Samsung - 22.5 Cu. Ft. Counter Depth 4-Door Flex French Door Fingerprint Resistant Refrigerator with Convertible Zone - Black Stainless Steel
User rating, 4.3 out of 5 stars with 953 reviews.
4.3(953 Reviews)- 108 Answered Questions
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Features
Magnetic Finish
Now you don’t have to choose between Samsung refrigeration innovation and showcasing your artwork and reminders.
28.1 cu. ft. large capacity
The three-way shelf gives you more options. Slide it in or flip it up to arrange different-sized items exactly the way you want.
Triple Cooling
Control humidity and temperature. With 2 compressors and 3 evaporators, this cooling system maintains the condition of each zone of the refrigerator, so food stays fresher longer.
Flex Zone™
The bottom-right door can be used as a fridge or freezer. Simply customize your temperature settings and use this versatile space the way you need it most.
Power Freeze and Power Cool
Freeze or chill food quickly. Firm up ice cream in the freezer or get drinks cold fast in the fridge with the push of a button.
High-efficiency LED lighting
Don’t worry about excess heat and glare. The gentle LED lighting brightens the interior of the fridge without wasting energy or space. Plus, a door alarm will alert you if the door is left open.
Ice Master
Use up to 8.6 lbs. of crushed or cubed ice per day. The ice maker sits in a small corner of the fridge, leaving plenty of room for all your groceries.
Filtered water and ice dispenser
Fill pitchers and glasses for a chilled, refreshing drink. The external water and ice dispenser has extra height for convenience, and works as a filter.
Water filter
The HAF-CIN/EX filter provides fresh, clean water for up to 6 months. Its convenient position makes it easy to change when the water filter life indicator alerts you.
What's Included
- 22.6 Cu. Ft. Counter-Depth 4-Door Flex French Door Refrigerator
- Owner's manual
- Water filter
Manuals & Guides
- Product Datasheet/Brochure (PDF)
- User Manual (PDF)
- Warranty Manual
Key Specs
- Voice Assistant Built-inNo
- Product Height71 7/8 inches
- Product Width35 3/4 inches
- Height To Top Of Refrigerator (Without Hinges)70 3/4 inches
- Height To Top Of Door Hinge71 7/8 inches
- Depth Without Handle28 7/8 inches
- Depth With Handle28 7/8 inches
- Total Capacity22.5 cubic feet
- Refrigerator StyleFrench Door
- Lighting TypeLED
- Ice MakerYes
- App CompatibleNo
- Color FinishBlack stainless steel
General
- Product Name22.5 Cu. Ft. Counter Depth 4-Door Flex French Door Fingerprint Resistant Refrigerator with Convertible Zone
- BrandSamsung
- Model NumberRF23J9011SG
- ColorBlack Stainless Steel
- Color CategoryBlack
- Color FinishBlack stainless steel
Compatibility
- Voice Assistant Built-inNo
- App CompatibleNo
Dimension
- Product Height71 7/8 inches
- Product Width35 3/4 inches
- Product Depth28 7/8 inches
- Height To Top Of Refrigerator (Without Hinges)70 3/4 inches
- Height To Top Of Door Hinge71 7/8 inches
- Standardized Width36 inches
- Counter DepthYes
- Depth Without Handle28 7/8 inches
- Depth With Handle28 7/8 inches
- Depth Without Door24 inches
- Depth With Door 90 Degrees Open42 1/4 inches
- Product Weight352.7 pounds
Capacity
- Total Capacity22.5 cubic feet
- Refrigerator Capacity13.6 cubic feet
- Freezer Capacity4.45 cubic feet
- Convertible Temperature Zone Capacity4.45 cubic feet
Features
- ConfigurationFreestanding
- Panel ReadyNo
- Refrigerator StyleFrench Door
- Fingerprint ResistantYes
- Convertible Temperature ZoneYes
- Convertible Temperature Zone Range-8 to 41°F
- Convertible Temperature Zone LocationBottom left
- Dual EvaporationYes
- Door-Open AlarmYes
- Sabbath ModeYes
- Temperature Control TypeTouchpad
- Defrost TypeAutomatic
- Hinge SettingFixed left, Fixed right
- Lighting TypeLED
Ice and Water
- Ice MakerYes
- Ice Maker Location(s)Refrigerator
- Daily Ice Production5 pounds
- Ice and Water DispenserIce and water
- Ice and Water Dispenser LocationExternal
- Dispensed Water TypeCold Water
Storage
- Number of External Doors/Drawers4
- Number_of_Refrigerator_Shelves4
- Refrigerator Shelf StyleAdjustable, Removable
- Quick Access DoorNo
- Dairy CenterYes
- Gallon Door StorageYes
- Humidity-Controlled CrisperYes
- Deli Meat DrawerNo
- Refrigerator Shelf MaterialSpill-proof glass,Tempered Glass
Freezer Info
- Freezer CompartmentYes
- Freezer LocationBottom
- Freezer Door TypeSwing Door
- Freezer Interior LightYes
- Quick FreezeYes
Filter Info
- Water FiltrationYes
- Water Filter Model NumberHAF-CIN
- Air FilterYes
Electrical Specification
- Estimated Annual Electricity Use679 kilowatt hours
- Estimated Annual Operating Cost81 United States dollars
Certifications Listings & Approvals
- ENERGY STAR CertifiedYes
- ADA CompliantNo
- Consortium for Energy Efficiency (CEE) RatingCEE Tier 1
Warranty
- Manufacturer's Warranty - Parts1 year; 5 years: sealed refrigeration system; 10 years: digital inverter compressor
- Manufacturer's Warranty - Labor1 year; 5 years: sealed refrigeration system and digital inverter compressor
Other
- UPC887276113340
Customer reviews
Rating 4.3 out of 5 stars with 953 reviews
(953 customer reviews)Rating by feature
- Quality3.6
Rating 3.6 out of 5 stars
- Value3.5
Rating 3.5 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
- Pros mentioned:Capacity, Design, FeaturesCons mentioned:Shelving
Rated 4 out of 5 stars
Looks Great and Boasts Extra Features
||Posted .This fridge is sharp looking. From day one I used the bottom right panel as an additional refrigerator instead of a freezer. It is very convenient. The counter depth size looks good in my kitchen but be warned, it’s limiting in cubic feet. The features such as cool select and the door alarm are good for our needs. Also I’ve used the power cool after the door has been opened for long stretches - groceries and cleaning. That’s a great feature. After only a month I had a spill that dripped in the glass shelving and had to call Samsung. One hour later on the phone learned one row of shelves could not come out. This is an issue for me, as I am used to constantly cleaning the fridge and shelves. Perhaps I’d have chosen another model had I known. I still think they can be removed but I don’t want to risk breaking the plastic clips. Will keep trying to call Samsung for help and maybe can get an answer. Overall a pretty product which fit nicely and in my space .lots of extras... that was a big reason to buy it. Also it’s taller than most so measure your space before buying.
This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
What a great deal!
||Posted .We saved over $1000 on this refrigerator! It was perfectly fine with a couple of minor dents that get covered with our usual fridge items, coupons, pictures, report cards etc. Works perfectly. The only difficulty came with myself doing the waterline installation, I inadvertently hooked it up to a hot water line due to the jury rigged plumbing in our 120 year old house. Ooops!
I would recommend this to a friendRated 4 out of 5 stars
respectable
||Posted . Owned for 1 month when reviewed.happy with the purchase, the assembly is Korean good plastic inside, it works quietly.
This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel
I would recommend this to a friendRated 1 out of 5 stars
Ice maker with known issues & no fix!
||Posted .Paid too much for this fridge! Only had it 6 months and the ice maker has frozen to a halt and not producing ice. Upon researching the matter, this issue has been known to Samsung for several years now with no fix! That’s unacceptable! Waiting for my first service visit and to be strung along like many other customers have been. Don’t buy it!!
This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Very nice
||Posted .Its size is nice, everything you need for a nice size I like it
I would recommend this to a friendRated 5 out of 5 stars
Black stainless steel finish with water
||Posted .Haven't installed this yet. It will sit in my garage until we remodel our kitchen. The features all are what we want.
I would recommend this to a friendRated 1 out of 5 stars
Samsung 4-door refrigerator
||Posted . Owned for 3 weeks when reviewed.I purchase from Best Buy less than 1 month and it stopped working #Samsung 4-door refrigerator counter depth ( i also pay for geek squad protection ) I need to wait for a 3 weeks to fix my refrigerator
This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142538454. We thank you for being a part of the Samsung family. ^Brad
Rated 1 out of 5 stars
Not what we expect.
||Posted . Owned for 1 month when reviewed.The main reason we bought this product was because it was "FINGERPRINT RESISTANT ", but this was not the case. My wife is very unhappy.
This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi 7442,
Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble cleaning the fingerprints on the refrigerator's surfaces. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
How to clean your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF23J9011SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144583424
Thank you for choosing Samsung. Have a great day.
-Trisha-
Q: QuestionDiffirence between model numbersDid model RF23J9011SR fixed all the problems consumers were compaling about e.g ice, leaking, jamming etc with Model: RF32FMQDBSR? I would like to buy it but those issues are keeping me away.
Asked by Anonymous.
- A:Answer This may have been the model from the previous year. Consumer Reports gave the model a not so stellar rating and Samsung went back and re-did the version for this year. It now has one of the best ratings that CR gives for this product.
Answered by TrustbutVerify
Q: QuestionAnti-Fingerprint?Does this refrigerator have the anti-fingerprint coating?
Asked by Anonymous.
- A:Answer If it has an anit-fingerprint coating as Mr. Samsung says, it has to be one of the worst. I have to constantly wipe my kids fingerprints off of it. That said, it is a very minor annoyance to me as I absolutely love almost everything else about it.
Answered by ChuckS
Q: QuestionWhat is the temperature range of the flex section?Please tell me the degrees in Fahrenheit. I want to be sure the flex area can be both a true freezer (below zero) and a true refrigerator, not just a hybrid. Thank you!
Asked by Anonymous.
- A:Answer The Flex Zone compartment in the RF23J9011SR can be set to Freeze (-8°F to 5°F); Soft Freeze (23°F); Chill (30°F); or Cool (41°F), for a full range of freezer and refrigerator settings. Thanks for your interest! - Ms. Samsung
Answered by Anonymous
Q: QuestionHow big are the ice cubes?My husband has asked that I get a model that doesn't have large or odd crescent shaped ice cubes. I have heard that some models actually have a way to change the size of the ice cubes. How big and what shape does this model make?
Asked by Anonymous.
- A:Answer The ice cubes are actually small, not large at all. They are, however, crescent, or half-moon shaped. You can turn on the crushed ice mode if you want to crush them. Noting will make them pop out looking like a star or turtle, though.
Answered by EatLocal
Q: Questionwhat are the dimensions-width,depth height
Asked by terry.
- A:Answer Hi Terry, The RF23J9011SR measures 35-3/4" wide by 70-3/4" high without the hinges and doors (71-7/8" with them) by 24-1/16" deep without the doors. The depth with the doors is 28-7/8". Thanks for your interest! Ms. Samsung
Answered by Anonymous
Q: Questionclearance and ventilation additional detailsThis question was answered like this "Thanks for the question. Samsung recommends leaving at least 3/8" at the top and sides and 1" behind the RF23J9011SR for air circulation and to ensure best performance and efficiency." I have a follow up. The clearance of 3/8" at the top is from the height including the door (71-7/8") or just the unit excluding the door (70-3/4")?
Asked by bharat.
- A:Answer Hi Bharat, There should be at least 3/8" clearance above the case of the RF23J9011SR (not including the door and hinges). Thanks for your continued interest, Ms. Samsung
Answered by Anonymous
Q: QuestionClearance for ventilationWhat is the minimum amount of space on the top and sides of the refrigerator? We have a refrigerator enclosure and it is a snug fit on the ref. Will it affect the performance of the ref?
Asked by Anonymous.
- A:Answer Thanks for the question. Samsung recommends leaving at least 3/8" at the top and sides and 1" behind the RF23J9011SR for air circulation and to ensure best performance and efficiency. - Ms. Samsung
Answered by Anonymous
Q: Questioncan the doors be removed for delivery of the door in door refrigerators?
Asked by Anonymous.
- A:Answer Thanks for the question. The doors on 4DoorFlex models (like this one with the Convertible Zone), as well as Samsung's Food Showcase and other types of Refrigerators can be removed for delivery through narrow spaces. - Ms. Samsung
Answered by Anonymous