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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

$195.27

Customer reviews

Rating 4.6 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 607 reviews
  • Rated 5 out of 5 stars

    Great photo storage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly interface and holds a ton of photos/videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, just what I need ,will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good product and it’s very much useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I love it and I love it. I paid a very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for backing up your important information

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't work!!!!!!! Don't buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have it one star because you don't have a 0 star. I tried to get it to work to transfer some receipts and photos on my phone. NEVER WORKED!!!!! I tried again today and still DIDN'T WORK. I didn't know that there was a time limit for a item that was worthless. Infuriated ‼️‼️‼️‼️‼️‼️‼️‼️

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi KarenC, Please be informed that WD My Passport For Mac portable hard drive is a plug and play device which designed for Windows and Mac operating system. We have not tested the drive on mobile devices or an android device. Therefore, we recommend you to move the data from phone to computer or vice versa using your computer. For more info about the drive, refer to the link: https://products.wdc.com/library/AAG/ENG/4078-705156.pdf WDConnections

  • Rated 4 out of 5 stars

    Backup disc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it’s doing what it’s supposed to do. No very user friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our Mac for backing up photos and videos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Finnicky

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it can be questionable. The warranty process is very disappointing if the drive fails so definitely think about this purchase!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Hardware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice device that provides easy to use programming through Western Digital. The included chords are good but short.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard drive, but a little confusing on how to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for backing up my documents and photos. Really convenient to use. And very lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for me. I use it for my Time Machine Backups. And

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have to use an Adapter with newer MACs..

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touted for a MAC yet the interface is USB.. The new MACs are all USB-C integrated. Comes with an adapter so is functional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Hard Drive.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hard Drive went dead the next day following purchase. It froze asking for the password, and no matter how many times you put it, the drive never gave way. The worst part was to remove the software of the hard drive from the computer. A total nightmare. Stay away from it. Go Seagate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in and ready to use love it great for all macs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    4T Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for an IMac. It requires a software download and did not function as I thought it would. Returned it and purchased a more expensive smaller capacity WD Ext HD . It works perfectly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Failed drive after 10 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Western Digital hard drives for the last 5 years and have never had an issue until I bought this one. I bought this hard drive back in September 2021. This past weekend after less than a year, the hard drive stopped booting up. I now have to send in the hard drive to a data recovery center, who quoted me up to $3900. Do yourself a favor and spend a little more to get a solid state drive. If you do get this drive, back it up to another location at least weekly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. Works as described have owned many!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my mac and ran into a lot of issues. Needs updates and lots of software to run well.

    No, I would not recommend this to a friend
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