The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,371 reviews
Rated 4 out of 5 stars
External storage
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall good product for a good price, can't beat it all around
Hi AngelC, We sincerely apologize for the inconvenience caused with your hard drive. If you are still experiencing any issues, we request you to please open a support ticket at (https://support-en.wd.com/app/askweb) to explain the issue in detail and our support team will contact you as soon as possible.
Rated 5 out of 5 stars
Thank you Elizabethtown, KY Best Buy’s
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used this to get all my photos and videos off my old computer. I know nothing about transferring files to external hard drive never done it before but Best Buy employees at Elizabethtown, Kentucky Best Buy’s helped me pick out the best user friendly one with the amount of memory I wanted. It was easy and now I don’t have to worry about losing my photos:) Thank you Best Buy’s for all your help!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not get this external hard drive to work with my iMac which I purchased in July 2019. I previously had an older 1TB My Passport which worked just fine. I eventually returned this product.
Hi GregoryO, We apologize for the inconvenience caused to you. Poor or slow speed can be caused by: third-party hardware, adapters, docking stations or hubs, host device port speeds, formats and file systems, and many other reasons. Please refer to the mentioned link to know the Common Causes of Slow External Drive Performance and Data Transfer Rates: https://support-en.wd.com/app/answers/detailweb/a_id/17047/ If you face any issues or require technical assistance, kindly please open a ticket at (https://support-en.wd.com/app/askweb) our support team will get in touch with you at the earliest.
Rated 2 out of 5 stars
It might be a good product if I could use it.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Instructions were missing from the box I received. I used the USB cable included and plugged it in. My iMac said to disconnect the recently added item that was draining the power. Which I did. I reported this to Best Buy but they have not responded with a solution. If I could plug it in, I still have no information as to how to use it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to store some pictures and such. I also wanted it to backup my Mac but every time it try’s to backup I get a massage that backup failed. Not sure if I did something wrong or not