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Customer reviews

Rating 4.7 out of 5 stars with 2876 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,876 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my passport. and great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed. It was so easy to use. I was able to store all my photos and free up so much space on my computer. My computer works so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to fit in pockets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless is always good to have it gives clear video easy download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passport 5TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems encountered during setup. Works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with my computers. However, the drive is not compatible to be used as a flash drive with my TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for macbook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, fast, durable perfect for Apple Mac book pro extra storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other WD hard drives that I use. I size of the device is not much bigger that my 2 terrabite hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and mighty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had good luck WD SSD drives. Pros: Fast Cons: Non yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safely and securely stores my laptop files. Happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hhd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, had hard time getting it installed.not sad like though hhd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Small form factor makes it easy to carry around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD hard drives tend to be more robust and run faster than other brands like seagate. I will always go for the WD drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Xbox One! Though it could be faster. But then, that’s what solid state drives are for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. Have used Wd forever now. Light weight and fast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huge let down on reliability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it mostly for gaming. This drive didn't handle the usage. It had issues being recognized, and would fragment repeatedly. I would reinitialize it load it up again, and it would eventually fail again at some point. This happened 3 times at least before lastly getting the click of death 1wk prior to writing this review. It began losing address, failing on uncompressing and writing large .iso or .exe files programs and games. Slow access time and writing times. It just couldn't handle the use, as I maxed close to the 5tb. So yea not a good experience with this one.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi WayneM, We're sorry to hear that the drive did not meet your expectations. We understand how frustrating that can be. If your product is still under warranty, We would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. We will be happy to assist you. WDConnections

  • Rated 5 out of 5 stars

    its slow but good enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just go for ssd if u want faster external storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not very stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and very portable, but I am facing stability issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product love itttttttttttttttttttttttttttt

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product love ittttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Average drive with flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has always been one of my go to companies for storage. While this device functions decently, the software that can be installed to use with this product is useless. Depending on your computer, it may have issues reading Microsoft Office documents directly from the drive. Id like to say this is a computer configuration issue, but it is simply the vendor accepting the manufacturing of poorer storage standards these days. Drive will store youre documents, but nothing special or great about it. Would rather look around at other drives in the future to avoid the bloat and document reading errors.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive needs to be formatted to NTFS AND FAT to be able to use in mac and pc. Other than that it’s great ssd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good with my PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to add memory to my PS4 and it works great. Not slow at all

    I would recommend this to a friend
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