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Customer reviews

Rating 4.7 out of 5 stars with 2876 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,876 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great for portable storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When facing signs of an internal drive failing, I needed something to copy my data to that I could count on. As a computer business owner, I am familiar with and have used WD products for years, so this purchase was a no brainer for me, and Best Buy's Curbside pick-up made it all the easier.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Space for ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase to expand the memory space in my playstation 5 and it works amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to set up and great for on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love it! I like this brand. Works Great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I like this brand. I have the earlier version too. Both are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good drive to store videos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works good. Needed something to store videos. I have 2 more passport external drives but filled them up. This is my first 5 TB drive. I wish the transfer rate was faster, but it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge capacity, compact case, good price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is a really nice size for the large capacity. Transfer speeds are fast, and it doesn't require external power (like my last WD external drive of this size). Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Backup Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great high-capacity, low-cost backup drive. The included software is all I need to perform system backups. An external drive is essential for system security, and I highly recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable Harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great portable HDD that is very easy to use and store. great for image and video backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage capacity for a price, but the first one I bought for corrupted immediately. Brought it in for an exchange with no issues though, and haven't had any issues since

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD portable hard drives are my go to. Just love how portable they are any how quickly I can access info.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, strong quality work perfect on desk and light

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this passport to keep storage capacity on my desktop clear. I had a bit of a problem at first and thought that I would need to return it as it was not working, I finally figured it out and it works well for what I am using it for. Lots of storage capacity for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable & Well Made

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this drive to be extremely reliable and of a great value. Performance/speed is great for a portable hard-disk drive. Also love the modern design and size.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external HDD!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased 3 of the 4tb from the prior generation this seems to be up to par yet had an extra terabyte. The HDD seems to perform just like it's predecessor, only time will tell if it can last as long.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Place to Store Old pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanning old photos and needing a great place to store them? This is perfect! My mom has tons of pictures from 80+years and now we can preserve the memories for generations to come!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Used on ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my PS5. I have a lot more space. I'm hoping Sony will allow ps5 games to save and play on the hard drive though. I can save and play my PS4 games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I'm sticking with Western Digital for these mechanical hard drives. I just use them for back up but I've had 2 Seagate drives fail in the past month, whereas my WDs just keep on chugging along.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best portable hard drive in my opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has always been my to-go hard drive. Always dependable and reliable and I expect the same from this purchase. My favorite feature is the ability to password protect my data compared to most others.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am genuinely happy with the overall performance of this device. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    10/10 GREAT PRODUCT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming, works on my Xbox aswell as my desktop. Already recommended to some friends.

    I would recommend this to a friend
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