Samsung - 1.2 cu. ft. Countertop Convection Microwave - Black

On Display at Sterling

Heat a variety of foods without guessing how long to cook them for with auto cook and auto defrost.
Touch controls offer simple adjustments with 10 power levels to choose from, and a child lock ensures safe use.
Cook with 900W in microwave mode, 1650W in power convection mode and 1600W in PowerDuo Grill mode.

Microwave Buying Guide
$499.99
Protection Plan Options

Key Specs

  • Product Height
    15.875 inches
  • Product Width
    20.8125 inches
  • Product Depth
    18.5 inches
  • Microwave Type
    Countertop
  • Convection
    Yes
  • Turntable Diameter
    15 inches
  • Microwave Controls
    Electronic
  • Sensor Cook
    No
  • 1650 watts
  • Color Finish
    Black
18.5"
Samsung - 1.2 cu. ft. Countertop Convection Microwave - Black - Front_Standard
20.8125"
(Doors closed)
15.875"
Our experts recommend
Subtotal:

Overview

What's Included


  • Owner's manual
  • Samsung 1.2 cu. ft. Countertop Convection Microwave

Ratings & Reviews


Overall Customer Rating:
93% of customers would recommend this product to a friend (140 out of 152)

Features


POWER CONVECTION

Power convection technology combines traditional convection cooking with powerful hot air coming from the top, distributing the heat thoroughly and cooking faster than a standard convection microwave oven.

POWERGRILL DUO™

Enjoy crispy food in minutes as the grill function works to brown and crisp your food outside without drying the inside.

Its innovative wide grill heater delivers significantly more power, up to a maximum of 1600W.

SLIM FRY™

Prepare great-tasting, healthier foods without added oil.

Prepare fried food with reduced fat.*
*Compared to deep fry cooking method

CERAMIC ENAMEL INTERIOR

Scratch-resistant and easy-to-clean interior.

Effortlessly remove grease or oil from surfaces and protect against scratches that occur from daily use.

Power Convection

PowerGrill Duo™

Slim Fry™

Ceramic Enamel Interior

Rack with Ceramic Plate

Glass Touch Controls

1.2 cu. ft. Oven Capacity

LED Display

Drop-Down Door Design

Cooking Preset

Eco Mode (Reduces Standby Power)

10 Power Levels

Various Cooking Modes

Weight/Serving Controls

Preheat

Auto Cook

Auto Defrost

30" Trim Kit Available


Overall customer rating

4.5
93%
would recommend to a friend

Pros

Cons

  • Rating: 1 out of 5 stars

    Shuts Down After 5 Mins. Samsung Service is Awful!

    Posted
    TheProductDoctor
    • My Best Buy® MemberMember

    The product could not heat foods for more than 4-5 minutes without shutting down with error C-F0 (electrical problem). It worked for shorter cook times, but also heats very slowly. Same thing happened with microwave and convection. Repair tech assumes that it's a flaw in the chassis that allows steam to get into the electrical components, even with foods covered with wax paper or a microwave safe cover. Details are below, but overall, it was a total fail and Samsung was terrible to deal with. If you must buy this unit, I'd advise buying the seller's warranty, if they offer one that will allow you to return it directly to the seller (see below what happened to us). That way, you won't have to deal with Samsung when it stops working. Yes, Samsung offers a 1-year warranty, but good luck getting them to honor it. In our case, they fudged the service report of the authorized Samsung repair rep and refused to replace it or refund our money, even though we followed their instructions to the letter and were well within the 1-year warranty. HERE'S WHAT HAPPENED TO US: **We kept scrupulous documentation, so there was a happy ending but only with through Best Buy, not Samsung. --Purchased in Nov. 2016: reviews were excellent, loved the idea of a combo until to save space, and is very attractive. --First time we used microwave for more than 5 minutes (to cook a sweet potato in a bowl covered with wax paper), we got error C-F0 (electrical problem) and it stopped working. Got error C-FO (electrical problem) and then flashing lights, then dead. --Samsung manual says to unplug it and call Samsung tech support. We did. --Samsung sent an authorized Samsung technician to check it out (about a week or so after we called). --Samsung tech recreated the problem three times, then took it apart and tried to repair it. --The problem persisted, so the Samsung tech determined that the unit was not repairable. --Samsung tech reported that to Samsung and wrote the following documentation (we have a copy from Best Appliance Repair in Thousand Palms, CA (the authorized Samsung repair company in our area): “Found error code C-F0. Boiled water 3 times at 3 mins. Found steam going into upper unit. May be the issue on error code. Found issue on unit—steam is causing error code. Will call Samsung.” [I added punctuation.] --We were told by the tech and another contact at Best Appliance Repair that they reported to Samsung that the unit could not be repaired and that Samsung should authorize a full refund. --My husband spent many hours on the phone with Samsung Customer Relations and Executive Customer Relations. He documented all calls and emails. --After two months trying to get Samsung to refund our money, we got a voicemail message saying that “the unit has been repaired, is working, so we have closed the file.” --I called Best Buy Customer Service to see if they would help. --I was advised to call Samsung again, so I did and asked why our file was closed. I was also told that I could call Best Buy again if I couldn’t get anywhere with Samsung. --I asked the Samsung agent to tell me what their notes said the repair tech had said. Samsung’s notes said: “This is a no-fix. Cover foods with a lid or microwave safe plastic wrap. Allow standing time. Operating within specs. Customer education needed.” --I called Best Appliance Repair to ask if that’s what they had actually reported and was told that it was absolutely not what they’d said. She said that they’d spoken with Samsung three times and told them each time to refund us our money, that in their opinion the model is defective and cannot be repaired. She said that on the third call she was advised to tell us that if the unit only worked for 5 minutes at a time, then she should tell us to just use it for 5 minutes at a time! --So, I called Best Buy customer service again and they resolved the issue for us. After 8 months (note—it was still under warranty, so Samsung should have at least replaced it for us), we were able to swap it out for two separate units: one countertop convection oven and one microwave. We have owned Samsung products in the past, but the Samsung microwave convection oven combo was our last!! We will never buy another Samsung product unless Samsung goes through a major quality control and customer service turnaround the way Best Buy appears to have done over the past 10 years. Ironically, this experience has resulted in Samsung losing us as customers (for anything!) and allowed Best Buy to win us back.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for modern day cooking needs

    Posted
    Careheart
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was the perfect candidate to complete our kitchen remodel due to being a convention oven and the possibility to install it as a built-in microwave. I was considering a double oven, but this unit has provided me with a second convention oven with the added bonus of higher efficiency because it has a smaller space needing heating. If you find the Samsung trim kit pricey, look up Microtrim. Microwave function is great! It heats evenly and quickly. It's awesome that I can adjust heating time mid-cycle. Warming drawer function is fantastic too. I just started reading the more complex functions and am excited to try the combination functions that use the microwave to intensify the mode of cooking (oven, grill, etc.). Other wins are that it's aesthetically pleasing--no handles to match with other appliances, easy to clean, and priced much more competively than other built-in convection microwaves out there. Best Buy made in-store pick up a breeze and the associate even offered to help transport it into my car. Though be warned--I initially purchased this as an online open box item and BB shipped it with no box; just wrapped in bubble wrap and tape. The item came damaged and returning it was a hassle. Other than that it was a good experience all around.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice unit

    Posted
    Johnindel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    What a big upgrade from my other unit ( MC11H6033CT). The old unit that we upgraded went back 2 times so this was our upgrade. Let me first start my saying this unit is much better in so many ways. First off the buttons and touch and the screen displays more information now. Its MUCH easier to use and makes more sense the way they did this unit. The temp can now go up to 450 and this is a big deal and every unit I seen including my past unit stops at 400. This also has a warm feature, this is helpful to keep your food warm for hours after its done. There is truly so much more but you have to try it and see for yourself. To the people that say its hard to use, remember is not an oven or just a microwave its a complete combo unit and many types. So with this being said its nice and easily and way better then the past unit listed above, now that was hard. My only thing I can agree with is the label for the food table inside of the door. This should be moved to the screen to allow you to scroll the list and pick. Other then that Great Job! I will update if we have any problems with the unit like we have on the past unit listed above.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for modern day cooking needs

    Posted
    Careheart
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was the perfect candidate to complete our kitchen remodel due to being a convention oven and the possibility to install it as a built-in microwave. I was considering a double oven, but this unit has provided me with a second convention oven with the added bonus of higher efficiency because it has a smaller space needing heating. If you find the Samsung trim kit pricey, look up Microtrim. Microwave function is great! It heats evenly and quickly. It's awesome that I can adjust heating time mid-cycle. Warming drawer function is fantastic too. I just started reading the more complex functions and am excited to try the combination functions that use the microwave to intensify the mode of cooking (oven, grill, etc.). Other wins are that it's aesthetically pleasing--no handles to match with other appliances, easy to clean, and priced much more competively than other built-in convection microwaves out there. Best Buy made in-store pick up a breeze and the associate even offered to help transport it into my car. Though be warned--I initially purchased this as an online open box item and BB shipped it with no box; just wrapped in bubble wrap and tape. The item came damaged and returning it was a hassle. Other than that it was a good experience all around.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I use this before I use my oven! Awesome!

    Posted
    DrPROFESSOR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've had this convection microwave for about two months now and I really enjoy it! I live in an apartment that doesn't have the best oven and I actually use this now for my baking needs believe it or not. I've used it to make cookies, breadsticks, fish fillets, french fries, chicken wings, french bread pizzas and lasagna and it tastes so much better compared to when I put my food in the oven! Biggest issue I had was learning the new time frames on how long to microwave or bake things. This Samsung microwave packs quite the punch with it's convection! One improvement I would like is if it had a popcorn button, but other than that I absolutely love my Samsung microwave! Seems well built, easy to clean, and comes with a nice sized crusty plate and two racks. Would totally recommend to anyone who needs a oven's performance on the smaller/portable side!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Needs Classes to Use

    Posted
    oscarcheese
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The microwave was purchased to complete the change to stainless steel in the kitchen. It works beautifully, however, Samsung has a built in 3 to 5 minute 'resting' period after any application taking more than three or four minutes. I did call Samsung to see if it could be disconnected and it cannot. This was driving everyone in the house, including me, crazy. When I have the time to learn all of the functions, it will probably be wonderful but I will first have to accept the wait time to open the door after cooking. In the meantime, I moved my other microwave back into the kitchen and the new one is now in the pantry. I would recommend this but with reservations because of the timing lock out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The wonders of this appliance

    Posted
    jskibell
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was an appliance that hopefully will replace one small roaster and one over the counter microwave oven. This is just plain beautiful, if you like black appliances, then you would not have a problem integrating this into your kitchen, they included 4 additional racks to help you with the conventional oven, and one that looks like silicon protected dish or plate. By conventional, it means that it will toast a piece of bread or pizza unlike a microwave oven, it may take a little longer than a real toaster, but it is effective. Now there is more space in my kitchen. Wife broiled a red snapper in 9 minutes and turned out delicious.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice luxury piece or oven replacement

    Posted
    jcrum
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It looks amazing and cooks well. Its a mini oven, preheating and all. If you need a space saver, want to make small -medium sized portions and/or want to replace your oven this is for you. I have an stove but I live alone so I didn't want to waste a bunch of energy making something just for me. With this I can put several dishes in the unit then grill and bake at the same time then set the cook time and go about my business then enjoy. It would be great in hotels, dorms, or small studios as a oven alternative or replacement. PS Samsung I should be in the infomercial for this product :)

    I would recommend this to a friend





Product images, including color, may differ from actual product appearance.