Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,069 reviews
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
Thumbs up!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple, light weight, easy to use, lots of storage.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Portable hard drive
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price point and ease of use. Came in handy in a pinch.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Bestbuy, YEAH!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just about everything I buy from best buy works as expected including the last two terabytes drives I just bought. Bestbuy is my go to store for all my electronics. Bestbuy! Yeah!
I would recommend this to a friend
Rated 4 out of 5 stars
Good value but WD software does not install
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This WD hard drive is a good value. Been using them for years. Unfortunately the WD backup software does not install on the laptop I backed up, unlike other hard drives in the past. WD was not helpful, giving me a long list of troubleshooting things to try. Thankfully there was a partner software also on this drive which worked first time. Now it is licensed for 5 years after which they may renew or charge a supplemental fee to renew.
No, I would not recommend this to a friend
Pros mentioned:
Reliability
Rated 5 out of 5 stars
HDD 2T Hardsrive
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality product. Sits on my computer i never move it, but havent had any issues yet
I would recommend this to a friend
Pros mentioned:
Reliability
Rated 5 out of 5 stars
Extremely user friendly
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Hard drive and easy to use. The interface is self intuitive.
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
GREAT OUTSIDE MEMORY
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
lots of space .... easy to use won't buy another for a while ,, this will last
I would recommend this to a friend
Pros mentioned:
Reliability, Storage
Rated 5 out of 5 stars
Storage device
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent storage device, used to store videos. Dependable and reliable, never have any issues saving & transferring files.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Great size for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed to backup some files quickly and was able to grab this at the closest store location. Very satisfied with both the ease of use and size. Able to toss this in a bag and it takes up very little room.
I would recommend this to a friend
Pros mentioned:
Reliability
Rated 5 out of 5 stars
Fast and Reliable backup solution
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed to back up my laptop and went with another WD hard drive. Been using them for years and they definitely have been reliable. USB 3.0 speeds up back up times and I am very pleased with the performance.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
HDD: Fast and sleek
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great external storage, fast and sleek. It was was a great amount of storage for a good price. It's a type C conection but comes with a type C to USB adapter. Note that this is an external HDD not an SSD.
I would recommend this to a friend
Pros mentioned:
Reliability, Storage
Rated 5 out of 5 stars
Very Sturdy and a good size
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing looks like it could take on the running of the bulls by itself....and win.
Great decryption/encryption program, easy to customize and use. Good value for 2TB of data, hard to beat the price/storage. Would definitely buy again, but I know I won't need to because of the tank like qualities.
I would recommend this to a friend
Rated 5 out of 5 stars
Good product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job and quick enough to handle normal daily usage.
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
Fast & Easy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and for the price it has a lot of storage. I have a Mac and was able to split the drive between Mac/PC very easily. It connects with a usb-c which is good for me and downloads ultra fast. Western Digital has been around for a while and a brand that. I trust.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product, Bad store clerk.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As happy as I am with my Hard Drive, I was disappointed to discover, after plugging it into my computer, that it was not configured for a MAC. I made it a point to ask the clerk if it was compatible with a MAC and was told that yes, it worked with a MAC but did not mention that I had reconfigure it before it would actually work with my computer. I lost precious time fixing the problem that could have easily been avoided.
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
User-friendly external drive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super Fast--user-friendly. Very efficient and great external drive to store all your files, photos, video recordings. Repeat customer. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
For both Mac & PC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good value for the money. It works with both Mac & PC - interchangeable. Easy to use BUT it came with instructions in about 10 languages yet none of them English. Just said to go to the website where I found PDF instructions which was a waste of time since they had them included in other languages.
I would recommend this to a friend
Rated 4 out of 5 stars
Great Little Hard Drive
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, nice hard drive. We bought this for our granddaughter and loaded it up with movies for her. She was able to hook it up to her TV with no help. Easy to use.
I would recommend this to a friend
Pros mentioned:
Reliability
Rated 5 out of 5 stars
Ext. Drive
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with this purchase; and would highly recommend it.
I would recommend this to a friend
Pros mentioned:
Size, Storage
Rated 5 out of 5 stars
Space for Years
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I remember when 1-2 TB externals initially emerged, they were extremely expensive and bulky. Now that we can get drives into smaller cases, 2 TB (which is still a ton) can practically hide in a small space like this one can. I might buy 8-10 more.