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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2059 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, performance, and reasonable price. Many find the size superior to other models and praise its simple installation and attractive appearance. However, some customers have noted issues with the interior light, turntable functionality, limited features, and susceptibility to fingerprints, while others have reported problems with the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,059 reviews
  • Rated 5 out of 5 stars

    Great micro for Mom!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend to friends and family! My Mom needed a new one over the counter and she loves it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad vent/fan in a good microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is good and so far working pretty good but the problem is the fan/vent attached to it. It is not strong and many times the smell of food is spread all around the house. It is embarrassing when you have guests in the house. The smell of the cooking gets trapped in clothes and the hair of everyone in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Captain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST EFFICIANT RELIABLE MIC I'VE OWNED, FIRST TIME FOR A WIRLPOOL AND I COULDN'T BE HAPPIER....CAPTAIN BJ SANDERSON

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice quality at the price point.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit for the price, easy to install and to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish, sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros:Good wattage, stylish, sleek Cons: interior is gray & interior lightbulb not very bright, cannot see from outside to inside to check on cooking process. Undermount light is placed to rear of microwave instead of front or center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is the best brand for all your kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv my new whirlpool microwave, it’s a replacement for a previous microwave I had before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MICROWAVE EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave makes even fast food fries, leftovers, etc. taste VERY close to fresh, also my dad put butter with aluminum foil and it sparked up but did not blow up and still works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price easy pickup and good customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great until it doesn’t. We bought 1 only lasted 1 year & we bought it again and it stopped working after only 5 years.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bad lighting, otherwise good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting for range is minimal and set back too far. Clock is also very difficult to read because of dim numbers. Good microwave, but there are a lot of options out there. I'd suggest looking elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MICROWAVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks in half the time of my old one. No burning either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item doesn’t have express cooked as 1 minutes or 2 minutes or up to 6 minutes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont purchase this. They take ypur money, tell the date to pick up in store, then the very next day tell you it's unavailable for pickup on the day they said but they're working on seeing when it will be ready and will email me. Then not another word from them yet and its been over a week

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It’s variety of functions do everything I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first brought it the metal rack would spark so I took it out. I have had the item for five years now and have noticed the lining on the inside is breaking away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon without a lemon law

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse than poor. Do yourself a favor and don't buy this microwave or anything Whirlpool for that matter. We purchased same microwave in July of 2022. We have had 4 service calls, each time they come out have to order a part and its weeks before they come out to install and the microwave still doesn't work. Just called Whirlpool again and they informed us it is no longer under warranty. The unit is garbage and they won't replace the unit. At the same time we purchased a Maytag refrigerator. Have had at least 4 calls on the regrigerator; same scenario. Doors do not line up evenly, doors swing fully open (not level) and all they can say is there is nothing they can do about it; no way to level it to prevent it from happening. Amazing I have same refrigerator in a different location and now issues. The company they have servicing their faulty equipment are rude and could care less if they fix the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is average. I have had it for about 1 month. It cooks well. It is loud when in operation. The fan is very loud. The product is just OK.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy with my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks great but the door hinges were damaged. We went through so much trouble to get this microwave because it was out of stock, then had to pick it up and now we have to go to best buy for the third time to return it. We already drilled through the cabinet and the wall to hook it up. Not to mention we lost so much time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Don't Buy Whirlpool Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Lasted about 4 years. Also not happy that Best Buy sent me one that had been made the year before I bought and installed this model. The door would auto close (who knows maybe a feature but if it is I didn't like it) and it squeaked from day one. I should of had it replaced but never made the effort, now as I buy another microwave (this time from Kitchen Aid). Whirlpool also has the worst ice makers in their refrigerators.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We appreciate your honest feedback. Thank you! WhirlpoolBrand

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