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Customer reviews

Rating 4.7 out of 5 stars with 2876 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,876 reviews
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our TV in our trailer. Works well for streaming movies while camping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Western Digital comes through again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western digital comes through again by keeping up the pace and issuing a 5 TB portable external hard drive. My experience with western digital drives has been flawless. Expect nothing less from this purchase. Only drawback is Bin size. Always want more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast storage for a Custom Juke Box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this drive with a project called Volumio to play my music library and it's a super fast USB drive running on a Raspberry PI4. I recommend it as a backup device also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast backup drive. Worth the $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good purchase. Worked perfect, very fast file transfer. My Passport is a great addition to my tech arsenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Passport downloads quickly and uploads fast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm proud to say that I have used other products but this company puts out quality into everything they produce. I would recommend them to everyone asking for a recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Does the job but overheats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my boyfriend and he likes it but says it does overheat sometimes and will start to rumble on top of the PC. It still does its job and he is overall satisfied with it for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Amazing value for a 5TB hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to plug in and back up my computer. Feel like my data/files are more secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Mac and PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install software for Mac and Windows. Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my PlayStation 5 and it is a must have since Sony only put a very little bit of storage on the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright the only problem I had was that I had format it to be used on Mac and windows as EXFAT and had to back up my files elsewhere. Great product though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good portable drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive has been working without issues so far. Speed is good. Copied over 3TB of data to it from a years old drive that was showing issues in chkdsk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device with software that does not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well ant it works fast. Instructions are poor and directs you a software that does not work. The device is plug a play so it’s usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! No issues at all~ love the look and how fast it is! Does what its supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the PS4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working perfectly on my PS4, I get to install all my games on it and I can even transfer the games on my consoles hdd to this. Read times are pretty quick too!

    I would recommend this to a friend
  • Cons mentioned:
    Noise, Software

    Rated 1 out of 5 stars

    Never worked :(

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally never worked. Plugged it in, and my computer recognized it enough to download and install the software, but not enough to actually do a backup. Didn't try to use it for a while, and now when I plug it in it makes a little whirring noise but nothing else happens. Thankfully my old WD external still works. Bummer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I do need to use up 50 characters which is the required amount. However, I don't know what else to say besides "it works."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, good backup software, solid speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handy little external USB drive has good speed for backing up and restoring files and native WD software to help keep backups organized. Great value as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality material and good size of storage for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels sturdy. It holds all my stuff, I don't get it out very often because I it is just a backup for my current hard drive. It is really nice and pretty though.

    I would recommend this to a friend
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