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Customer reviews

Rating 4.7 out of 5 stars with 2876 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,876 reviews
  • Rated 5 out of 5 stars

    hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used the product yet just bought it today will review later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this last month and i very happy whot this no havy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    used for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    built in hard drive was maxed out on 3 or 4 games. got this guy to back me up. hides in my bag when i dont need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Holds my files

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This holds all my files. it sits motionless and makes no noise when its running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5TB works great, I backed up all of my files from three PC's in just a few hours, Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need of Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A helpful addition to an Xbox. Fast and easy to connect and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast large external drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several multi-TB external hard drives for backup purposes. They vary in speed, but this one is exceptionally fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back up your stuff in multiple drives to be safe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, I've had a few WD lemons out of a dozen or so. For whatever reason, the 2TB ones are the worst. But for the price, all these HDDs are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Awesome Awesome Awesome Awesome Awesome Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little USB drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and plenty speedy. Using it to backup my local hard drive automatically. Loving it !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great had a real good price and a smooth operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this drive as expansion for an Xbox One. Formatting was easy and it is plenty fast to install and run games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I ran out of memory on my Xbox, afterwards, bought 400 dollars worth of games and still not a scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd external HD and I can't believe how much faster it is than my 15 yr old one. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. Got it on sale during Christmas time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already review this item I gave the product a great review, which is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what i was looking for when I went into the store, employees also answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a hard drive for movies and this definitely did the trick runs like its off a DVD with a great picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out how to load thee drive onto my computer (directions were lacking and it isn't just a plug and play), the drive has run smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product, do not buy. After trying for a week to get it properly installed, Including several chat exchanges with WD support (they were excellent, by the way), I finally returned it as defective. The “plug and play” software is not user friendly, and I had to contact the company to find a user manual like a download. The only reason I gave it a star was because the customer service people were very responsive and good. They just couldn't help me.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello,
      Thank you for sharing your experience. We're genuinely sorry to hear that the product didn't meet your expectations despite your efforts and our support team's assistance. We strive to make our products user-friendly, and your feedback regarding the 'plug and play' software and the user manual will help us improve. We're glad to hear that our customer service team was responsive and supportive, and we'll continue working to provide the best possible service. If there's anything else we can assist you with, please don't hesitate to reach out. WDConnections

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