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Customer reviews

Rating 4.7 out of 5 stars with 2876 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,876 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CSBUDrive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small portable drive that I plan to use for backing up multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new backup device for my Mac. I read all the reviews that companies publish for Best in 2022 and 2023. After a while everything is a blur. I selected the WD because it was Mac compatible. It was easy to setup. So far I'm very pleased with the WD Passport for Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    great storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was purchased for additional storage, works great so far, compact enough to place away.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fast, reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used several of these over about 5 years now. They are fast with USB3, realizing that spinning player drives have a limit. So far this series has been very reliable, no failures yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Surprisingly small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product. It is small, fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best device ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just want I was looking for to store all my data. Plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Rock Solid Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Passport is a rock solid hard drive. I've bought three of them and all are still in use. My oldest Passport drive is 4 years old. As a photographer I use them as field storage when I'm on the road and they perform without a hitch. Easy to use with both Macs and PCs and fast enough to open files directly from the drive with a MacBook Pro, and save them back to the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Nice Backup Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Portable Device is great! it really small and hold so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is simple to use and a bonus comes with software for backing up your computer at no additional charge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    WD Passport 5TB External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with Dish sat system as external hard drive. Easy to connect, format and use. Adds significant capacity increase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 5TB external Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on sale and redeemed my $10 in certificates from past reviews. Very reliable with plenty compacity for all my backups. Love the 3-year factory warranty from Western Digital whose been reliable for me for decades plus my Best buy total care warranty covers it too!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Got the Job Done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my daughters' gaming computers

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    So far - so good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far - so good. Works like it should. Small size, lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PS4 extended storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly to store and run my downloaded/installed games on my PS4 pro system. Note that you can't unplug it while the PS4 is on (risks data corruption and presents a scary error message on screen) so either leave it connected all the time or only disconnect it when the PS4 is completely shut down (not in rest mode).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Fast & Easy Access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, easy to set up and fast transfer and download of files.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good little hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good little hard drive for backup and using for playing videos on your tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Drive for a Great Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD makes great external drives at great prices. They are made well, easy to use and last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD my passport 5T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this drive, initially I was very happy with it. It looked well constructed. It passed all self tests and external-program surface tests with flying colors. Surface tests and full formatting took a normal time for an external drive of such size (about 15 hours for full write/read surface test). However when I started backing up my data to it, it was progressing much slower than expected. Normally it takes from 20 to 30 hours to back up all my data (about 3.5T) to an USB 3 drive. It took more than 100 hours to back up my data to this drive. It looked like each file was being written with a normal speed, but there was a long wait between files, sometimes several minutes, when the drive seemingly was not doing anything. I verified that it was not my computer, or cable, or my USB port - other drives attached to the same port/cable did not experience such problem. The problem stayed consistent throughout the whole backup process. Rebooting computer or changing USB port did not help. The drive did not exhibit unusual noise or vibration, read speed was not affected, and in the end the data were written correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works fine for its purpose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the drive works well and performs reasonably well on USB3 for a spinning disk. The encryption and security is not as good as I’d like. Not a big fan of how it’s implemented. Basically anyone can see the root directory, but not open anything. Then you have to run the unlocked app from another partition on the disk to gain access. So if you use the encryption from WD you end up using 2 drive letters for this. At least that’s optional.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    WD5TBytedrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable and fast lots of storage. Small foot print and came with needed cable.

    I would recommend this to a friend
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