
Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.
Q: Is the 4.5 cu / 8-Cycle large enough to wash bed blankets and conferters?
A: Yes, absolutely! We just bought this washer (and matching dryer) recently, but our last washer was also a 4.5 cu ft and I am easily able to wash our CA King and Queen sized comforters. I can also wash our bed blanket and sheets in 1 load.
Q: Is the power cord included?
A: Yes
Q: Do I have to leave the door open to avoid mold and mildew? Does the washer get smelly?
A: The installation team did recommend keeping the door cracked open at a minimum. Said they are getting better with getting the water out, but better to be safe than sorry. We have had this unit for a bit over a month and no smell and does a great job!
A: Hey Futuros7! Yes, there are steps you can take when there is water in the detergent drawer. This link (https://bit.ly/2O5wKZ0) has the information you need. ^Jecca
A: Yes, but you need to buy another stacking tool. Also the panel of the dryer is kind of really high (I am 5'5'' and I can reach it, but some of the words on the panel hard to read). But if you are tall enough to reach or read it then not a problem
Q: Can this washer be used with a dryer stacked on top of it?
A: We appreciate the question, PatuxentLady! The matching dryer for this washer can be stacked on top with the compatible stacking kit. You can find more information about these products here: https://bit.ly/2uqfDqe. ^Jecca
Q: Is installation and haul away old included?
A: Installation is included. Haul away is $19.99. You will also need to buy a hose pack at $29.99, even if you think the hoses you already have are adequate. The price is fair.
A: Yes there is a pause button that allows you to pause the load, ad an item, and then restart to resume the wash.