Customer Ratings & Reviews

This is a phenomenal product compared to other locks that are out there very easy to install very easy to use give us a top notch rating

Replaced my old nest Yale lock. This new assure lock is great. Fast and reliable. Only issue, but might be lots of traffic. 7 people using it daily. Battery- Bought it March and replaced it October. So 6 months not bad I guess with heavy usage. Overall great product and love the new lock.

Very easy to install and use, I got one for myself first and then it works great so I got another one for my mom’s house

Easy to install and works great. The price however could be lower. Would recommend

I had the 2nd generation august lock, which started to degrade in performance-- both from a wifi connectivity standpoint and just the mechanism itself. Was looking for something that had a keypad option and finger print option and this was it. Overall, if you're coming from a non-smart lock, the installation is straightforward with the guides from the pages being helpful. A caveat is that this product fits a very specific door length, density, etc. I would pay VERY close attention to the specifications of where the holes are. The app itself is just the august app but made for yale. confusing at first, but eventually you'll figure it out. I was able to store finger print entries for non-app/account holders (like small children--mother in laws--etc) which I appreciated. The finger print reader portion of the product is finicky. I would say it works 5/10 times, most of the time the auto-entry feature unlocks it before needing fingerprint access. Maybe its just my weird thumbs?

Easy to install, functions as advertised, so far so good with the battery life

Easy to set up and works swimmingly with our phones and devices.

This lock is super cool and very responsive, love it. Very easy to install and user friendly experience . I had another lock similar to this and it did not satisfy my security and user needs. I recommend this lock to anyone who is in the market for security, and a modern upgrade.

Used it for an Airbnb and it holds battery life very strong and is much better luck than the Yale ex that I had prior. I would buy this lock again.

I have other Yale products in my house. This was for my front door and it works great. East to set up and looks very modern

Only thing missing is apple key, but otherwise fantastic. Brautiful design, sturdy, fantastic connectivity and features. Would recommend.

I live in a 3-unit condo building and bought this to replace a Lockly lock that burnt out from being in the sun. This is on our main, exterior door. The lock is easy to install and works well. The fingerprint sensor is a great feature and works 99.9% of the time. If my fingers are cold, I may have to warm them up or leave my finger on the sensor a bit longer. The app is nice and simple. The WiFi works well. Man oh man does it eat through batteries. It might be because it’s used more frequently due it being at the main door shared by all three units. I replace the batteries every 2-3 months.

This lock is a secure and feature-rich smart lock that's easy to use. However, the battery life is simply unacceptable. It's a constant battle to keep the lock operational, and I have to replace 4 AA batteries almost every 2 months which is incredibly inconvenient and costly. If Yale can improve the battery life, this lock has the potential to be an outstanding product. Until then, users should be prepared for the inconvenience of frequent battery changes.

Great upgrade to my previous lock. Easy to use secure and good functionality

This lock was made, outstanding quality, well built for a reasonable price. The mobile app is easy to use and very responsive.

Easy install. works great. not sure what else I can say. very happy with the lock.

Good lock and linkage with google home, overall pretty sleek and nice to use

love functionality for family use. easy to install. Only complaint would be connectivity issues on occasion (for remote access), and battery use.

I purchased this lock for our short term rental and I love it ! It easily integrates with AirBnB seamlessly so my guests are automatically sent a door code for check in . I love the fingerprint feature on it so in case I lock my phone inside and don’t remember the codes , I can still get in . Set up was simple and easy . I will definitely use this over and over again for more short term rentals

I’m starting with four stars, because the batteries that came with it seemed to wear out rather quickly. Within a couple of weeks quickly. And the lock is literally 5 feet away from the nearest Wi-Fi connection.But who knows how long those batteries were in transit.