Customer Ratings & Reviews

So far it’s been great. Easy to install with basic instructions and template for mounting and locating holes for power. Long door takes a bit to get used to but other than that it’s great

Oven was delivered without defect. It was installed a couple of months after purchase which did not result in any complications from our agreed installation from Best buy. The oven is a replacement for our original 1962 era oven and has a lot of features we needed to get used to. The modern bells and whistles are very nice to have and the oven is performing its cooking duties well. Currently we are using the self-clean feature. However we are having problems getting some caramelized deposits off of the glassdoor interior. I called Frigidaire for some help and the support people were courteous. As of yet I do not have the glass door clean, but with their help I hope to soon have that figured out. Best Buy had competitive pricing and their lead salesman was knowledgeable. Prior to finally settling on this model, I bought another model which did not suit us as well, but fortunately the return and credit process was easy via Best Buy. This microwave oven looks great and works great. I wish the numeric keypad was on the outside of the door instead of necessitating opening the door first. It's a little narrow from top to bottom but fits most items well. We bought this unit because it was narrow and allowed us maximum room between our stove top and range hood. The 'end of cooking' chime has a pleasant sound and it's not too quiet and not too loud, but I wish I had an option to make it louder when I know I will be across the house when it goes off. I do like the door "open" button on the unit's front that I can use when both my hands are full and yet I also need to get that door open to put two items in it. When I clean its glass exterior where the touch buttons are, whatever button I hit starts its function. For example if I'm cleaning the exterior where the fan button is, the fan goes off. I wish that didn't happen because as a result I avoid cleaning that area. I would recommend this unit as long as the issues I've mentioned aren't a deal breaker.

I love it that it allows more space above the stove. It's also very nice looking and the smaller size hasn't been a problem. So glad we changed out the old bigger one to this one. I gave it only 4 stars bc the plastic covering the numbers started to wrinkle/come off a few weeks after we started using it. It's not a big deal bc the door covers the number pad so it still looks very nice.

I really like this low profile microwave. Be aware that if you are replacing a regular size over-the-stove, you will have to cover holes because the low profile is a lot higher up the wall. Also, it sticks out a little further than the other one. I love it though and I have much more room over my stove. One thing I am concerned about is that the door opens with a button, no handle. Hopefully that will last for the life of the microwave.

We absolutely LOVE our microwave!!! It fit well, was relatively easy to put up, nothing some time and prayer won’t fix, and it works very well!! It sings to you when it’s done lol and I would highly suggest it!!

It works good. The thing is you have to have the door open to access the key pad. The fan, light, start, stop and add 30 seconds on the door. Everything else you have to have the door open to use. It makes for a very clean look but, kind of a pain in the “you know what” to use.

Just had to have one the first time I saw it. Had to get the 5 series because the 7 did not come in plain Stainless Steel. Would have preferred the 7 series because of the LED lighting and advanced functions. But the 5 performs perfectly as a microwave and range hood. The fragile comment is because it took 4 microwaves before we got one that was not damaged in shipping. It only takes one drop to distort the case. Even the one shipped UPS was in great packaging and no oblivious damage only to open it up to find the right side dented. Another one snapped off the installation nut inside the top of the unit. Yep... #4 from the distribution center was fine! Best Buy was awesome!!! They never batted an eye when I returned unit after unit after unit! The did their best to make me happy with a undamaged unit.

Loving this Whirlpool over the oven space saving microwave

Two years go we started replacing the kitchen appliances. First was the fridge and the dishwasher. Then we tried to replace the microwave with no luck. We even bought a nice Samsung unit that I installed my self. The problem is that the range and microwave are in a corner so when I tried to open the microwave door the edge of the door hit the wall. Boomer. Finally we found this Whirlpool microwave which fits perfectly and I can open the door with no problems. Now talking about the microwave features it’s a microwave. Heats my food like any other. The only con I think could be for some is that is tall enough to fit a 16 Oz coffee tumbler but not a turkey.

I love this microwave. The low profile gives you lots of room over the stove and it is well thought out. The start button automatically gives you 30 seconds of time which is great for warming up most things. The light on the clock is not so bright that it lights up your kitchen like the Las Vegas strip which is a plus. The only minus I have is that there is no indicator light for the button to turn on the microwave lights over the stove so when the kitchen is dark in the morning I keep hitting the fan button by mistake

Excellent I loved the item is so usefull in my kitchen I loved my kitchen looks pretty

This is the greatest microwave that I’ve owned in a very long time. My cabinet sit low because of a vent that runs above the cabinets. A regular sized microwave would sit lower then the cabinets making it much closer to the stove. When I did some research I came across this microwave. I was a little nervous about getting it because of the height limiting the amount of things you can put into it. I’ve had it now for almost two weeks and I have to say it is the best decision I made when it came to buying a microwave. Just renovated my kitchen and it looks great being one of the eye catching pieces. I’ve used it almost every day and it’s fast and easy to use. The fan has three settings hi, med, low. The light has two setting hi and low. It has a button to open it and when it’s done heating something up it has a nice chime that rings instead of the usual loud noises that microwaves make. The price is definitely on the higher end but at the end of the day it’s definitely worth it. Coincidentally I bought a stove from the same brand and it looks like I purposely got a package brand set. I love the brand whirlpool.

It died within 8 months and whirlpool warranty is ridiculous to deal with to get someone out here. I am going on a month with a dead microwave that is 9 months. Best Buy Service Plan on it won't kick in until it is past manufacture warranty or I would have had this resolved already through them. By the way, my Whirlpool refrigerator, which is a 2019 model, condensor died the week before the microwave and all other appliances, non Whirlpool working just fine so no mechanical issues stemming from my electrical in case you are wondering and Best Buy installed the microwave for me, not refrigerator because it was here when I purchased my home about a year and a half ago. I replaced it with a Samsung when Best Buy gave me the choice between the same Whirlpool and the Samsung.

Installation was fairly easy. We were told it wouid not fit by Best Buy chat... it did fit. I like the 'low profile". It seems like it takes longer to cook items

I love this microwave, I needed one that was not as tall Due to the shorter space over my stove (house built in the 80's) this gives me so much room to cook than the standard size microvaves, and it is so quite when it is heating up my food. the exhaust fan is a little noisey but it does what it is supposed to do!! I will be purchasing one for my sone for Christmas for his home.

Microwave fit well in my small space. Very powerful and I love the design with buttons on the inside of the door. Pardon the construction in the photo.

This micro wave fits perfectly over my stove there is a lie that gives added space to my stove area. The vent hood is powerful two small drawbacks you need to be aware of the fan is very noisy on high and you will get fingerprints.

This appliance was a long-time coming! When remodeling my kitchen I replaced a vent-only hood to regain counter space lost to a freestanding microwave but I didn't want to lose vertical space above my range or have to replace a lot of cabinetry. This microwave/hood was the perfect solution. It fits nicely above my Whirlpool range/oven and I've yet to find a dish that needs a "full size" microwave. The photo attached to this review shows the microwave door open with a 1 quart liquid measuring cup inside. I had several friends over for a housewarming and this appliance ended up getting the most conversation--a couple renovating a rental property already purchased one. Since this unit is set up for non-vented use (it can be adjusted for top or rear vented applications), I did purchase carbon filter material to replace the initial filter material behind the metal vent intake grilles. I did have some trouble getting used to setting the time/power before closing the door and was disappointed this model does not allow for a 24-hour clock display (My Whirlpool range has this feature). I would likely not recommend this for shorter people or those with difficulty raising their arms (same would apply for any over-the-range microwave).

Microwave and installation were "A+++++" The chrome matches our other appliances which looks perfect!

This microwave is sleek, streamlined, and beautiful. It’s also a workhorse as it takes less time to heat things in this unit than it did in our old full size unit that was higher wattage. At first we were going to mount it ourselves, but one quick look in the box and we decided $139 for a Geek Squad install was money well spent and we were right! The only downside to this is the price with installation coming in at $550, however, if it’s what you want and if the new technology lasts as long as our old unit (still working and given to neighbors) it’s a really good investment.