Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 8,921 reviews
  • Rated 5 out of 5 stars

    Reasonably Priced Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my external backup device and this product met the bill (literally and functionally). Very easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its incredible how much memory this thing has. Works great! I'm not worried about running out of space for a while!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external hard drive for my PS4 and this does the trick 100 percent..... All of my games transferred in no time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable love it, I use two of them for extra space on my xb1 and it plays games right off the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plugged it in my PC and now have recovery and back up from my files Would buy again---strongly recommend buying this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to communicate family history

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to transfer thousands of photos and videos and audio recordings about family to relatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works perfectly!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portable hard drive almost three years ago and it still works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up my computer. In this day and age backing up is a must. I've heard great things about the Passport

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to make an iso backup of my pc. It was fast and cheap price. Worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my older Dell Laptop, no problem. I prefer to pick my files and copy via batch program. The included backup program doesn't do anything but .doc?,.xls?, and other "normal" program data files. Speed is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great as I can save important documents on it. So just in case my computer crashes I have the documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cant figure out how to uae it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is a good product but cant het past the initial trying to see what is on it that the geek squad downloaded on it. I cant get it to work so I'm sure I am missing something.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backup of your files

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has photos from 2005 through 2020 and wanted protection from losing any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for backing up your computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helped me at a time when I need to keep up with all my work and have repairs done to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Hard Drive works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 1TB External USB 3.0 Portable Hard Drive works great and is a good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to go with PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product allows me to keep all the digital PS4 games I buy. The memory space is good for gamers like me. CALL OF DUTY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Súper fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a back up for all my family photos and personal files. I feel more confatble now that I have a back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome portable device

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hard drive. Looks cool and easy to move and transport videos and files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    today

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRODUCT GOOD PRICE HAVE NO COMPLAINTS WOULD BUY AGAIN ALWAYS GOOD SERVICE AND GOOD PRODUCTS AT BEST BUY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great For Backups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this drive with cloning software to give me a second backup in addition to my Time Machine backup. I use Super Duper for mac and it works well with this drive.

    I would recommend this to a friend
Sponsored