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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 843 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 843 reviews
  • Rated 5 out of 5 stars

    Great external Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech folks formatted it for me and it has been flawless in backing up my iMac using Time Machine. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute! Fast Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for only a week but love it very much. The drive is smaller than expected (which is good). I use its encryption to store all my personal documents. I have not used more than 10 GB yet but the drive seems to be very fast. Very Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice (unless you need a larger one)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a WD drive, in my opinion the best HDD maker (not making any claims about SSDs because I have much less experience with them). This drive supplements an existing drive that is full. It's the maximum size supported by my DVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the portable USB WD hard drives for backing up your computer. I know some of our files are stored in the cloud, but this is a good local copy that can ensure you have everything. Works fine on Mac, Windows and even ChromeBooks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WE are consolidating 3 computers into one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an external drive to hold information from computers we were eliminating. We are putting all info from 2 old computers and smart drives that we have info on. Also all the extra photos that take up a lot of room. It works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It saves data when i need it to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive will save your data as you need it to when you need it to. It will save quickly but not as quickly as the black or the red one, I believe that is why it is priced lower than the blue and red one. I think the red one has a hidden boost for speed and that is why the same product costs more for the red one than the blue one. ¯\_(ツ)_/¯

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have around 6 of these drives currently in use for backup and have only had one fail in the last 5 years. Best feature that they are USB powered and do't need an external electrical outlet, like the MyBook series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2TB Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this hard drive. It's compact, stores a lot, and a wonderful value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great backup device with auto backup included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can either choose files to manually backup with copy/paste or drag and drop; or you can just install the included WD backup software which, with one click, will start an auto-backup from which you can later do a complete data restore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another album, another drive from Best Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you hear the cry “ Eureka “, you might think of gold. There is gold, if you consider that knowledge makes you richer, and what better place to discover “gold “ than at Best Buy. I love your company, I love these external drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD-MyPassport

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these. One totally for photos, another for embroidery design and on and on. They are of great value to store in order to free up your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pictures Safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. I have an older computer that does some funky stuff and it worries me about failing. This is perfect for the thousands of pictures that I want to keep safe. Love the color and size, I can find it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an external HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has tons of room. I did not install the software that came with it, but it was for cloud access and I did not want my information passed around the internet and dark web. It works just fine as a plug and play hard drive with lots of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great memory saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have all my Family pictures and videos saved on this so if anything where to happen to my laptop my memories will never be lost didn’t want to pay for extra cloud memory so I invested on this one time thing with my own password to access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hard drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works great. I have it in my van to play videos. Would buy another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a drive for a gamer kid. Needed it to be simple and work. This was perfect. The fact that it came in a fun blue was a bonus. I have used WD drives before. My expectations were high. My expectations were met. 'Nuf said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secure feeling knowing everything is backed up to a quality product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend. Easy to install on my iMac.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed installation instructions found on internet search for Time Machine on Macs, which say do not use what WD tells you to do. Install was easy with no problems. Gave 4 stars as not had to do a restore yet from the My Passport drive. Seems to be working fine with no problems with daily backups using Time Machine. Have been using for about 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 2nd external drive as backup protection. Had one of these a few years back and it was bumped off my desk and stopped working. This way I store files on both of my external hard drives to ensure I do not loose any data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the these come in different colors so that I know which one I have certain things stored on it. It is a must to back up precious photographs and other important documents. Don't trust it to a cloud.

    I would recommend this to a friend
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