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Samsung - 1.4 Cu. Ft. Countertop Microwave - Stainless steel

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Enjoy speed and functionality with this Samsung MG14H3020CM microwave that features 10 power levels. Use the auto cook function to cook a meal with the touch of a button.

Microwave Buying Guide
$208.99
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    Key Specs

    • Product Height
      12.3 inches
    • Product Width
      21.9 inches
    • Product Depth
      18.1 inches
    • Microwave Type
      Countertop
    • Convection
      No
    • Turntable Diameter
      14.16 inches
    • Microwave Controls
      Electronic
    • Sensor Cook
      No
    • 950 watts
    • Color Finish
      Stainless steel
    18.1"
    Samsung - 1.4 Cu. Ft. Countertop Microwave - Stainless steel - Front_Standard
    21.9"
    (Doors closed)
    12.3"
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    Samsung - 1.4 Cu. Ft. Countertop Microwave - Stainless steel - Larger Front
    Samsung - 1.4 Cu. Ft. Countertop Microwave - Stainless steel
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    • $208.99
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    Overview

    What's Included


    • 1.4 Cu. Ft. Countertop Microwave
    • Ceramic plate
    • Owner's manual

    Ratings & Reviews


    Overall Customer Rating:
    93% of customers would recommend this product to a friend (911 out of 986)

    Features


    950W of cooking power

    Provide the versatility needed to prepare everything from frozen pizza to pot roast quickly and easily.

    Spacious 1.4 cu. ft. interior

    Accommodates a wide variety of meal and snack items.

    PowerGrill

    A built-in grilling element lets you cook your favorite foods.

    Ceramic-enamel interior

    For a durable, scratch-resistant and easy-to-clean, polished surface.

    Rack with ceramic plate

    Accommodates your needs.

    Electronic controls with LED display

    Offer simple and fast operation.

    Cooking presets

    Include 2-stage cooking, auto cook and auto defrost modes for custom-cooked meals and snacks.

    Eco mode

    Helps conserve energy.

    Shiny mirror design

    With an asymmetric shape for a stylish, stand-out look.


    Customer rating

    Rating 4.5 out of 5 stars with 986 reviews

    92%
    would recommend to a friend

    Pros

    Cons

    • Rating: 5 out of 5 stars

      THE WORLD'S MOST MISUNDERSTOOD KITCHEN APPLIANCE?

      Posted
      fonzerilli
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I've written quite a few product reviews in the past, but never have I seen so much debate and misinformation about what would seem to be a simple kitchen appliance! A lot of the reviews I have read here are either mistaken in their details or are trying to compare apples to oranges. Samsung (or whoever the Samsung dealer on here is) has only added to the confusion, unfortunately. First, a few points to set the record straight. The appliance is NOT covered in stainless steel. There may be a bit of it in the trim, but it seems like whoever wrote the description hasn't actually sen one in person. Most of the outside has a black, textured metal finish, which does seem to blend in quite nicely with my own black and stainless steel kitchen appliances. It may not blend in with a kitchen that is all stainless and has no black in it though. There is a bare minimum of plastic in the construction, which is limited to the trim, "open button" and part of the door latch. I have not had any problem keeping either the highly polished front door clean nor the outside of the appliance. In fact, the texture of the black sheet metal on most of its outside surface actually prevents it from becoming a fingerprint magnet. Another misconception comes from the grill rack that fits inside. Some people have mentioned that it is only to be used in the grill mode, which is not true. The rack can be used in the combination grill/microwave mode just fine and your microwave will NOT burst into flames. From the manual, page 11: "Grill Rack, to be placed on the turntable. The metal rack can be used in grill and combination cooking". It will even "work" in the microwave-only setting, although it won't contribute to the cooking process at all. In fact, the main feature of this appliance is the ability to both microwave AND grill at the same time, and you can't utilize the grill to any effect without the rack in place. This brings me to the main point of my review. Those who are most critical of this appliance are simply comparing it to a microwave. This is an apples vs oranges type of logic as the addition of the grilling element really makes this an unfair comparison. Is it heavier than most stand-alone microwaves? Of course it is, because it has an entirely separate heating element, electronics and carries the additional weight of a ceramic enamel interior. This is really two appliances in one that work together seamlessly to greatly enhance the texture and heat distribution of foods such as pasta, pizza, crusts, etc. The additional heating element also makes the appliance larger than stand-alone microwaves, which is entirely understandable to me. This also explains the slightly lower wattage rating than some heavy-duty microwaves. If used with the grill though, it seems to cook items just as fast as a microwave with a higher wattage rating. Adding to the weight is a metal exterior that uses a heavier gauge of sheet metal than the vast majority of stand-alone microwaves on the market. The reason for this is pretty simple. To keep people from burning themselves when coming into contact with the appliance. Without the heavy-duty (which is necessarily heavy) inside and outside finishes the device has, it would eventually lead to someone getting accidentally burned. For those who wonder why it doesn't have more capacity or more wattage, the reasons all boil down to safety. You can only add so much shielding to keep the size (and cost) of such an appliance practical. I think that Samsung engineers did a pretty good job at balancing safety, size and materials to keep this at a reasonable cost for a device that offers so much more than a simple microwave does. In regards to cost, I have seen the price of this product fluctuate wildly over the past few weeks. At one point I believe it was $179 (shipping included). Then it went up to $230 (shipping NOT included). Today, it is down to $148.99 with free shipping. I have no idea what the MSRP of the unit actually is, but for the quality of construction it has and the features it carries, it seems like at bargain to me. For me personally, this product is just the right size for the foods I cook and offers a lot of flexibility as to how I can cook things. The polished surface makes it by far the nicest looking appliance in my kitchen, ever. It reminds me a lot of my Samsung Galaxy S4 cellphone, actually. All in all, I couldn't be happier with my purchase and I would recommend it to anyone. If you have no interest in the grilling feature you probably wouldn't want to buy this though, because it is definitely more expensive than a stand-alone microwave. If you are only going to use it for microwaving it is overkill. I'd never go back to a regular microwave after having used this though. I am too spoiled with this product's cooking ability at this point. In any event, I think that it deserves more praise than it seems to be getting here. Try it for yourself and I would bet that you won't be disappointed.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Overall a good appliance but not great

      Posted
      Laci
      • My Best Buy® MemberMember

      I recently purchased this to replace a 13 year old Samsung microwave that had a grilling feature, that died. The mirrored front with the somewhat bright blue display gives a high tech appearance. I chose this model because I needed one with a grilling feature for convenience at a reasonable price. It is 50 watts lower in cooking power than my old one (950 watts vs. 1000 watts), but that simply means a slightly longer (5%) cooking time. (e.g. 6 seconds longer for what used to take two minutes ... not a major issue). I do like the "sound off" feature since I find beeping appliances somewhat annoying. I would have liked a swing down grilling element for easier cleaning like some other models have and don't believe that would have added much to the cost if used in this model. Some complain about having to press the buttons somewhat hard, but it was pretty much the same with my older unit so it was not a big change for me. What annoyed me was that some of the auto cook features require you to have the manual handy (or eventually commit them to memory) since the display by itself is not very informative. Also, some of the features do not work as described in the manual. For example, it implies that pressing the "auto defrost" button will scroll through various food types. It did not on mine. It simply displays "def" and then waits for you to enter the weight, but no display of food types. Also, the maximum weight you can enter is 3.5 pounds. Beyond that requires fully manual entry (i.e. power level, then some guesswork as to the time). For me this was not a major issue since I mostly defrost in the refrigerator overnight, but a more functional auto-defrost feature would have been nice. I do like the grilling stand (my older unit had a square rack which was somewhat cumbersome). The "combi" feature (both grilling and microwave together) is not correctly described in the manual. It implies that you can set the power level when using this feature (although it says to use 30% for all food types).You only need to press the "combi" button and then enter the time, so it must set the power level to 30% by default, but not allow you to change it. The unit also comes with a handy crisping plate (referred to as the crusty plate) for crisping foods such as pizza. Using the crisping plate along with the "combi" feature did yield a better reheated pizza than just simply using microwave alone, which usually resulted in a somewhat soggier pizza. As per the manual, the crisping plate also needs to be preheated (between 3 and 5 minutes) for proper crisping. So getting a non soggy slice of reheated pizza requires a bit more steps than just placing it in the oven and pressing an auto-start button. Speaking of which, I read some complaints about not having an auto-start button. Even the +30 button requires the press of at least two buttons. So the complaint seems to be having to press at least two buttons instead of one. This is a complaint? Really? Have we become that lazy of a society. Apparently ("Hey boss, I will be late today because my new microwave requires me to press more buttons than I am used to. Sorry!"). Overall, it is a good appliance with some good features. It is not a great appliance (that rating would require it to actually serve the food to me). Over the years, I have found the difference between a good appliance and a great appliance is that the great appliance will cost a lot more, will likely break down sooner, and will cost a heck of a lot more to be repaired. This is a good appliance at a good price (which was on sale).

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      OK product, terrible "customer service"

      Posted
      uranium273

      I received this microwave as a gift last October. At the end of September it broke, within the 1 year warranty. However since I did not have a receipt, Samsung said they would repair it. WOW is that a hassle. After the first repair was scheduled, Samsung canceled the repair the day before the service techs were to show up and said they would replace it since it was 'taking too long' to fix it. I called them back (they did not call me) and since I didn't have a receipt, they were going to fix it. Got a second repair date with the technicians. This time 2 days prior, Samsung again canceled the repair and was going to replace the unit. I called back the last time, waited on hold for over an hour for the Enhanced Customer Service (or similar) department to be told I would need the receipt. I told the guy I've been in this loop for the last 1.5 months and was not starting it again. He thanked me for choosing Samsung and hung up. I always thought Samsung products were good quality, it is a shame that they have such a lack of "customer support". I guess one cost saving method is to make your warranty claims so frustrating that people give up. I'll never buy another Samsung product again on the chance that I would have to go through that again.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Pretty to look at but that's all

      Posted
      Bravery
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I really hate this microwave. I can't believe that it is put out by a major company like Samsung. I have to believe that this is what happened... they designed it and built it and everyone said... "Hey this thing is pretty". Then they boxed it and shipped it to the stores. I have to believe this because I think anyone with more than a handful of brain cells would have asked some questions like... why did you make the key pad so hard to read? (the lettering is so very tiny and to make things worse the lettering is gray on a black background and it is not even back-lit ... to read the key pad you have to turn the kitchen lights on and it is still hard to read in full daylight with the lights on) or why is pushing the buttons so hard? (the active area or sweet spot of the button is incredibly small and not even in the center of the button). The interior of the microwave is black so when you look in the tiny little light they put in the microwave is ineffective. Another thing that bugs me is after you cook something you get the typical 3 beeps to let you know the cooking has stopped (like who really needs the beeps... especially because the cooking noise is so noisy everyone knows it is finished when the cooking noise stops). The microwave is under-powered. My next microwave will be 1200 Watts. I think this one is 1050 Watts. Would I ever buy this model again? NO! My wife liked it and I agreed with her because she liked it (and I burned up the one we had for years)... does she like it now... NO.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Solid Microwave for the money

      Posted
      Hokies2000
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      This is a very nice microwave for the cost, very good value. It has the grilling feature, which is usually found on higher cost units. The finish is also very nice, looks very modern and is actually nice to look at. The inside light is a bit dim, however, the food can still be seen while cooking. I only have two things that I can say are cons. The first is the wattage, 950W is a little on the low side for this size microwave. Definitely takes a little longer than my old GE, but I really think that's just a "getting used to it" thing. The only other one that I'm really surprised is the lack of instant on cooking. My old GE microwave had auto cook feature, meaning, you hit the "1" button and it would automatically start cooking for 1 minute. Hit the "2" button, and you had 2 minutes. It even had a 30 second cook button. This one you need to hit the 1, 0, 0, then start to get it to cook for a minute. 4 buttons instead of only 1. Even the 30 second button only puts 30 seconds on the clock, you still need to hit the start to get it going. Overall it's not a deal breaker, but it's a bit disappointing that a microwave with so many other high end features leaves out shortcuts that my 8 year old microwave had. Overall, I'm happy with my purchase and feel that I got a lot of microwave for the price.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Good looking regular no high tech microwave

      Posted
      12345m
      • Verified PurchaserVerified Purchase

      I like the mirror like glass of the microwave also you still can see through while the microwave is running I also like this microwave because it the biggest microwave that I can get to fit in the built in coby that I have in my kitchen this is why I had to buy this one I wish I had a bigger space I would have bought a bigger microwave with more advanced technology in it The grill function in this microwave I think is useless because it is very slaw Even slower than a toaster oven I didn't try the grilling option in cooking, probably I would change my mind if it gives me browning or crispping effect but for just toasting bread I would put it in the toaster oven Also I do not like the buttons of this microwave because you have to press hard on them in order to respond (harder than what I used to with my old microwave) I had this microwave only for couple of month and I don't know how long it will last. Overall I am happy with it If you like to have a regular microwave in this size with no extra high tech job and with a great looking black mirror this is the one for you

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Excellent Customer Service

      Posted
      eb1888
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I ordered this online at a slight price reduction as an open box item. It came promptly but one corner of the box showed crumpling. And once I opened it that had transferred to damage to the corner so that the door would not close. Customer Service offered to have it picked up and a replacement shipped or to just return it to my local store for an exchange. I chose to exchange it locally. Everything went smoothly and my new unit is working fine. I would prefer to have the display remain off between usages once Eco is selected. It must be turned off via the Eco button whenever the door is opened. Seems like a programming error. I would also prefer to switch the light on while cooking to see what's happening. The reflective design of the door glass is attractive but makes it difficult to see in.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Found a good one

      Posted
      Happy
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      After searching around town for a mid-size counter top microwave oven, we visited Best Buy. For what ever reason microwave manufacturers have stopped including a feature in the controls such that you can silence the annoying beeps when entering cook time and when the cycle is done. But....we found the Samsung 3020CM model which has a easy to use "sound" button to turn off the annoying beeps. This model also has a porcelain interior which is much more durable than the painted interiors of just about all microwaves we have looked at recently. In addition to the helpful "sound" button, this model is very stylish and sharp looking. If you are in the market for a microwave oven, we 100% endorse Samsung!

      I would recommend this to a friend





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