Customer Ratings & Reviews

It's not as fast in data transfer as I expected based on the posted description

This device is an incredible deal for the price. Anyone that has ever used an external hard drive knows exactly what to expect with this. The transfer speed is impressive and it is nearly silent. I'm going to be buying another one of these soon.

Good for the value. 4 stars only because it’s very smooth on all sides so it slides easily off things like lap desks, angled laptop stands, cooling stands, or if just not your day.. also, transfer rate is slower than other WD Drives with the same capacity and price range

Works good. Reads and writes fast. Used it for ps5 screenshot and video clips.

Software is a little over-built. Otherwise no issues.

Good old WD! This worked great and held up well to us needing to ship it from Florida to Michigan with it full of video footage.

Very good product but it is not compatible in Windows 10-11. You must give it a Quick Format FAT32 to use it as an external storage, otherwise, the data recovery programs in Windows 10-11 will not work.

Works great as it should. Nice compact external drive.

Great streaming device for movies and games! I am loving it

It works great. I like to be able to record from my TV antenna.

No problems wirh this brand that I have been using over the years. Reliable storage device.

After using it for about a month, it started making a strange sound. Soon after, the drive cannot be recognized by any computer. I have been trying for another month to get a solution from WD but nothing that have been recommended works. I can still get a replacement but currently the data that I have saved is more valuable to me. I own other WD drives that I have been using for a long time without problems. Maybe these new models are not as good as the old ones.

Its good to have one of this storage, because with lower read and write speed, you get more space size

I purchased one of these drives and its been a complete nightmare. Used it while on a trip to Hawaii to backup content during vacation. Needless to say the disk went bad. Lost everything before I could move to my main storage. WD Replaced the drive, The replacement went bad shortly thereafter. Again WD did an RMA and the replacement for the replacement was BAD right out of the box from WD. Now I'm waiting on a 4th drive and every time I have had to pay shipping for the return process. This is it, I don't even care about the product at this point. I would never trust this device to store information on.

I have been using the WD - My Passport 5TB External USB 3.0 Portable Hard Drive, and I am very happy with it. It is a reliable and affordable external hard drive that offers a lot of storage space. Pros: Large storage capacity (5TB) Affordable price Compact and lightweight design Easy to use Compatible with both Mac and Windows Comes with backup software Cons: Not as fast as an SSD Can be noisy when reading or writing large files Overall: I highly recommend the WD Hard Drive to anyone looking for a reliable and affordable external hard drive with a lot of storage space. It is perfect for storing photos, videos, music, and other documents. I have used the drive to back up my laptop and to store photos and videos from my phone. It has worked flawlessly for both of these purposes. The drive is small and lightweight, so it is easy to carry around with me. I often take it with me when I travel so that I can have access to my files on the go. The drive is easy to use. Simply plug it into your computer and it will mount as a new drive. You can then start copying files to and from the drive. The drive is compatible with both Mac and Windows computers. This is convenient for me because I have both types of computers at home. The drive comes with backup software that is easy to use. You can use the software to schedule regular backups of your computer to the drive. Overall, I am very happy with My Passport 5TB . It is a reliable and affordable external hard drive that offers a lot of storage space. I highly recommend it to anyone looking for an external hard drive.

I still haven't figured out how to use it and it keeps popping up that there are errors on the drive that it needs to be checked

This drive is complete garbage. I had to use diskutl just to get it to mount. Then when I did I couldn't write to the drive but could copy anything off of it so long as the machine didn't go to sleep in the process. If the machine goes to sleep the copying process stops, some data shows up in the Finder window but if you click on anything you get the standard error message stating the file is corrupted. If you're successful in mounting the drive and then try and unmount it you get the error in the photo provided. Notice that it shows nothing in the Finder window in the background. There are over 32k images on this drive. If I didn't back up in multiple places I would be in deep trouble. I will never buy another WD HD again.

I’ve been using this 5TB external hard drive for a few months now, and it has been rock solid. The transfer speeds are fast and consistent, whether I’m moving large video files or backing up important documents. It’s been completely reliable, no disconnects, no corrupted files, and no strange noises or slowdowns. Setup was simple, it works seamlessly with my computer, and the storage capacity is more than enough for photos, videos, and backups. It’s also compact and easy to keep on my desk without taking up much space. If you’re looking for a dependable, high-capacity external drive that just works, this is a great choice. Highly recommend.

I Love It, Great Features and It Works for Me the other, one didn't work so Good.

Works great just as it should wonderful amount of space but I suggest you only get if you have the patience to wait through long loading screens when booting up your games I have that type of patience but not everyone does but I love it it's a handy useful little thing and it is so easy to use literally plug and use can't get easier than that I mean it can but roughly as easy as you can get