Samsung - 1.4 Cu. Ft. Countertop Microwave - Stainless steel

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Enjoy speed and functionality with this Samsung MG14H3020CM microwave that features 10 power levels. Use the auto cook function to cook a meal with the touch of a button.

Microwave Buying Guide
$189.99
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Was $229.99
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Key Specs

  • Product Height
    12.3 inches
  • Product Width
    21.9 inches
  • Product Depth
    18.1 inches
  • Microwave Type
    Countertop
  • Convection
    No
  • Turntable Diameter
    14.16 inches
  • Microwave Controls
    Electronic
  • One-Touch Cooking Microwaves
    Yes
  • Sensor Cook
    No
  • 950 watts
  • Color Finish
    Stainless steel
18.1"
Samsung - 1.4 Cu. Ft. Countertop Microwave - Stainless steel - Front_Standard
21.9"
(Doors closed)
12.3"
Our experts recommend
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Overview

What's Included


  • 1.4 Cu. Ft. Countertop Microwave
  • Ceramic plate
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
93% of customers would recommend this product to a friend (877 out of 949)

Features


950W of cooking power

Provide the versatility needed to prepare everything from frozen pizza to pot roast quickly and easily.

Spacious 1.4 cu. ft. interior

Accommodates a wide variety of meal and snack items.

PowerGrill

A built-in grilling element lets you cook your favorite foods.

Ceramic-enamel interior

For a durable, scratch-resistant and easy-to-clean, polished surface.

Rack with ceramic plate

Accommodates your needs.

Electronic controls with LED display

Offer simple and fast operation.

Cooking presets

Include 2-stage cooking, auto cook and auto defrost modes for custom-cooked meals and snacks.

Eco mode

Helps conserve energy.

Shiny mirror design

With an asymmetric shape for a stylish, stand-out look.


Overall customer rating

Rating: 4.5 out of 5 stars with 948 reviews

93%of customers would recommend this to a friend

Pros

Cons

Most helpful reviews

See all customer reviews
  • Rating: 1 out of 5 stars

    OK product, terrible "customer service"

    Posted
    uranium273

    I received this microwave as a gift last October. At the end of September it broke, within the 1 year warranty. However since I did not have a receipt, Samsung said they would repair it. WOW is that a hassle. After the first repair was scheduled, Samsung canceled the repair the day before the service techs were to show up and said they would replace it since it was 'taking too long' to fix it. I called them back (they did not call me) and since I didn't have a receipt, they were going to fix it. Got a second repair date with the technicians. This time 2 days prior, Samsung again canceled the repair and was going to replace the unit. I called back the last time, waited on hold for over an hour for the Enhanced Customer Service (or similar) department to be told I would need the receipt. I told the guy I've been in this loop for the last 1.5 months and was not starting it again. He thanked me for choosing Samsung and hung up. I always thought Samsung products were good quality, it is a shame that they have such a lack of "customer support". I guess one cost saving method is to make your warranty claims so frustrating that people give up. I'll never buy another Samsung product again on the chance that I would have to go through that again.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Customer Service

    Posted
    eb1888
    • Verified Purchaser
    • My Best Buy® Member

    I ordered this online at a slight price reduction as an open box item. It came promptly but one corner of the box showed crumpling. And once I opened it that had transferred to damage to the corner so that the door would not close. Customer Service offered to have it picked up and a replacement shipped or to just return it to my local store for an exchange. I chose to exchange it locally. Everything went smoothly and my new unit is working fine. I would prefer to have the display remain off between usages once Eco is selected. It must be turned off via the Eco button whenever the door is opened. Seems like a programming error. I would also prefer to switch the light on while cooking to see what's happening. The reflective design of the door glass is attractive but makes it difficult to see in.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Issues from the Start

    Posted
    applianceUzer
    • My Best Buy® Member

    We purchased this microwave after our 25 year old one died. We purchased it because we were intrigued with being able to reheat pizza on the special metal tray and ceramic function this microwave offers. Issue #1 this microwave takes 3 times as long to heat things as our old one did. Issue#2 The Pizza reheat feature doesn't do anything different and the upper element makes this microwave very difficult to clean. Issue #3, the door sticks closed now and does not open when you push the button. I just called Samsung for service today and will add elements from the service call after it happens.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Door Latch broken after 2 months

    Posted
    nekai
    • My Best Buy® Member

    I had a GE microwave that finally died after over 10 years of use every day (multiple times per day). Bought this microwave on Feb 21, 2015 and loved it. Until this morning, that is. The door would not latch, rendering the unit useless. Multiple calls to Samsung--there is in home repair--but the first repair date is nearly two weeks away. In meantime, no microwave. Should have bought another GE, I think. My parrot loves the mirror on the front, though, and is always looking for that bird in the microwave, so all is not lost. Have had great chuckles watching him see his reflection in the mirror.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great features and power for the money

    Posted
    Radar77
    • Verified Purchaser
    • My Best Buy® Elite Plus Member

    We've bought this unit to replace our 27 year old Kenmore (Amana) microwave. What a difference! Smaller footprint but so much more room, power and features. Love the one-touch to heat/reheat beverages and popcorn (really, that's what most of us do with a microwave). Grill feature is nice for pizza and top-browning though not using it as much as we thought we would.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent microwave with a unique look

    Posted
    WhitePlastic
    • Verified Purchaser
    • My Best Buy® Member

    Overall this microwave has been a good performer. It offers plenty of cooking options even a "grilling" feature which is nice to have when you don't feel like doing much cooking. The size is good with plenty of room for full size plates, but it does take up a good bit of counter space so pay attention to the dimensions and make sure you have the space. The mirror style of the microwave is unique and stylish, but it does make it difficult to see the food inside if you like to be able to watch for food boiling over

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung has won me over again!

    Posted
    JaneM
    • Verified Purchaser

    This was better than I expected. It not only looks sharp but also provides the ability to grill inside. And large enough to accommodate everything I need. The only things I miss is being able to look inside when it's cooking. It has a black mirror-like front that is very sharp so with that, I have quickly gotten used to the difference. And instead of a button to add 1 minute to the cooking, it has a 30 second option instead. This microwave far exceeds my last one. If this ever breaks, I would absolutely get another one. I Love it.....

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice looking microwave

    Posted
    alfmetak
    • Verified Purchaser
    • My Best Buy® Member

    The reason we got this microwave was how nice and shinny it looks, but after a couple months we love the functions and the fact that is like a conventional oven too. So you can put some hot wings and instead of having some hot dry wings , you get like " just made " wings. And is easy to clean too.

    I would recommend this to a friend




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