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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 8,921 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product did exactly what it was purchased to do Geek Squad took care of the data transfer in a short time & I was back up & running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great at the right price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale, so it was well worth it. USB 3.0 is great; tossed my old 2.0 drive. SSD is even better, but they're still a bit pricy. That should change in another year or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i believe it comes with software to help back up your computer but i didnt use it, i just drag and drop the files i want to save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought it for my kids x box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kids x box and it works great. He put it in himself and it was easy to use. no problems and it holds lots of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent storage capacity at very good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love to buy an external hard drive for backup data. WD - My Passport is the best brand I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy harddisk every year and WD is my choice when it comes for windows PCs, never had issues till now, hope it goes fine going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy little device. Im using it for my xbox one storage and I have all my games downloaded and still have about 430 gb left of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Attractive case and solid speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for a decent price (Black Friday). No issues with data transfer and the speeds have been great with the usb 3.0. Sturdy design too, it’s been dropped accidentally a couple times and doesn’t have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive drove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bang for your buck and works as it should so far. Although WD drives are getting more problematic when reformatting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to back-up all the data on a computer or transfer data from one computer to another. Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great no problems the only set back is I can not connect it to another pc with out closing my security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not owned the drive for very long but so far it works perfectly as specified. The unit is well packaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HD offered at the price point. Make sure all OS are updated to the newest versions. Great speed, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Security Feature

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backing up the contents of your hard drive on something tangible is always a good idea and this does the trick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive that gets the job done. Not much to say, WD makes great drives and has great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backing up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this bc my NEW laptop’s hard drive was faulty and bc I didn’t buy geek protection they made me buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed external harddrive to accompany my new hp laptop. Geek squad recommended this purchase and I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very useful and great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful and great technology needed in today's world. When your computer crashes your have the necessary tools to bring data back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for saving lots and LOTS of songs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at my local Best Buy store and I've saved a great number of tunes that I love to listen to - outstanding value/ love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and is a very slick design. I keep mine plugged in all the time and I store a lot on it!

    I would recommend this to a friend
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