Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,845 reviews
Pros mentioned:
Ease of use, Price, Storage
Rated 5 out of 5 stars
Easy and useful
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have enjoyed this compact drive. It has storage space but doesn't take up too much while providing a good throughput.
Affordable, portable and easy to use. I wish it did not require a proprietary cable, but then it would probably not have the throughput.
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability, Storage
Rated 5 out of 5 stars
Best Hard Drive
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my daughter for school as a back up to store all her files and big apps and it has helped with the performance of the computer taking the load off the main hard drive. She likes it because it is easy to use and it's portable.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size, Storage
Rated 5 out of 5 stars
Fits the bill
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed added storage space for my music, videos, etc on a light weight, portable storage to use with my laptops. This fit the bill; especially when comparing cost, physical and data storage size with other similar units.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size, Storage
Rated 5 out of 5 stars
Perfect for Mac backup
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little unit. Comes as a Windows ready device, but made it a Mac OSX ready backup drive in minutes. Voila! My first WD backup drive was being replaced after 12 years of daily backups. Replaced because of age and basically because I needed more backup space.
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability
Rated 5 out of 5 stars
Works great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a nice-sized hard drive to store photography and videography files. It works on my mac with no problem and it isn't too big to carry around. No issues so far.
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
Tons of space for the PlayStation!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to upgrade my memory banks for the PlayStation 4 and this thing has come in clutch. Was able to download every game I've ever purchased and still have loads of space left. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
Best Storage Value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recently I ran into the familiar problem of not enough storage on 3 computers, so I bought the Passport 5TB. Without doubt, this is the best investment I have made in many years of buying computers and accessories. The contains of 3 computers are now securely stored on the Passport, and it has plenty of storage space yet.
Easy to use. Just plug it in and use as you would any flash drive or external USB connection.
I have an old Passport that still works but is just too small, so I have retired it. Everything is stored in OneDrive on Windows 10, in iCloud, but more useful for me and for convenience is the 5TB External USB 3.0 portable hard drive. Thanks for quality!
I would recommend this to a friend
Rated 5 out of 5 stars
Great little device
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great just as it should wonderful amount of space but I suggest you only get if you have the patience to wait through long loading screens when booting up your games I have that type of patience but not everyone does but I love it it's a handy useful little thing and it is so easy to use literally plug and use can't get easier than that I mean it can but roughly as easy as you can get
I would recommend this to a friend
Pros mentioned:
Ease of use, Size, Storage
Rated 5 out of 5 stars
My Passport
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the size and convenience of this drive. I does not require a separate power source. The fact that it holds 5TB I can put pictures from the last 30 years on it and have room to spare.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Replaced my 1TB Portable Hard Drive with this!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced by 1TB Seagate Portable Hard Drive with this 5TB Western Digital and not only is the extra space amazing for the price but the speeds are so much better too! I thought I was going to keep my 1TB Seagate as a backup but ended up giving it to my brother and buying another 1TB WD version of this model as my backup instead
I would recommend this to a friend
Rated 4 out of 5 stars
Quality of life update.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve stood firmly by cds as storage mediums for the past 30 years. I would back up everything via cd burner. I just didn’t trust external drives. Well one day while at work - my coworker saw me pull out my cd dvd burner to save a file. He and his team of cronies roasted and teased me for the last 30 minutes of my day. The ridicule made me feel low. Made me feel not part of the “crowd.” So I went to Best Buy and bought this thing. Next day I popped this sucker out a the stares I got on this thing, boy oh boy, I bet those coworkers of mine were jealous of seeing this huge black box they had these little small “thumb drives”. You should’ve seen the look on their faces.
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability, Storage
Rated 5 out of 5 stars
Fantastic Drive
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've owned many WD Passport drives (keep filling them up). Never had a problem with any; this one seems no different. Literally plug & play, the capacity is great, and the portability is an added bonus. Would definitely buy again.
I would recommend this to a friend
Pros mentioned:
Size, Storage
Rated 5 out of 5 stars
Plenty of storage for the average person
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A trusted brand for external storage. I've been using a 500GB HDD for many years and it was time to upgrade so I decided to go with this 5TB HDD. I copied all the contents of my old drive to this new one and only use this drive as my main backup. I like its compact size and that it fits in the same storage case that I was using so I didn't need to purchase a new case. The only thing I don't like is the proprietary USB cable, my old one was a micro USB, these should all just be the standard USB-C without having to pay extra for that feature.
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
External hard drive.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this. I have a small business that requires me to store a huge amount of high quality pictures. This external hard drive is very easy to use. I am able to break everything down into categories so that I can find what I need quickly. Best part is that if my computer crashes I won't lose my stuff. My computer also runs a lot faster without all those pictures taking up space.
I would recommend this to a friend
Pros mentioned:
Reliability
Rated 5 out of 5 stars
Best reliable hard drive.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent and reliable hard drive. This is the second time that I have purchased this portable hard drive.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size, Storage
Rated 5 out of 5 stars
Get’s the job done
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Huge amount of storage. Does the job. Easy connect and use. Nice portable size. Great for the price.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size, Storage
Rated 5 out of 5 stars
Awesome gift for a gamer!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my son’s gaming PC, he loves how much space he now has to add games. Plus it also sped up his PC. It is nice a small making it easy to place on top or behind his PC. Easy to set up.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
I like My Passport 5TB external storage device
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the WD My Passport portable storage. I have two of them now. My preference has been to keep files and photos in local storage devices as opposed to saving them online.
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
It works as advertised, can not beat that.
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This works perfect as a external back up. 5TB is a lot of space and not easy to fill up anytime soon. I only wish they put the blinking light on the other end from the cable connection so you can hide the cable and only see the light. Easy to use, plug it in and looky there, a new drive letter in your pc or mac! (However, don't put it in your shirt external breast pocket else it may suffer the same fate as many cell phones have.)
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Speed and Capacity
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What an improvement over the disk technology. This replaced a 1T disk backup. It took very little time to move the 1T to the 5T now I have plenty of storage and the backup program works again - much faster.