Customer Ratings & Reviews
- Model:
- WVDB1WC1
- SKU:
- 6488322
Rating by feature
- Video Quality
Rating 4.3 out of 5 stars
- Mobile App
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
Customers are saying
Customers are satisfied with the video quality, ease of installation, and night vision capabilities of the Video Doorbell Wired. Many also appreciate its ease of use and compact size. However, some users experienced challenges with the QR code during setup, and others noted concerns about the device's reliance on a wired power connection. The included chime was generally well-received.
This summary was generated by AI based on customer reviews.
Pretty Good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than expected but does the job! The app is user-friendly and the chime is not annoying.
I would recommend this to a friendPoor product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt capture activity. Person delivers box in front of it no record. Tre shadow moving sends notification. Crap. Wyze cams are ok 4.3 star to me.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello there, we are very sorry to hear your Wyze Video Doorbell is running into some trouble and would like to look into this further.
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
tom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received as a Christmas gift. Worked for 2 months. Now it won't connect. Distance to chime, router and doorbell was the same as when it worked. Could not call anyone. Went to "chat", could only get a robot that ran me in circles. Online troubleshooting wasn't any help.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello and thank you for your feedback! We are sorry to hear about your experience with our team and would like to look into this. If you are up for it, could you please send us a message with your support ticket number so we may take a look and try to help?
