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Customer reviews

Rating 4.7 out of 5 stars with 2876 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,876 reviews
  • Rated 5 out of 5 stars

    Lots of data in a small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little hard drive. A bit smaller than earlier My Passport drives, even though it has a larger capacity. I didn't use the software that comes with it. I just reformatted it to work with my Mac. It works great for Time Machine backups. Disk spins at 5400 rpm - not super-fast, but totally practical.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and storage is what I was looking for - it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Decent Hard Drive Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. It is attractively designed and compact. I have noted the speeds are average for an external hard drive. However, I have the same WD hard drive from 2-3 years ago and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great External

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Problems, fast and easy upload, Lots of Storage 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good product bad software.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Hate the back up software. Don't recommend using WD software. Buggy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport 5TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and convenient, WD client since 2010. Definetly reccomended.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Great product. Easy to use. Lots of space and speed was nice. Have numerous WD drives and never any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Fantastic HD for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very fast and you get 5GB for $129 very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Tons space in a reliable, compact package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nabbed this little guy as external storage for my PS4 to PS5 conversion. This is actually smaller than the previous model of the Passport, which is nice, plus it can definitely stand up to long hours of transferring, and I backed-up a TON of games from my PS4. Passport was great before, and it still seems to be great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works good with LG TV's WebOS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with LG (smart) Tv's WebOS. We play all of our stored movies flawlessly off of this drive and subtitles work to. I've also used this model for file back up and restore as well, no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold up all my files fine. Super fast and slim.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product,user friendly,worth its price

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    My Passport Saved Me A Great Deal of Worry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked as advertised, and I was able to salvage everything from my hard drives very quickly. I relied on the advice of the personnel at BestBuy to make my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Fast and compact

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and compact portable hard drive. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cool bro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All memory for me before all my pictures on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as I needed room on my computer, it was better than I expected. It has plenty of storage and I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Systems Engineer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Portable storage device Best Portable storage device Best Portable storage device Best Portable storage device

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    5TB Drive is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD are my standard go to for backup drives. This 5TB working as expected and will be useful as I digitize old videos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality can't be beat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple of these WD-MyPassports, they have lasted for years, I've never had one go bad. I use these for backing up my computer, laptop, wife's laptop and mom's laptop. Also for transferring files between computers. Absolutely love these, and since they're USB 3.0, very fast for a HDD.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it no issues i use it for saving all my media and pics live having a back up in case. Something happens

    I would recommend this to a friend
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