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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 852 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the My Passport for Mac hard drive favorably, particularly praising its ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it good value for the price. While some users found the instructions unclear, the overall experience is overwhelmingly positive. The USB connectivity is generally well-received, functioning as expected for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-852 of 852 reviews
  • Rated 1 out of 5 stars

    Failed backup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed within first month. Exchange available was for the (non-Mac) drive. Once set up, works fine but (unlike Mac drive) comes without lightning cord.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what happened here. I’ve had several of these. This one appears to just have given up...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in three months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device stop working and could not access my files or read the drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always corrupting and losing all the data on them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. Put photos on it but it would not read them afterward.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this drive failed in 4 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this drive failed after just 4 months and could not be recovered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth your money. I wish I was in town to return this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2. One failed within 24 hours. Will not mount on desktop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    So far so good. better to be safe than sorry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, and so far so good...I bought this in a pinch emergency back up while my macbook was at the genius bar; just in case. I've 'wiped' it once and still haven't done anything more than create a 'partition' ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a backup drive or as additional / portable storage. Super easy to connect and use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good back up external hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent hard drive made by a reputable company WD. I'm not a big fan of the design but it's compact and gets the job done. Nothing really to complain about.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to buy this device don’t do it. I just bought it a couple months ago and the port on the hard drive is broke and I had thousands of pictures backed up to it. WD is the only place to do the data recovery because of the way they make this and they charge you way too much to get you’re data off. Look somewhere else for a hard drive because this one isn’t for you!

    No, I would not recommend this to a friend
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