Shark - Robot Vacuum & Mop PowerDetect NeverTouch, Combo, Self-Emptying & Self-Refilling, 60-Day Debris Capacity with Pad Dry - Gaia Grey

Shark PowerDetect, NeverTouch, Self-Empty, Self-Refill, Robot Vacuum and Mop. Bagless, 60-Day Debris Capacity. Auto mop pad self-drying. This vacuum and its base station is pretty quiet compare to others. I think its performance is also comparable to others in the same price range. The vacuum does not come with the user manual or guide, it wants you to scan a QR code to go to its web page for the guide, FAQ and videos. For me the video is preferred compare to reading the user guide/manual. Setting up is very easy, followed the quick start cardboard, install the app and the app will guide you with easy step by step instructions. The vacuum is able to map my house accurately. First run, it needs to map the house and after you agreed to it, it is strange that it took some time thinking before starting the task. I thought it crash or hang and so I did a power reboot but it behaves the same after reboot. Maybe it just needs some time to charge the battery. When doing vacuum task, it drops the mop pad on the base station, it only picks up the mop pad when doing mopping. The vacuum is able to avoid obstacle such as cable or power cord but does not seem to see white color cable/wires/cords. I did not test pet poop, hopefully it works on that too. It is also able to detect carpet and avoid mopping carpet but sometime the mop pad does touch the edge of the carpet. When moving over threshold and carpet, I did see it lift the pad up. When something caught under the vacuum, it will also lift the back side up. I like it that it extends the mop pad outward to the side to mop edge of my floor. There is no gray water tank, only clean water tank. So, when mopping, it just deposit water on the floor and let nature dries it. It does auto dry the mop pad but does not clean it, it will need a human to manually clean the pad. It is bagless on both vacuum robot and the base station. This saves money, no need to buy bags. When mopping, it sometime stuck in a loop, repeatedly mopping the same location over and over again. Seems like it saw hidden tough dirt or stain and repeatedly mopping it to try to get the stain out. It should quit after a set number of passes, hopefully a firmware update can fix it. If the hard floor has different color pattern, I think it will also confuse the robot. I saw it backs away from a darker color wood strip. It is not perfect but overall, I am still happy with this robot.

Robot vacuums have been around for a little while now and for the most part they just weren’t worth having, they never cleaned fully or would miss edges and lets not get started on how bad the mopping was. This has changed with the Shark PowerDetect 2 in 1 with never touch as it seems check all of the boxes needed for a robot vacuum. The installation of the Shark is very simple and straight forward, there are only a few pieces that you need to “install”, and the instruction pamphlet walks you through it. Once installation is done the Shark will do a scanning of your house to create a map of the property. App: The App for the Shark is laid out perfectly, you can see and edit just about anything. The mapping done by the Shark is excellent, this is so much more convenient than having to upload your homes blueprint. Shark allows you adjust the mapping to combine and split the rooms created by the home mapping which is great to help differentiate areas of cleaning. It was also very easy to add no go zone on the maps and adjust the sizing as needed. The app also allows you set time schedule for cleaning/mopping and customize which rooms you want cleaned. The App also updates its maps when you add/remove carpets by itself which was a nice touch. This added with the fact that you can do spot cleaning is great and makes the Shark one of the first good robot vacuums I have come across. Cleaning: The Shark PowerDetect 2-in1 is one of the best robot vacuums for several reasons and one of them being how well it does with cleaning of corners. The brush does a great job getting stuff out of corners, there is also an air function which blows air into corners to get dust out for vacuuming. The Shark mopping also does a decent job with corners as the pad sticks out to reach hard to get areas about 50 percent of the time. Speaking of the mopping pad, the way it differs from other robot vacuums is that it scrubs side to side to remove stains. It does a decent job with removing stains however it does not get tough dried on stains, I did notice that the vacuum will make multiple passes to clean an area, but it doesn’t get the stains that are dried on. Auto functions: The shark loaded with smart features which work extremely well for the most part. The Shark is excellent at sensing carpets and hard floors, this is perfect, so the mop does not wet the carpet. The Shark has a built hydraulics function where the wheels raise the mopping pad to make sure the Shark does not get your carpets wet or get stuck on thick rugs. The dirt sensing functions works well and when it senses an area that will require more time it will automatically slow down to get it as clean as possible. The built in Lidar system is wonderful, this helps the vacuum map your house and avoid items in its path. The Lidar system helps the vacuum avoid small objects like wires and detects bigger items such as toy/furniture. The self-cleaning system for the Sharp is great, all the dust goes into the side tray (which can hold up to 60 days of trash depending on how dirty your floors get). The automatic water/solution refill works perfectly and if the Shark runs out in the middle of a job it will refill it and go back to where it left off. There is also a mop-pad drying function, this does take quite a while though. Now if your worried about the trash that’s collected don’t worry as there is a odor neutralizer cartridge which makes sure there are no unsettling smells. The Bad: While the Shark PowerDetect 2-in-1 is a huge step up from prior vacuums it does have some quirks that need to be addressed which I feel can be done with a software update. I noticed that the avoidance system wasn’t as good with the lights off, I’m hoping this can be fixed with a software update. As mentioned earlier, the mopping pad handling the corners is a hit and miss. The last thing I wasn’t a fan of is that while the mopping pads are antimicrobial so you don’t have to worry about germs going everywhere they will need to be changed after 10 uses, the great thing is shark provides a few extras so you can get away without washing the mopping pads for a month. The Shark 2-in1 is one of the first robot vacuums that clean’s well enough so you won’t have to. The app is great and user friendly for anyone. I am happy Shark chose to use lidar system detection in comparison to camera is great as its great at detections and I’m not worried about a camera on my vacuum. Overall this is a great product with very few hiccups.

Verdict: This Shark Robot Vacuum and Mop works quite well, with mostly “never touch” convenience. It maps, navigates, vacuums, and mops effectively and on schedule. The large water reservoir and dustbin mean that you don’t have to tend to it often, but… it does not wash the mop pad in this version of the bot; I would recommend spending just a bit more money to get the pro version (washes the mop pad after each use). We are very happy with this robot; the finished basement has never looked so clean and smelled so nice, every time we walk down! Physical setup. The box was smaller than expected for an auto-empty vacuum. Unpacking was quick… less than 5 minutes. Setup was even quicker: pick a spot for the base station, remove the stickers, connect the mopping base, roll the robot into the base station, fill up the water tank for mopping and use the QR code to setup on your smartphone. Getting started. Setup was not very smooth for me unfortunately. I was able to add the robot to my Shark app and map the area. So far so good. I then tasked the robot to vacuum and mop, but it only rolled out and sat there until all the lights were red. Using the troubleshooting steps, I held the home button for a few seconds to reset the robot and tried again… same thing… three times! So at that point I quit for the day and decided to try again the next day… Same thing the next day on first try. Finally, I tried to just task the robot to vacuum, it dropped the mopping pad and went to work. That worked really well. After the full vacuum, I again tried to task the vacuum to vacuum and mop, and it finally worked! It now vacuums and mops three times a week, without a problem. I am really not sure why I was unsuccessful in all my initial attempts to vacuum and mop. PRO TIP: if you are not able to vacuum and mop after initial setup, try to task the robot to just vacuum. I think that this forces the robot to release the mop pad and then reattach it later, probably the right way, in case you don’t install it properly the first time. The App. The Shark app is fairly helpful. You can use it to edit your map, schedule cleaning, check on cleaning history, spot clean (this is really nice), access support features, and shop for supplies. You can see the robot move in real-time on the app, which is helpful for spot cleaning. Unfortunately, the app doesn’t show completed trajectory lines. Robot Performance. It performs well and I don’t have to worry about it. I think that this says everything about it. I plan to check the dustbin and water level once a month, and I hope that the robot lets me know when it has an issue or when maintenance is required. Navigation. The robot navigates quite well. It doesn’t bump into furniture or walls, and cleans carefully around small objects, such as the narrow leg of a coffee table. It always gets back to the base station. Coverage across the space seems good. And to my surprise, it can clean in the dark! I suppose the technology used doesn’t require light. Things I love: - Nice all-in-one package that vacuums and mops well - App is decent, but could do more - Navigation is excellent, even in the dark (I think… I wasn’t there to see it, but the app says the cleaning was done and the floors look good) - The base station removes the debris from the robot, awesome! - Good battery life… I can vacuum and mop the whole space in one charge - Fairly compact package… it fits under my coffee table (see picture) - It makes voice announcements (helpful if you are around to hear it) - Quiet operation, it’s not a nuisance - The base station dries the mop pads after each use - It can raise itself to get over obstacles!! Never seen that before Things I don’t love: - Ordering supplies is not very convenient. I have to put the model number of my device… why? The app knows what Shark device I have! For me to order from the app, it has to be more convenient than using a large online platform - I wish the app showed completed travel trajectory lines so I could see where the robot has been, and assess the efficiency of cleaning routes and overall cleaning effectiveness - I think that a robot that mops should always auto-clean the pads. Maybe the base model vs pro model should differentiate in another way than the auto-wash feature, for example, the pro could have an attached stick vacuum. In the end, I think that people who buy “never touch” robot vacuums don’t want to have to remember to remove the pad to wash it. I recommend only selling robots that self-clean the pads to avoid suboptimal mopping after a few months - I would like to be able to choose what notifications I receive. Frankly, I don’t need to know that the robot started cleaning. On the other hand, I am interested to know that cleaning was completed, if there was an issue with the session, if the water needs to be refilled, or if maintenance is required. Everyone will care about different information, so best to make this customizable - Not the smoothest setup experience for me, but it works perfectly now, so it’s ok - The edge brush could have one or two more spokes… not sure why it has only a single spoke. Adding one more spoke to the rotating brush would increase brush coverage without any tradeoffs. Overall, the Shark Robot Vacuum and Mop NeverTouch offers a nice package that mostly delivers on the convenience it advertises. While I recommend spending just a bit more money to get the Pro version so that you get auto-wash of the mop pads, this unit will vacuum and mop your space well and satisfy the vast majority of buyers. It’s not cheap by any means, but time saved and the convenience factor means that the value is there. I give it 5 stars (can’t take points away because I didn’t get the “pro” version, that’s my fault). I recommend this robot.