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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1089 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,089 reviews
  • Rated 4 out of 5 stars

    Reliable Long-Term Storage Solution

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is a reliable, long-lasting storage solution that has performed flawlessly for over a year. It offers fast data transfer speeds and ample capacity without any issues. To ensure continued longevity and data integrity, always eject it properly and treat it with care.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Hard drive drives hard!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great hard drive, especially for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great little drive...literally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same line of HDs from Western Digital for a few years. I use them for weekly back ups. I’d dropped one of the original drives which crashed the head on the drive rendering it useless (another reason for multiple backups). In doing so, I had already decided to buy the exact same drive only to find out that they are now even smaller, and lighter! Same reliability and ease of use. Just smaller, lighter, and easier to store away more of them. Another win for Western Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Light Weight & Great Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel considerably so each OZ counts. This hard drive is light weight and performs wonderfully. It is also very compact for a 3 T drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect for what is needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, compact and sizable for what I need. Easy to save items, fits great in pocket when I need to take the laptop with me. Stays connected for when I need to save. Works wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 4 out of 5 stars

    hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, easy to use, inexpensive, compact hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just needs to install the software for Mac after that it is pretty easy to use— works fast and has a quick response. It is also pretty lightweight so easy to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best backup external hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve needed to backup my laptop for a while but didn’t know how. This was so so easy to set up and backup! I was able to finish everything in minutes. I’m now going to backup every Sunday night - in minutes. Easy! Breath of fresh air!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Data storage – when and where needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was traveling and needed to transfer information from another person’s computer- this was fast, easy and had plenty of storage. In fact, the person from whom I copied the info bought one after she saw how I used mine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great external storage device !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, plug and play, lots of storage for any kind of files, small enough to go anywhere !!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Portable hard drive and softwaresoftware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Te drive is fine but I wish I hadn't intalled the software that comes with it. It pops up and causes my computer to have to be rebooted. So just use it to back up but not autoback up. I may not be operating it right but it's a pain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my MIL to put photos and videos on there and off her phone. Good for that stuff. Complicated to start, have to download another app that has access to other features but was hoping for the simpler process they had 8 years ago when I got mine. Either way, decent product but expect to put work in at first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Stands for Well Done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD must stand for "Well Done". It's housing thousands of my family photos (and documents). It's easy to use and downloads pretty quickly. I'm glad I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great backup device for valuable info/pictures

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our laptop as we use it to backup all of our pictures from multiple computer & cell phones. Quick and easy to use - a must-have if you want to save valuable information. Very compact and easy to transport and/or connect to other computers. Will probably purchase another one so I have a backup device for my desktop computer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    wd passport ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    daughter uses for her classes. great size for the amount of memory and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to send media to a client. data transferred with no issues and the drive survive shipment and the client had no issues accessing the files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're great for our business application to store files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Good for photo storage.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for storing photos, and Western Digital reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great portable hard drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy. It works really well and I was able to back up mu important documents from my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, no issues, hooks right into your pc or console

    I would recommend this to a friend