Customer Ratings & Reviews

easy to connect and has plenty of storage for working

I use this hard drive (along with its 4TB little brother...) exclusively for storing games for my Xbox Series X. It has been great so far. It can play games (Xbox One and earlier) straight from the hard drive. The few times I have played this way, I have had no issues and gameplay was great, however I do not do this very often. Overall, solid hard drive for the price!

This is still the best option for storing music, video and backup files. A single USB cable supplies both the connection and the power. It is like using a thumb drive with tremendous capacity. I also use mine to play video and music, using a MyPin video player, on my TV.

5 TB in such a small package for a great price! What else could you ask for. Works well with my Mac Mini and easy to reformat.

Perfect for backing up storage for our videos and pictures.

Very sleek design makes this device easy to handle as well as for storage. Super reliable and the Simplicity of plug & store right out of the box makes it ideal for those like myself who are not to proficient with computer technology and devices. 5TB of storage wow super kool and for the price, so in my price range. . Simply Simple & Awesome

My non-techie needs are simple. As a freelance marketing writer, I needed a portable storage drive that would back up my iMac at regular interval in case my computer crashed or in case I needed to send it in for repair. I work with the latest Mac software and I have a time capsule but this provides extra assurances for me. I like that it's already formatted for Mac. I like that it's "plug-in ready" and quickly begins copying files, no sweat And I like that it's paired with my Mac's Time Machine and password protection to keep my stuff secure. I like that I have the option of dragging and dropping files as well as the time-controlled backup. I also like the 3 year limited warranty, which promises me that WD will stand behind its product. I can't speak to those who are true techies. All I can say is that for a person like me, who just wants a reliable drive that works straight out of the box and does what it promises to do, this My Passport for Mac works great! Addendum: the worst happened -- my computer did crash and I had to do a clean reinstall of the operating system. I am SO GLAD I got this product beforehand! After the software was wiped out, I simply attached it to my computer and it repopulated it with all my backup files. I am one happy camper with this product!

This is my 2nd WD portable hard drive. My first external drive is 10 years old but was only 1TB. My current one is 4TB and much smaller, sleeker than my previous one. It’s easy to set up, just plug in and go! It fits in my pocket and there are no discs needed to setup. Modern design and super-fast transfer. It comes in different colors as well. I highly recommend this product.

Its a great external hard drive. Easy to download, great storage capacity, easy to use.

I purchased as I need to back up my laptop now that I am working from home. It was simple to set up. Attach the cord and voila all ready. I did format to work with Apple an my PC. I downloaded the apps for security and was up and running in 10 minutes. It is quick and I did plug it into my Samsung tv to see how it played my HD movies. Worked flawlessly! I am happy with my purchase! I did purchase a longer cable for it as it was dangling from the tv. The customer service team was great and put it in my auto within five minutes of letting them know I was outside for curb service. They also price matched for me!

When I was born there wasn't 5TB of memory on the entire planet. My 2TB Western Digital USB drive finally died. It cost over $500 and lasted an incredible 12 years. This 5TB drive cost me about $80. I benchmarked it. It reads and writes at 110 MB/s. Far faster than the old one, as long as it's connected to a USB 3.1 port. It is the very best you can get from the most experienced hard drive maker on earth. The other option, if 2TB is enough and $300 doesn't scare you... get the Sandisk 2TB USB SSD. It benchmarks at 330 MB/s connected to the same USB hub as the drive above. It fits easily in a shirt pocket and there's no worry about a slight bump damaging the disk, since it don't has a disk...

I deduct one star for lack of instructions--nothing written, no pdf on the drive. I’ll save you the research: here is what you need to do/know: Mine came formatted for Windows devices. If you first plug it into a mac, surprise! The default “install” icon does NOT set it up for use on a mac, it just installs some WD side programs. You must reformat it. This is easy to do -- 1. On macOS you must find “Disk Utility,” on the left side highlight the WD Passport drive, then Erase. You can choose to format it for mac OS only, or format it “exfat” to use it with both mac and windows. 2. There's only one "not so positive" thing about exFAT, and that's the lack of support for journaling. Journaling is a feature that allows the file system to keep records of changes made to files stored on it. That's useful when data corruption occurs because journals can be used to recover broken data. exFAT doesn't have this feature, and that means that data can be corrupted more easily when unexpected shutdowns occur or when the removable drive formatted this way is not safely ejected. (copied from https://www.digitalcitizen.life/what-is-exfat-why-useful/ ) Once it is formatted, you will love this small quiet drive!

Plug and play. Easy no fuss whatsoever. Light and clean. Tons of space available. I usually stick to WD. Great product.

Great purchase! Easy and convenient. I've used this type of hard drive before and it is extremely reliable so I ordered it again. I travel frequently and this product makes for easy storage and organization. No surprises!

Easy setup, wanted a place to store a ton of music files. Formatted it correctly so both PC and Mac connect to it quickly and read/write to it easily.

This drive works great for what it is. I recently upgraded from the WD Passport 4TB and this is not only 1TB more, but even a little thinner. It's not the fastest when it comes to transferring huge amounts of data but it's fast enough for occasional back-ups or file transfers. It's pretty light and easily able to fit into a backpack or laptop bag.

The My Passport 5tb external drive works well. You need to update the drivers for it to work with the utilities that come with it, it's a really easy install and works great. There is plenty of space to store what I need plus more. All of the Western Digital external drives have worked well and I'm able to backup my computer to them.

I love these little hard drives. Been getting them for years to use for backups for photos and videos. They are light, reliable (so far), and easy to store or move with. I like these mostly because of the WD name I trust (At least currently). Good little drives if you need something portable I would recommend.

Great way to allocate more need storage for larger files!

I purchased this as an upgrade for a 4TB version that was filling up with file transfers. I have found the 4TB versions to be reliable and fast and am expecting the same from this 5TB version. I have used them on gaming console for storage expansion and I carry one in my laptop back for very large files and backups. The drive is quiet even under read/write load and operates very fast when connected to USB 3 and works well on Usb 1/2 ports as well. It is also as vibration free as possible. When starting up you can barely feel the vibration when touching the drive and it certainly is not noticeable through your desk. The only visible indication that the drive is powered is a small LED which is bright enough to be useful but not so much that it is a distraction. To maintain the reliability, especially if this is a travel drive, I highly suggest getting a padded case to store it in. I have used both a padded case and the original packaging from the manufacturer for transport and both have protected the drive very well. This drive is a great purchase when it is on sale and not a bad purchase at regular price.