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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 8,921 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Former passport external hard drive only lasted approximately 1.5 years

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the cost. I'd recommend this to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up then forget about it as it does what it's suppose to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External backup drive for our laptop is truely great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good compact storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to back-up my computer on a regular basis

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is so fast for pictures and movies I like this for anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Passport

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A review well I've had no problems so it's all good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the slim design of item and the size. Works as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using WD external drives for over 5 years. Great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first external hard drive purchase and I am happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very useful and great product! The salesperson was super nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and very convenient but it is a little pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and fast for the price. i would buy another

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product says what is does. Simple and to the point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking hard drive. Not quite easy to set up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The monitor is working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO issues with the monitor. Everything seems to be working just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of hardware that I needed to pull and save my files!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sleek design and overall capacity, good for lots of backups

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is somewhat confusing to back up the comp, software installation was easy to do. Probably would be easier to back up if you left the ex drive plugged in, but that won't work for me on the laptop. You can confirm backup was successful after a few key strokes. Windows 10.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Met my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Good in store support, when comparing options

    I would recommend this to a friend
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