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Customer Ratings & Reviews

Model:
WDBBGB0040HBK-NESN
SKU:
5605524
Your price for this item is $141.99

Customer reviews

Rating 4.6 out of 5 stars with 2362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the My Book 4TB External USB 3.0 Hard Drive's large storage capacity and ease of use, praising its plug-and-play functionality and reliable performance. Many appreciate its compact size and quiet operation, along with the affordable price. However, some users experienced difficulties with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,361 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    excellect drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so much capacity in a sleek box. hides behind my monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 4 out of 5 stars

    perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to add extra storage space to my PS4 and it works beautifully and was a good price

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive was taken right out of the box, and connected to a Windows 10 computer as per the instructions. Restarted computer, and the drive was not recognized. The drive was originally formatted as exFAT, but that didn’t work with my Windows operating system. I subsequently reformatted the drive as NTFS, and now it works fine. Frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Good storage for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. It works great as a scratch workspace and to store large data files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and quiet. Easy yo setup. Looks good on table.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great ext drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust wd. The my book has never let me down. I own 4 of them two for pc backup and general file storage. One as an off line backup and one for the xbox. have run flawlessly for over 5 years. Except this last one that was purchased recently for my sons xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Nice external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than enough storage. Very simple to setup and use!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    WD My Book is my new go to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a die hard Seagate/Maxtor (if you've been around computers for some time, you know who Maxtor was), but was able to this 4TB HDD on the cheap so i figured to give it shot. It was easy to set up and get up and running. Plus with the 3.0 USB interface, transfers are lighting fast. I've been impressed by this WD My Book that I went out and got a 2tb My Passport. I'm now a WD believer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice and roomy back-up drive.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used WD drives... easy set up... partitioned it to my preferences... so far no problems... did not use any of included software. Got it at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Excellent Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was easy and the drive is performing as expected. The backup software is easy to follow but I am having issues in it recognizing older WD external drives. The drive sp (USB 3.0) is outstanding for software or manual backup and pulling files between multiple drives. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good fast hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hard drive, good price. I only gave it 4 stars because I did have a small problem. After I connected it, my computer did not see the drive and computer did not boot up. After spending 2 hours with on the phone with WD techs, They said my computer bios needed to be changed to start properly. So what I do now is turn on the computer, than after it boots up I turn on the WD drive.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    That's what I said

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Auto backup with included WD Backup software and Time Machine compatibility Password protection with hardware encryption Trusted storage built with WD reliability USB 3.0 port; USB 2.0 compatible 3-year manufacturer's limited warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my iMac for as a time machine back up its been working flawless since I got it great build quality

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a friend, I have heard nothing but good reviews for this product. A good investment for storage needs. Efficient and fast for pulling up data.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of the design WD is using on this model and some of the other ones but I won't knock it because it personal preference. As far as doing what it is supposed to do it does it very well its quite, fast (for its connection and drive type) and if you get it on sale (I did) a good price for the capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Five Western Digital Hard Drives over the last decade ranging from 500MB to 4TB. They work great, no fuss. I use them on my Windows Computer and my Apple Macintosh computers. While Windows will only read/write to Windows formatted HD, the Apple Macintosh will read/write to both-Windows and Apple MacOS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this drive at a great deal. The brand speaks for itself. Very happy that I would highly recommend this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These WD External Hard Drives work great for all your data backups. This unit works very fast, and it has plenty of storage space being a (4) TB unit. This is my third WD External Drive, and I have never had any issues with them at all. BestBuy always has special sales on these drives, so you cannot beat their prices!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Queiet and fast external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the external 4TB Hard drive was just what I needed and affordable. Best of all no waiting since BestBuy had it in stock at my local store. A quick format to the Apple file system and I have all the backup space that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great External Drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my WD - My Book for my system backups. It is fast and reliable. My Western Digital drive outlasted other brands that failed early. I will only buy Western Digital drive because of their longevity.

    I would recommend this to a friend