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Customer Ratings & Reviews

$549.95

Customer reviews

Rating 4.3 out of 5 stars with 429 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.3 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 429 reviews
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to work with my LG OLED EVO TV. my Apple TV 4K would override my infinity cable receiver. Getting someone to assist in set up was abysmal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great quality but misleading

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advertised.. does not support next gen systems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buggy with a horrible display

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the screen is all green from my nvidia shield. If I switch to another input and back it might fix it. The receiver will sometimes just cycle through inputs on its own, activating my other devices until I turn it off. The new display on the front is terrible. You can't read it from 10 feet away, and the contrast is bad. The old orange displays were 100 times better. Overall I'm very disappointed. Unfortunately it took more than a month for these issues to surface and I'm beyond the return period.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e-Arc capability was unreliable at best. Kept going in and out when connected to TVs. Attempted on multiple sets. Purchased in February so unfortunately I cannot return.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Connection Question

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this receiver. If I was to purchase a soundbar with a wireless sub woofer and speakers . Which do i connect to the hdmi earc? Or amnI better off with wireless speakers without a soundbar ?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this receiver! It would not accept Xfinity box or hook up to an OLED TV! Waisted 8 hours trying to make it work! Bought a Denon receiver. Fantastic step by step instructions! Sets up quick and easy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yamaha Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed. I own several Yamaha receivers the last purchase was a RX v385. I thought I was upgrading when I purchased the RX-V4A. When I set it up the remote was faulty. When new batteries were inserted the remote it did not respond to the selection made and kept changing the source in a circle. Even more disappointed with the response of Best Buy the staff offered a generic remote or wanted me to contact Yamaha direct to have remote replaced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won’t turn on and we’ve had it only 3 weeks. Also when researching how to reset it there’s no information on a RX-V4A receiver. The display doesn’t come on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HDMI 2.1 bug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yamaha RX-V4A has a HDMI 2.1 bug that makes watching interferes with 4k and you have to run all of your HDMI through your TV rather than this unit. Yamaha is aware of the bug but has no time line to fix the bug.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fake Zones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it claims to offer two zones, it doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No remote cant use most features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No remote. Dealt with best buy 2 weeks and they were supposed to send me another with a remote. Then they sent me the exact same one with no remote. Terrible experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Firmware f-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a firmware update was downloaded

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a nice receiver for home theater system. Was running great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy 7.1 from costco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a 7.1 version at Costco. You won't regret it. Its cheaper then this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was defective - returned it for a different brand - hoping this new one will work better instead of turning off every few minutes (sleep timer was off !).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a piece of crap! Sells rep recommended it. It set in box for weeks until basement was ready when finally opened and set up. It’s a waste of money. It’s not what I needed or wanted now passed return date

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    power off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the receiver keeps cutting off randomly. All connections are secure and new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit doesn’t work. Red light just blinks when I tried to turn it on. Says it’s because speaker wire shorted more than 3 times but they were never hooked up. My son bought it for me for Christmas and doesn’t have receipt

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just unreliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this receiver for less than 30 days and the HDMI output failed. Too long to return and get a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box, but I returned it. I couldn't get the app to connect to my phone. The dials felt very cheap, even for a discounted $500 receiver.

    No, I would not recommend this to a friend