
Samsung RS25J500DBC side-by-side refrigerator: Keep your foods fresh with this refrigerator, which uses 6 sensors to maintain consistent temperatures and offers 2 crisper drawers for fruits and vegetables. LED lighting helps you find what you're looking for.
A: 68.8 inches from floor to top of back of fridge.
Q: If the fridge is tight against a wall on the side, will the door still open?
A: Thanks for the question. Samsung recommends leaving at least 2" on the side of the RS25J500DSR that would be opening into a wall, and 3/8" minimum on the other side, for circulation, ease of movement and to allow the doors to swing open. If your space is exactly 35-3/4" wide, I would suggest considering an alternate, narrower model. Samsung doesn't have side by side refrigerators available in widths less than 35-3/4", but there are several French Door models available that would be more appropriate for your location. - Ms. Samsung
Q: After only a month, the Samsung fridge stops making ice.. Why?
A: Hi George, If by the "no-ice light" you mean the "Ice Off" icon is illuminated, then the ice maker is turned off which is likely the reason your RS25J500DSR stopped making ice. Simply press the Ice button for 3 seconds so the Ice Off light is no longer lit up. - Ms. Samsung
Q: less than 2 months later and my refrigerator is not cooling at all. Any advice?
A: I'm sorry to hear your RS25J500DSR isn't cooling. Please make sure it hasn't inadvertently been placed in Cooling Off mode, which would be indicated by the temperature indicator lights "moving" or scrolling. To activate/deactivate Cooling Off mode, press the Freezer, Ice Type and Fridge buttons simultaneously for 5 seconds (until a chime sounds). The compressor should turn on a start cooling shortly. If this doesn't resolve the issue, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to help. Thank you, Ms. Samsung
A: Hello Kayee. Here is a link with some trouble shooting steps to get your ice maker working again (https://bit.ly/2VeH82N). If the problem persists, please reach out to us via any of the following outlets and reference ticket number 1141851778. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). ^Lo
Q: I plugged in refrigerator model number or is 25J 500 But it is not cooling
A: Hello Moe! Here is a helpful link to a troubleshooting guide to support your concerns on the refrigerator not cooling (https://bit.ly/2RnecED). Thank you for choosing Samsung to be a part of your home! ^Lena
Q: how often do you need to change the water filter?
A: Hi Tybaby, it is suggested to change the filter every 6 months. ^Rosi
Q: Color of sides on the outside of refrigerator
A: Stainless steel, easy to clean! No more scrubbing handles! Easy to wipe clean!