We purchased and had this washer delivered and installed along with its pedestal this past Summer (2016) to replace our old Kenmore Elite (top-loading washer and dryer) units; and, I waited to post a review to make sure that we experienced their features and operation enough to post a useful review.
All-in-all, we could not have imagined a better purchase after a month of on-and-off research of online reviews and customer feedback of its specifications and features. It was a close call between these matching units and their comparable LG units in this price range. We targeted the models a next level up from the base “economy” units; but, not the highest-end versions. These units have all of the practical options that you would get in the base models, plus some enhanced features found in the higher-end models. We’d say that these units are more than just a good compromise on some added features. There are so many types of wash/dry cycles, AND you have the “luxury” options of prewash, steam, etc. that the higher models have. Plus, you’re able to customize any combination of wash settings to your preference (steam, prewash, temperature, extra rinse, extra spin, economy mode, duration of cycle, yada yada yada & etc etc etc). The capacity is generous and you can do all of your bedding items together instead of MAYBE one at a time like in the top-loaders. I’d imagine that the stainless steel drums for BOTH the washer, as well as, the dryer, (not only the washer) will probably last a very long time (even beyond porcelain) compared to coated/powder/painted steel.
The ability to pause the wash cycle and add a garment midway in the wash rather than waiting until the end is awesomely convenient. I can’t imagine having to wait as we’ve always had top-loaders in the past that by design have this feature. Dax and Kristen weren’t kidding about the convenience on those SamSung commercials for these types of units, haha!
The economy of using less electricity and water is environmentally friendly and the technology still gets our toughest wine, grass and mud stains out completely (well, we wash these stains right away and prewash separately as needed … albeit, we’ve never brave enough to have tried just “going for it” and putting that untreated or old stain directly into the wash.
The dryer has the ability of simply undoing the bolts and catch and rotating them around the drum opening 180 degrees to open in the other direction. This came in very handy as our laundry room is relatively narrow so the direction of door opening is critical to our maneuverability within the room and quick transfers of the wash from the laundry to the dryer. This probably is a common feature to front-loading dryers; but, a good one to mention! We also had the SamSung side vent kit installed so the exhaust can neatly be discharged out the side and allow for the units to be pushed essentially flush back against the wall. This is an absolute must if your laundry room is narrow. Cost of the kit isn’t overly bad: about $50 or so, plus shipping if needed.
The controls are attractive and very easy to use and read. Lights clearly indicate the settings. Operation of both the washer and dryer are very quiet and many times we need to go into the laundry room to ensure that we indeed had turned them on!
We added the Bluetooth adapter (which is a bit too pricey we feel directly from the SamSung website) to each unit; but, it’s a simple plug-in to a small plastic-covered compartment, and after downloading the smartphone app, can monitor and even control our washes while away at the office! Neat-o! Now, we just need a remotely-controlled robot to conveniently add more dirty laundry to the washer or transfer completed washes to the dryer, haha!
Yes, I’ve seen some reviews that the musical jingle at the end of the loads could be irritating. But hey, you’re able to turn them off or set them to that old-school BUZZZZZZZ!!! if you prefer, so really it’s not a big deal or even an issue at all! Just an added option to make the finish-cycle notification a bit more palatable or pleasant.
The only perhaps drawback when compared to the LG models is its footprint and depth. For the same capacity, these SamSung units are a few inches deeper, which makes a noticeable difference in our narrow room. The side vent kit negated out this concern; however, of course its purchase and installation by a professional technician needs to be considered, as applicable.
Lastly, if aesthetics is important to you, and the color would adhere to your laundry room setting, I recommend opting for the black stainless finish if you don’t mind spending $50-$100 per unit more for this appearance. We’re completely happy with the white finish; however, smudges, temporary stains and scratches/dings are relatively evident on the white units. I’d imagine that they’d be much less noticeable on the black stainless finish; but, we opted to save some money on the pair (plus their pedestals sold separately) and truly focus on the performance and operation of the units, which of course are independent of the finish. As a final note, we couldn’t be more relieved to have decided to purchase the pedestals and have them delivered and installed along with the units instead of later adding them in and having to disconnect all the piping and ductwork, then reinstalling everything (spray Windex on the tile/vinyl or concrete flooring to make sliding of the units easier and height adjustment of the screw footings at the 4 corners). The added height really saves you a lot of bending over too far and being able to place a laundry basket right below the doors and simply scoop out the laundry rather than picking everything up and lifting them into the basket or directly into the dryer is a godsend. Plus, the pedestals are just the right height to not make the overall finished units too high to make viewing and operation of the control panel a challenge if you’re average height (of course, apparently not a big deal if you’re over 6’ tall, haha!).
Don’t hesitate on acquiring these units if the price is right (time the sales well, primarily holding out to about the Independence Day Weekend if possible, as this appears to the best time of the year to get washers and dryers due to all of the competitive pricing that develops by other big box stores (Home Depot, Lowe’s, etc.), as well as, even the smaller local outfits. Plus, you get the “backing” of probably better service and warranty coverages by the larger stores and the peace of mind should the smaller local store unfortunately (God forbid) go out of business at some point after your purchase.
If you spent the time to read this entire lengthy review, kudos to you! We are quite passionate and happy with our purchase; and, I truly hope that you found my review of them at least a bit helpful! :)