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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 8,921 reviews
  • Rated 5 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what the employee said it would. The best thing about it, other than the sleek design, is the fast transfer speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to back up my new computer. Have 2 on my other 2 computers. They work great, so why not stick with what I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this product helps me prevent me being less of a goof buy deleting stuff I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Work Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my job and it handles everything my work computer doesn't. Works great every time. Space saver too. Functions great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer and used this to down load pictures and other information off of the old computer. Worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when my computer crashed. The agents were able to save some of my data, which was helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    dont like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programs for this are way to many when you go to install them. guess I will have to uninstall them and use just the drive. I will do a backup by doing it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind! Cloud storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by the Geek Squad to end my worries about losing large documents stored on my computer. Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad used it to download and transfer my informations from old desktop to new desktop. All worked as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a larger capacity External USB drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD- My Passport 1TB works great for backups and the occasional larger download. It suits my needs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all my info in one location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting all my info in backed up as I couldn't get my laptop working properly.....A relief to know it can't be lost now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reliable drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has been in the HDD game for a minute. I stand by their products, as they have never failed me. The GSP is a great measure too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with my computer and the Geek Squad were awesome. I felt confident in their thouroughness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved 2 computer's info to it. hope I never have to use it to salvage a computer, but I'm sure it will work well'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need to use this often and I'm always surprised how much charge is still on it after sitting for so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital portable hard drive works great! It backs up your data and you can switch between your computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know my files are safely backed up. I don't have to worry about what I will do if something happens to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the other WD external hard drives I've purchased, this one is top notch. Transfers are nice and fast with the USB 3.0.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is my disk of choice. I have very rarely had issues with any WD disk and purchasing this was a no brainer. USB 3.0 is as fast as advertised and worth getting if you have USB 3.0. Backup time is less than half of that on a 2.0.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    additional storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive to complement the new solid state laptop I purchased. They work great together.

    I would recommend this to a friend
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