Customer Ratings & Reviews

I am thoroughly disappointed in this and my other whirlpool appliances. I bought a full kitchen about 5 years ago. This microwave, along with matching stove, fridge and dishwasher. We are on the 3rd microwave so far. No longer under warranty. So it’s cash out of pocket. Fridge broke, stove grate broke, stove knobs falling off. Etc. find another brand or plan to buy the longest extended warranty they offer.

Does not meet our expectations. Why do I have to use up all of the characters? This survey is ridiculous.

Was damaged when installed. Dropped so hard door won’t open. Have to wait month and half to get new one installed? Still 2 weeks away. Made purchase in Nov 29. Terrible service.

Okay purchase. I am trying to type minimum number.

Began making noise 2 weeks after installation. Currently working.

Just received this and on the first day when I turned on the light the bulb blew! Scared the crap out of me as I was cooking at my stove when this happened! My husband thought we could just replace the bulb and it would be fine. We purchased a new bulb and now the light won't turn off. What a piece of garbage!! So now as a customer I'm inconvenienced yet again. I'd like a new one as this one is a lemon! I just purchased a new Whirlpool oven from Best Buy and I wanted it to match. I don't recommend!

Had to switch back to Whirlpool. Tried about brand, but product didn't last. We love the style and service we have received from Whirlpool products.

I purchased the whirlpool microwave after seeing so many great reviews. Within 1 year of using the appliance an smoke smell starting coming from under the plate. I removed the plug for safety and called whirpool who confirmed that the product parts or product would be replaced free of charge. Whirpool sent Guinco Service - Appliance Repair Company on Friday, October 15th but that was no help. I have filed a complaint with Whirlpool as this product is a safety hazard. DO NOT BUY.

Not even a year and it seems like it is going to break down ! Cant use the warranty with Whirlpool because we would need to SHIP it to them then install again!! AH!

When it came out of the box it had a small scratch up near the whirlpool sign. Aside from the aesthetic issue, it's fine.

Don’t buy these microwave. This is my THIRD one in 5 years. I only purchased a third b/c it fell into my credit card’s extended warranty so they paid for it. These microwaves just stop working. Each one broke following a “zap” & flash while heating something inside. Poorly made. Very disappointing.

Had to cancel order when delivery was extended from 30 days to over three months.

The the light underneath lightbulb burned out after a few month. We put a new one in and it stopped functioning altogether.

Love GE products. This only reason that this isn't getting a 5 star is there aren't shortcut cooking buttons for 1min, 2 min...

The cooking function panel, not working properly. The only recourse was a replacement. The replacement will take two months.

I am enjoying my new microwave, I like the cute little sounds it make when it's finished warming my food...

This is just horrible, the diode went out just over a year. It would cost more than I paid to have it fixed. It worked great while it was working which is why I gave it 2 stars.

Loved this microwave until it made weird popping noises and stopped working yesterday. Family of 3, so not overly used and it was kept clean. No reason for a Microwave to stop Working so soon. Bought it in November 30, 2018 and it died May 14, 2020.

Awesome unit, love getting the microwave off the countertop to allow more counter space !!

I bought this microwave 2/2022 and it has stopped heating. I bought Whirlpool because I had a good experience with it in the past so I'm very disappointed that this one didn't last.