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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 8,921 reviews
  • Rated 5 out of 5 stars

    Like the newer design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Pretty much just plug it onto computer and go. Highly recommend to anyone so you don't loose all your photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very large and could hold my entire laptop con

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external Hard Drive as this is the 2nd time have had to use for a backup to be restored onto another computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Storage Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD Storage Device works great! It's fast to store items and it's one of the storage device brands that I like to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine is set for daily backups. I can wait for back up to take place or tell the system to back up when I need it. Fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect PS4 External Hard Drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has greatly enhanced our ability to store games for our PS4. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for keeping files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little passport works great. I went in not knowing what to buy and the clerk was fantastic in helping me with the decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter that needed something to store pictures and work necessities on and this was perfect for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a backup hard drive to my desktop and laptop. The security feature is nice and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product was exactly what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was a replacement for my kindle charger. The associate helped me find the product quickly, and was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very understanding with our issues on our computer. Gave us some very helpful solutions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my friend. Still being used to this day and is in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use as additional memory for an Intel NUC and it performs very well. Data speed is very good. WD quality top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size not too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my little passport I was able to expand my memory on my XBOX ONE so I do not have to delete games and loose my progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive came with a usb3.0 cable. It connected up easily and the backup software included worked as hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this for my husband! We love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo important to be certain that your info and documents are safe. Now, we know they are!!!!! Happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I need for school and will help so that I do not hold up space on my hard drive of my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as a back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because there was software that came with the product to create back ups with. Take advantage of usb3.0 bandwidth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know anytime I come to Best Buy the personnel will help me with any need I have and thoroughly explain what I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to transfer stuff from my old make to my new one and it worked perfectly. It was easy and fast and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Poor documentation. No info on how to install and, of course, no manual.

    I would recommend this to a friend
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