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Customer Ratings & Reviews

Your price for this item is $104.99

Customer reviews

Rating 4.7 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 2TB External Hard Drive's ease of use, storage capacity, reliability, and compact size, making it suitable for travel. The drive is also praised for its reasonable price, lightweight design, and fast USB connectivity. However, some customers have noted concerns regarding the absence of backup software and difficulties encountered during the initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,142 reviews
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Easy to use and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was super easy to use. A good price and it’s super small for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    A very handy portable storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very large music collection on my computer and it took many years to put it together. I always fear that some disaster will wipe it out so that I look for very reliable backups to store it away in a safe place where I can reach it or travel with it. My Passport Ultra 2TB fits the criteria.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good external HD

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Compact. Light weight to carry in bags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and compact.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third WD external drive. Absolutely necessary for sensitive data storage. Genealogy research is irreplaceable. Twenty five years can’t be stored on unreliable devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, light weight, easy to use, lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Good for photo storage.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for storing photos, and Western Digital reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is nice and compact. Perfect for what I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Portable hard drive and softwaresoftware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Te drive is fine but I wish I hadn't intalled the software that comes with it. It pops up and causes my computer to have to be rebooted. So just use it to back up but not autoback up. I may not be operating it right but it's a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Hard drive drives hard!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great hard drive, especially for beginners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong option in data storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hardrive is fantastic for anyone not tech savvy and needs extra storage it works perfect for active storage on a laptop too.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Very Sturdy and a good size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks like it could take on the running of the bulls by itself....and win. Great decryption/encryption program, easy to customize and use. Good value for 2TB of data, hard to beat the price/storage. Would definitely buy again, but I know I won't need to because of the tank like qualities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Fast & Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and for the price it has a lot of storage. I have a Mac and was able to split the drive between Mac/PC very easily. It connects with a usb-c which is good for me and downloads ultra fast. Western Digital has been around for a while and a brand that. I trust.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great size for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to backup some files quickly and was able to grab this at the closest store location. Very satisfied with both the ease of use and size. Able to toss this in a bag and it takes up very little room.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    HDD: Fast and sleek

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external storage, fast and sleek. It was was a great amount of storage for a good price. It's a type C conection but comes with a type C to USB adapter. Note that this is an external HDD not an SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Storage device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage device, used to store videos. Dependable and reliable, never have any issues saving & transferring files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly and hooks up easily. I needed it after updating my 10-year-old Apple Mac Book Air (at the same time, I updated my Iphone 8 to an Iphone 15, so my learning curve has been pretty steep!)

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Space for Years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when 1-2 TB externals initially emerged, they were extremely expensive and bulky. Now that we can get drives into smaller cases, 2 TB (which is still a ton) can practically hide in a small space like this one can. I might buy 8-10 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best backup external hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve needed to backup my laptop for a while but didn’t know how. This was so so easy to set up and backup! I was able to finish everything in minutes. I’m now going to backup every Sunday night - in minutes. Easy! Breath of fresh air!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    For both Mac & PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. It works with both Mac & PC - interchangeable. Easy to use BUT it came with instructions in about 10 languages yet none of them English. Just said to go to the website where I found PDF instructions which was a waste of time since they had them included in other languages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    User-friendly external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast--user-friendly. Very efficient and great external drive to store all your files, photos, video recordings. Repeat customer. Highly recommend!

    I would recommend this to a friend
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