Simple Mobile - Keep Your Own Phone SIM Card Kit

If I could give it a zero-star review, I would. I decided to go with this service after I used Simple Mobile's own website to check for both compatibility with my phone and eligibility with my number. Both checked out great there, but when I actually began the process to switch (which included purchasing both the plan and the BYOP SIM kit), it never allowed me to actually use the service, even after waiting a day when activation was supposed to be fully completed. I tried asking for a refund upon contacting Simple Mobile to troubleshoot my issue and there was nothing they could do to help, but they had a clause that there are no refunds on purchased plans and SIM Kits (otherwise I would sue the pants off of them). I even tried to return it in-store at the local Best Buy, but they couldn't even give me a refund! Again, I cannot stress this enough: STAY AWAY FROM SIMPLE MOBILE!! AT ALL COSTS (they're a cut-rate phone company offering cut-rate unlimited plans for a reason)!! OTHERWISE, YOU WILL BE SORRY!!

I purchased two, one for me and one for my husband. I got a new number which was fine, set up my phone and it was working fine. My husband wanted to keep his number so I chatted with customer service explaining the situation. Without reading my message, the person cancelled my phone and put my husbands phone with my new number. I said that's not what I wanted and he said sorry they would have to send us two new SIM cards because he then invalidated both. I called customer service and nobody apologized, they talked down to me the entire time, and apparently every representative is a supervisor because if you ask for one they just tell you they are already a supervisor. I talked to four different people and no one would fix THEIR mistake or even try to help me. I've worked in customer service for years, so I really try to be kind and respectful when talking to reps, but this company is terrible. We will just stick with T-Mobile. I cannot stress this enough, go with a different company.

I've purchased this sim kit with $50 prepaid cad together with an unlocked phone. I asked a sales person to help me activate my new phone. She said just insert a sim, and follow instructions to activate. She said it's very easy. Yes it was easy to insert it. I tried to activate the phone as instructed. Could not. Called customer service, they tried to activate over the phone. They could not activate it. They said they will fix the problem within 24~48 hours. It's been 2 weeks past. They couldn't activate my phone. SO I went to AT&T today. AT&T activated my phone in less than 10 minutes. YES, less than 10 minutes with no activation free or their sim chip. Thanks AT&T. I hope Best Buy returns money back for Simple Mobile's SIM kit and $50 prepaid card. .

I needed an adapter for a SIM card I had, it was a nano size SIM card from Verizon but the phone I bought needed a micro size SIM. I got the idea to purchase this pack and see if it came with these adapters or not. Best Buy carries a micro-nano adapter but it cost $10 and has to be ordered. I picked this up for $1 and it had adapters for nano, micro and regular. Salesman at cell phone desk wasn't much help, he said they didn't keep any adapters in the store and when I suggested buying this $1 kit for the adapter he said, "If you open it, you can't bring it back". I thanked him and reminded him it was a dollar, I wasn't bringing it back! But the main thing to take away is that it worked great as a cheap SIM card adapter.

One star is a little generous actually. When I purchased this plan, there weren't any reviews on it yet. I just had to go by what was said and trust it. At the time I was on a tight budget and thought that I would give it a shot. I purchased the SIM card kit and a monthly plan along with a perfectly good (new) unlocked phone. The SIM kit says it is compatible with just about any unlocked phone. I tried it with 3 different phones. None of them worked, even though the boxes and various websites stated that they would work together perfectly. After hours, even days (I got tired and hanged up and tried again the next day), of dealing with customer service, I got no where. Best Buy was very concerned and willing to help, but at a certain point they told me that they couldn't think of anything else to do and referred me to Simple Mobile's 1-800 number. They were not friendly by any means. Needless to say, I am now with Straight Talk.

The amount of data offered is pretty much the selling point of every prepaid service today. I bought this only because compared to others it was one dollar instead of 9 that competitors are asking you to pay which i thinknis ridiculous. You should be giving these sim cards away to get my business. But as far as this goes then they made a smart move and got me.to overlook.the rest so when.i was.sitting home one day in.need of a new number and service i had obe of these laying around and used it. And there you go they still got me even though im with a different company on my main line. But its t.mobile. its good service if your areabis covered and competitive data amounts to give them a thought. All that coupled with a one dollar sim card and they are at the top of my list of prepaid providers. Its good id recommend this for people to check out.

Had Virgin Mobile, switched to Boost (both use Sprint) cause it was cheaper, switched to Cricket cause I was tired of bad service at my work area, but switched to Simple Mobile cause then i had no service at home. What a journey! T-Mobile coverage is the only network that I can consistently get strong signals at work and home. This will vary depending on your own area. Works great on my unlocked LG G5. . I tried to transfer my number through the website but after 2 days it still wasn't working. Using their website chat service I was able to have that all fixed in a few minutes thanks to their tech guy. Seems a better deal than Metro PCS and T-Mobiles own pre paid plan.

If you have an unlocked GSM phone or T-mobile phone, then this is the kit for you to get your phone on their network. They use T-mobile towers, so check the coverage maps for them. For the phone that you bring over, I would check to see if it has Band 12. Band 12 is somewhat new and older phones may not have it, especially ones that were originally for AT&T. This band is important in some areas since, it has better penetration inside buildings. Otherwise you might have to go outside to use your phone!