
convenience of using the wiring from your previous doorbell. See, hear and speak to visitors at your doorstep from anywhere
Q: Is the ring doorbell weatherproof? I want to purchase one but don’t have a covered porch.
A: Hello Nishry, Great question. Yes, the Ring Video Doorbell 2 is weather resistant. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/115003008643-Ring-Video-Doorbell-2-Information. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Jamila with Ring.
A: If you've hardwired your battery-operated Ring Video doorbell, you may wonder why your Quick Release battery pack may occasionally need to be recharged. Unlike a purely hardwired Ring doorbell such as the Ring Doorbell Pro, a battery-operated doorbell does not use the electricity generated by the hardwire to power its regular operations. Instead it uses the provided rechargeable battery to do all of its regular operations like ring, detect motion, and generate a Live View. The charge from the hardwiring supplies a trickle-charge to the battery. As a result, depending on what functions the doorbell is performing, the battery may drain faster than the hardwiring charge can keep up with. Therefore, there’s a need to occasionally recharge your battery.
A: Hello Nishry1, Thank you so much for showing interest in our products and desiring to have more information regarding the optional Ring Protect Plan subscription. We want to ensure that we can answer any questions you may have concerning how the Ring Protect Plans work and how to save/share your videos, when necessary. Ring gives customers a complimentary 30-day trial with each new Ring device. After the 30-days, you can choose if you would like to purchase a Ring Protect Plan or not. A Ring Protect Plan is not necessary to view real time notifications on your Ring cameras. Without the Ring Protect Plan, you can still use the live view and two-way audio feature, you are still able to see who is at your door and answer motion notifications. In order to see past recorded videos from your ring device, you will need the optional Ring Protect Plan, which starts at $3/month per device or $30/year per device. Please see the following link for more information regarding the Ring Protect Plan and the benefits it offers: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Protect Plan question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Thank you, Jamila with Ring
Q: Will the Ring Wireless Chime work with this model?
A: Hello Midnitegsr, Great question! Yes the Ring Chime will work with the Refurbished Video Doorbell 2. When someone presses the button on your Ring Video Doorbell 2, the Chime will play a pre-set tone to notify you. Here are step-by-step instructions for setting up the Ring Chime within the Ring app: https://support.ring.com/hc/en-us/articles/115001773546-Setting-Up-Your-Ring-Chime-in-the-Ring-App. For further questions or support, please visit: https://community.ring.com/. Thank you, Alexis from Ring
Q: Does this come with instructions on how to install it?
A: Hello Jbaby101, Great question! Yes the Ring Video Doorbell 2 does comes with instructions on how to install it. For further videos on how to install this device please see Ring's Youtube Channel by clicking this link: https://www.youtube.com/watch?v=ZCBiUprYlrk&list=PLAJ7Znk0iooJxBZQQq9eOCVKEOL6JQ7gE . If you need further assistance please reach out to us at 18006561918. -Jamila at Ring.
Q: Will this alert me and show me video on my phone even if im not at home or what's the specs on that
A: Hello Dean, Great question! Yes, with the Ring App the Ring Video Doorbell 2 will send you a push notification when motion is detected and once you select the push notification a live view feed with show. If you have any further questions, please reach out to us directly at 18006561918. We look forward to hearing from you. -Jamila at Ring