Tile - Tile Mate Item Tracker - White

Track your phone and keys and never lose them again with this Tile Mate tracker. Using Bluetooth compatibility, this small tile connects to your phone so you'll never lose it again. Slip this Tile Mate tracker on your key ring and call it from your phone to end the search for your keys.
$19.99
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Tile - Tile Mate Item Tracker - White - Angle
Tile - Tile Mate Item Tracker - White
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Overview

What's Included


  • Tile Mate Item Tracker
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
93% of customers would recommend this product to a friend (2275 out of 2455)

Features


Compact and lightweight design with convenient hole

Ensures the comfortable keep in your wallet or attached to your keychain, luggage, backpack, pet collar, etc.

Phone finder

Makes your cell phone ring to locate it even when it is left on silent mode.

Item tracking options

Allow you to locate item by sound when it’s close enough but out of sight or by using app to see its last known location on a map.

Bluetooth low energy technology

Links the tracker to your mobile device without significantly reducing its battery life.

Non-replaceable battery

Offers usage for about 12 months without maintenance.

Four preset ringtones

For customizing sound.

ReTile program

Helps to change your old Tile for a new one.


Customer rating

4.5
93%
would recommend to a friend

Pros

Cons

  • Rating: 3 out of 5 stars

    Functional but not as effective as I'd hoped

    Posted
    Westie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Tile doesn't have great range. If you're not near by, i.e., in the house, you're going to have a time locating. Alert needs to be louder and it won't be if your're not close. It's not loud enough to hear in a busy place. If your Tile is in a suit case, large bag, or briefcase & there's objects around it, you won't hear it unless you're right on top of it. The press to find phone feature works well because your phone's volume is greater than the Tile can generate on its own. You can activate search functions from your phone and 'track' it's location but again, you have to be able to hear Tile to find it, despite the last location message and the green tracking scope. While you can stick it onto an object, even the slim version isn't micro slim & is a larger square than the standard Tile. Can't work on a TV remote or something like that. If you can attach it to a key ring, zipper pull or an area that's not muffled, this should work well enough but don't make it your sole wall of defense in case of theft. You can easily spot it if attached by the ring and remove it if you've stolen it and hear it beeping. Keep using those luggage tags & put your name inside your tablet cases. One more big thing is it lasts for about 1 year. The manufacturer literally deactivates it from the date you active it. They give you an option to buy new one at cost but that's still another purchase. I've bought more than one of these and they're functional but there's a need for improvement if you're expected to rely on this to find misplaced objects that aren't right under your nose. The idea is great and it's very likeable but I wanted to love it and there's just too much missing for this to be a great device.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Meets my needs

    Posted
    MarkTwain
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The main reason I purchase this product is to be able to locate it within my home. I’ve read all reviews and saw how sketchy the geolocation can be via close proximity Tile users finding method. I test it around locations where there were over 1000+ Tile users and it took a days delay for Tile to even notify me. However, if you’re like me. You have kids. They tend to put certain things in random places, then this is perfect. So long as you’re within the radius and you can hear it, I use it as locator for keys or AirPod or whatever else gets lost that’s important. I’m not banking on it being able to locate my keys if I lose it somewhere like another city but with a little luck it’s bettwr than nothing. It’s all about faith at that point. Another thing to think about is replacement. I feel like sale prices are way, way better than the replacement price. On sale for a 4 pack, it’s about $10 a pop. I believe replacements (reTile) are about $15 for this particular model, higher in others. You get a message about 11 months after you initialize it with your app to “reTile”. They send you the new one and you recycle the old one regardless of whether there’s still battery or not because they cannot guarantee over a year even if it lasts 1.5 years, that’s the users discretion. They only guarantee up to 365 days. Other than that, great product if you temper your expectations.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not up to the job

    Posted
    rleedy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you are used to the ease and success of Apple's Find My iPhone App, you will be seriously disappointed here as Tile will only locate items within 100 feet - basically, the range of your Bluetooth on your phone. So, if you loose a Tile-protected item in an unknown location, say in a city, you are out of luck unless you happen upon it - within 100 feet. Another problem is the signal sound: if your Tile is in a laptop case or backpack, you are lucky to hear it unless you are right on top of it. There are also two very annoying features of Tile: 1) The battery is not very good and will die out in less than a year. How do you fix this? Buy another Tile! 2) There is a Find My Keys feature and if you are like me and you carry your keys in your front pocket, this feature seems to go off very easily and frequently. Then it is difficult turning it off while you listen to the annoying little jingle - you usually have to go to the Tile App on your phone to turn it off. I purchased my first Tile when they came out years ago. I have bought several more as the batteries die but recently, I have become so frustrated with the product that I haven't activated some of the replacement Tiles. Summary: Poor range, poor battery life, annoying find my keys feature.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Product, Just So Much Room For Improvement

    Posted
    STOKANATOR
    • My Best Buy® MemberMember

    When this product became readily available (they were difficult to get at first) I bought 3 of them, 2 of them got a lot of use, the 3rd one set in a drawer at my house. Which entails my first issue. Like clock work both my heavily used tiles both showed warnings on the same day they were at the end of their life cycle and would soon need to be replaced. I've grown to depend on the one I have on my key ring so I immediately replaced it with the one that's been sitting in my drawer. To my surprise the app informed me it was also at the end of it's life cycle and would need to be replaced soon despite not being used. If there was a slight battery drain sitting in my drawer I can understand that but when I first got this product I showed it off to everyone I knew by demoing it for people, and I have a young child who loves playing with daddy's keys so every morning instead of wasting my time looking I would just use the app. How these two Tiles that came out of the same box at the same time and ended up with the exact battery life is beyond me and my guess is it's in some serious need of software updates.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Never thought I'd have to use this, till I did.

    Posted
    Manonthem00n
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It was a normal day and I walked into best buy just to look around, i love tech. I wasnt going to leave empty handed, so as my friend was in the checkout line i saw this near the isle. I was like why not. The form factor is small, small enough to put in my wallet and not make it uncomfortable. Setting it up is really easy. The device uses blutooth and GPS, so if you never have these settings turned on your phone this may bother you. However if you dont know how your night is going to be, turn them on and you'll have some relief. The tracker itself when double pressed can also find your phone if you've misplaced that. if the form factor would to get any smaller i will most likely get some more.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice idea, good implementation, a few nits

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great implementation of a useful idea. A few things that could be improved or are still developing, however. The primary one is that the retile replacement is more expensive than it should be--the sale price got very close to the retile cost this December. I do like that they have the arrangement with Best Buy to allow retiling in person. I also am not sure the community finding option has developed enough to be reliable, although it is a good backup arrangement. I tried an experiment leaving a tile in a popular location deliberately for most of a day. It wasn't reported as found despite there being some 2000 Tile users in the vicinity. This situation should improve, though. The third concern is the amount of battery that the Tile app uses on iOS. It's noticeable if the app is allowed to run in background using location services. All in all, though, the plusses outweigh the negatives for me, but this is why I'm rating it 4 rather than 5.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Already useful but unsure about community

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So a few days ago, I used the Tile app not to find a lost item but to verify an item wasn't lost! I left my wallet at home, and was able to verify it was there rather than lost somewhere in between! Handy. I'm not so sure, however, that the community tracking will end up being of much use--time will tell. The app indicates there are around 2,000 users in the local area, but I have not yet had any ties "discovered" when I deliberately left them in high traffic areas. Overall, though, I like these a lot and the multi-packs represent a good discount. The primary negative for me at present is that the current retile cost doesn't reflect a savings versus sale prices. It also would be able to (maybe temporarily) disable the cell phone finding option for those situations where you really do need a silent phone--I accidentally set mine off with a tile in my pocket (fortunately not in a location where it mattered).

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Garbage

    Posted
    Matt

    The tile works great while it's working which isn't for long. The first one I bought worked for about 6 months and stopped functioning completely. To their credit, when I contacted their support, they sent me a replacement very quickly. That replacement stopped working in about 6 months and I again called support. This time they said they would send a replacement and failed to do so. Figuring that maybe the basic tile was too delicate to travel in my pocket with 2 vehicle keys and 2 house keys, I purchased a new Tile Sport which I have been using for about 4 months and... you guessed it -- it has stopped making a sound, although it will ring my phone when I double press it. Save your money. It's easily three times the price it should be for the length of time it lasts.

    No, I would not recommend this to a friend



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