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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1069 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,069 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    2TB external drive for back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have a second back up data storage after losing our old faithful Seagate backup drive decided to dive and hit the hard surface of the floor. Had a reputable Data Recovery service finally recovered 99.1% of the data from the damaged Seagate. Now I have two similar new Data backup drive to maintain for all the files from our phones and several laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    External Hard drive 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second external hard drive. First one was so good I had to buy a second one A lot of space, fast and price was a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    USB storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and compact. I have several. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! It’s so slim and compact and easy to use! Just make sure you format it to your preference before saving any files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased another one of these a couple of years ago, but needed to be able to back up my computer without deleting any of the files currently on the older version. This works well and I was glad it came with a cord adapter so it can work with either of my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable and Quick

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to backup my 2TB T7 Shield SSD. It is perfect for this task. Drive is speedy and reliable. The metal case is a quality nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy and effective!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painless to use and rock solid! Theres been a lot of need for these lately and i just appreciate this ones availability!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Portable SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as i have my regular laptop and a traveling laptop. Hated that i needed to copy files back and forth. This allows me to connect the drive to either computer and carry all my files wherever i go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MyHardDrve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best external hard drive i have ever purchased. Strong, portable, ease of usage, small and nice contemporary design. Great computer component.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    A great external drive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Everything you need in the box. Hook it up and save away. Super easy. I feel good knowing that all is saved off the laptop safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive! easy to use! AWESOME!!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works Great, Great price, no data cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, Great price, would buy again... I does not come with the data cable to connect to you MB

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Perfect for file backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Takes up. No space at all Backing up my computer runs great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very affordable. Quality of the product is also very immaculate. Would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. It light weight and easy to carry when traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new HD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external Hard Drive at a great price. Very easy to use and plenty of storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage, extra hard drive, or system backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup. Using it as a system backup but plenty of space for a second hard drive or photo storage. Nicely built, quiet and easily transportable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    External back-up drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this external drive as a backup for my wife's laptop. It works well and has good storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Hd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hard drive easy to use and good quality with tons of space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD Hdd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and was super easy to use, recommend

    I would recommend this to a friend
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