Samsung - Galaxy S21 5G 128GB - Phantom Violet (Verizon)

This was an upgrade from my S7 and yes that S7 lasted me 4+ years! And yes, my old phone still works, but the camera, for some weird reason, stopped working so I decided to purchase a new phone. I do like Samsung phones, never had a problem with them, their cameras are superb. The S21 so far, has been easy to use, slightly longer screen but not bulky. It's a great phone. Because i upgraded from an older phone, i had to separately buy charging cords which are completely different from my old S7. I highly recommend the S21 5G, it's a nice, efficient phone.

This was an upgrade from my Galaxy S9. I was hesitant to do the upgrade because the S9 had good specs, like more pixels per inch than the S21 and a Gorilla Glass back versus plastic on the S21. But having made the switch it's a real improvement all around. When using a case the back material is irrelevant, and regardless what the tech specs say on paper the S21 display overalljust seems better. One feature I used a lot on the S9 was the rear fingerprint sensor. The on-screen sensor on the S21 is better though. The phone looks better in person than in photos, it's not as quirky looking as I thought it might with the 3 lenses on back.

This turned out to be a huge update from my old friend, Galaxy S8. They have the same features but the S21 has a lot more. Now I spend a lot of time trying to figure it out. I was surprised that it didn't come with a complete charger but I can use my old charger with it and also our wireless charger.I realize I can learn about this phone on YouTube but I learn better with a good face to face teacher and hands on.

The wifi service in the store was v-e-r-y-s-l-o-w, taking 6 hours to transfer data from my old phone to the new one! When I got home, I realized the new phone, Samsung Gaxaxy S21, has more updates than I was was informed about, so now I must have Geek Squad work with me to understand how to use the features.

I purchased this phone to replace 3 year old LG v30 that was starting to act weird, was losing battery life, and had dated cameras. That said, really the two thing better about this phone is its cameras and faster processor. The battery life only a little better despite its larger battery pack. I used to go 2 solid days on a charge on my V30 with normal use. I find myself leaving power saver on most of the time and with light use could make two days. Pretty disappointing when the v30 would go 4 or more days with light use when new. Then there's the software. So much Samsung bloatware, much of which can't be disabled or easily removed. Going through the apps and looking at battery usage, it appears these are eating about 20% of my charge for apps I don't use, nor want. If it wasn't for the incredible trade in value that I received for my old phone (which I had to spend a few hours on the phone with Verizon to actually get applied), I would have returned this phone.

Nice new phone. Transfer of data took longer than I expected, but once it was completed, everything else has been smooth. The team at Best Buy was very patient and helpful. It is not the top of the line, but has enough bells and whistles for me.

I love my new phone so far. It works great. HOWEVER, I didn't like that it didn't come with a charger cord. I had upgraded from a samsung galaxy s7 and they had changed the charger type on the newer version. I had to run to the store for a wall charger cord before I could even start activating the new phone. THEN i realized I also need another cord to charge in my car...ok, got the new charger cords, thought all was well and realized when my bluetooth wireless headphones battery needed charged the samsung didn't put a headphone jack in the phone??? I had to order an adapter. MAYBE now I am done buying accessories for this I didn't realize i would need...Didn't like that, but I love my new phone otherwise.

I love my new phone, but better than that, was the service from Best Buy! The store employees were very attentive and the tech was awesome that set up our phones. We upgraded from Samsung S8 to the 21 5G. We've been Samsung users for many years and still highly satisfied.