Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 843 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 843 reviews
  • Rated 5 out of 5 stars

    You can never have too much storage....

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is well renown for their products. You can never have too much storage. For those of us that are not completely on the cloud bandwagon, this is the way to go. You can back up anything and be able to retrieve it when YOU want. Servers can go down or be delayed. Also, this can be used for video game storage for all you gamers out there. You do not need to buy a system for an additional 100 + bucks for extra storage. This will save you money and time in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mac TimeMachine Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of this model disk by Western Digital and they all have been very reliable, fairly quick using USB3 and a MacBook, and a good value for the money. I have a pair and they work well as a Mac TimeMachine backup target that I alternate. I also have a second pair that I use as my photo library primary and duplicate backup. Over the years I have been very satisfied with Western Digital products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have data, will travel.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something to simply download my computer full file backups to take with me on trips in case I needed to review documents, etc. while traveling. I bought three of these portable hard drives because they were reasonably priced and didn't need any additional electrical plugins other than the USB-3 cables. So far these 2TB drives worked like a charm, have plenty of space, and so far never missed a beat in reviewing any needed files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a photographer and need storage devices for my photos. The Western Digital My Passport Hard Drives are the best ones I have found. They plug in easily to my computer at home, or my laptop while I am traveling, so that I always have space to store and access my photos. They are easy to take along when I travel because they are compact and well made. I would recommend these for any storage needs you may have. I have several of them that I have been using for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful practical drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and functional. I have been using it for over a year and it has been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Does the Job

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife tends to upgrade her phone and computer/tablet more often than I care to admit. When she does so, she transfers her files to an external hard drive. Well, she ran out of room with smaller ones and so we went with this. She has been able to transfer all of her files to this and has plenty more room to go. File transfer is quick, small enough to be portable with no issues, and the cables fit snuggly with no issues. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport 2TB External Portable Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a high fire danger area and this device is perfect for backing up our home computer and then storing in the bank safety deposit box. It's slim design and large capacity are perfect for data, music and video files and the 2TB size provides a lot of storage space for the cost. Setup and use are extremely easy. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO FAR SO GOOD.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is used to store the excess data and media since I have a Macbook Air with limited storage capacity. I just invested in this and wondered why I haven't gotten one before now with the constant struggles I have with my storage. I love the color, it's lightweight and is easy to use and format after checking out a couple videos on youtube. Got it on sale at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device I purchased as an external memory for my PlayStation 5. This thing holds all my PS4 games/memory without even going under 1TB! That frees up my PS5 to store only P5 games! Which 850GB still isn’t a lot and I can’t store P5 games on the hard drive, but it is what it is! My old 1TB PS4 was pretty much full with what I had on it, but this still allows me just over 1TB of free space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over 2 years, no issues

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for over 2 years, and it runs smoothly and has no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L2550dw

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great right out of the box. Have years worth of travel photos on laptops, tablets, phones, and various storage devices, I wanted to consolidate all photos in one place and free up storage on my Surface Pro. Use the provided USB cable and send whatever you want to My Passport. No brainer. I probably will purchase another to back up other files and transition from purchased apps that I currently use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so tiny and powerful and SO WORTH IT. I have SO MUCH STORAGE NOW. I just need to get some velcro adhesive stuff to stick it to my laptop so the cord is out of the way but this was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how thin and portable it is, plus still has great storage for all my photos. Nice that there are a couple color options too. I love the blue, stands out so I can't misplace it. My previous Passport was black and much thicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love weight

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to transfer data, love the color blue, recommend to family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Long term secure storage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2TB gives me ample enough amount of space to backup my pics, vids, music, and important docs. Very portable laptop harddrive sized form factor. And on top of that, it has a password protected encryption feature out of the box. The out of the box encryption feature is why I bought this over an easystore. Recommended buy if you want out of the box security/encryption on information you'd like to keep safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is the IT guy for our household and is very picky about what items he trust. Well after talking to Sales guy I purchased this item over the one he asked me to get. He has made no complaints nor snarky remarks. So I guess that means It’s as great As suggested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a drive on Amazon that turned out to be junk, it didn’t work. So I ran down to Best Buy and picked this drive up. It cost a little more but it was from a reliable maker with more features. I wish I had gone to Best Buy to start with, because I know I would get a better product there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An elegant WD PassPort Portable Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital makes reliable portable drives. A have several from the Passport line and I needed a 2 TB drive. Why blue? For the same reason one might color code any set of similar or identical items - it makes it easy to find the one I am looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to connect, and works right away.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to tell. Found immediately by Windows 7 and Windows 10. Ready to write. I created a backup disk image first thing. No issues. I was backing up a 2 TB hard drive, and expected the disk image to occupy the entire Passport drive. It required only 0.4TB for the disk image. I can make regular incremental backups to the drive, while keeping the Disk Image.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily identified data library.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Very compact. Distinguishable by its color which permits easy identification of data versus that retained on other hard drives. Super easy installation and use.

    I would recommend this to a friend
Sponsored