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Customer reviews

Rating 4.7 out of 5 stars with 2876 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,876 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great design, and huge capacity!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 TB it's a lot of storage -at least for me- and the possibility of having an additional backup of all my family digital files in this small device is great. Also, I found it great for saving my music digital collection, and my our project-bass recordings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, very compact, but seems to bog down when playing back 4K video from GoPro.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    exrernal hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect to store everything i need. Just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size.....,.,,.enough space easy to use..,,,

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Good price for the memory.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of memory for the price, and is so compact compaired to my old external harddrive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works perfectly with PS4 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable drive for my PS4 pro as it was running out of space. Picked up My Passport 5TB and it is been great. I was able to move most of my unplayed games to this drive and only keep the games that I play on internal drive. There might be slight slowness but not enough to cause issues. Overall, I would recommend this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best bang for the buck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price per storage size for the price. When you do the match this is an excellent choice. It’s not a SSD but all things considered it’s a good deal. My only worry is that if I was to ever misplace the cord to hook to your USB drive, It is a special interface.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup your hard drive quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2017 HP Envy computer is always stopping in the middle of completing a task and we have all of our digital photographs stored on the hard drive, there for this unit will backup our system totally and it does it very quickly because it is an electronic storage unit which means your photographs will always be protected forever without any degradation.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    WD is best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb 5tb storage, fast and easy... Mac and windows both works

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    5TB and USB 3.0 is much faster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 2tb USB drive that failed. It was on sale and I had some Best Buy rewards so the price was great. With 5tb it has plenty of space for my music, pictures, and documents. The USB 3.0 handled my first full back up in better than half the time of my previous drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Storage vs price. Easy setup. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy download and lot of storage. Simple

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Slim and compact. Used for family photos/video storage. Affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lots of Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, plug and play, stores what I want to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is the best! Bestbuy is the best! I love this place!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Western Digital Dard Drives Are Always Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Western Digital hard drives for their reliability. I have purchased about 20 for me & familiy members over the past 10 years or so. Not a failure yet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Affordable and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something external and portable for my new laptop. The price difference between 4 and 5 TB wasn't significant, so I went up a size. I haven't tried gaming off of it yet, but I did download large quantities of info directly to the drive and it went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Basic good external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing particularly special about the Passport drive. Nice size, good capacity and seem to meet my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid external harddrive for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an existing 5TB drive that had somehow become corrupted. Bought software online to salvage as much of my files as I could from the previous hard drive and so far this WD 5TB has held up. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Exceptional External Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage capacity on this holds 18 years of two childrens lives, 25 years of marriage, and six college degrees worth of data …. And its far from full!!!!

    I would recommend this to a friend
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