About this item
A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.
We will troubleshoot/repair any operating system related issues, remove all viruses and spyware, install or repair one protection software application (cost of software not included) and perform a computer tune-up on the machine.
Finally, the Agent will test the machine for proper functionality.
*This is a remote service, performed by a Geek Squad Agent over the Internet.
Key Specs
Service LocationRemote
General
Product NameVirus Removal & Operating System RepairBrandGeek Squad®
Other
UPC400036525018
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Q: QuestionCan the Geek Squad agent install security software on my device?(1 answer)
A: AnswerYes, the agent can install or repair one security software application, although the cost of the software is not included.This question and answer was generated by AI based on customer and product data.Q: QuestionDoes the service include the cost of any security software?(1 answer)
A: AnswerNo, the cost of the security software is not included in the service.This question and answer was generated by AI based on customer and product data.Q: QuestionWhere is this service located?(1 answer)
A: AnswerThis is a remote service.This question and answer was generated by AI based on customer and product data.Q: QuestionHow is this service performed?(1 answer)
A: AnswerA Geek Squad Agent will help you remotely to repair your device.This question and answer was generated by AI based on customer and product data.Q: QuestionWhat does the Virus Removal & Operating System Repair service include?(1 answer)
A: AnswerThis service includes troubleshooting and repair of operating system issues, removal of viruses and spyware, installation or repair of one security software application (cost of software not included), and a computer tune-up.This question and answer was generated by AI based on customer and product data.Q: QuestionWill the Geek Squad agent perform a tune-up on my device?(1 answer)
A: AnswerYes, the service includes an OS Tune Up to improve your computer's performance.This question and answer was generated by AI based on customer and product data.- A: AnswerHi Richard. Thanks for your great question! We do have some options for you! You can get help on a service by service basis but to save you some money, we'd recommend Total Tech Support which will give you free support in the store and through remote service, as well as heavily discounted in home appointments. If you'd like to know more, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can best help you!
Answered by GeekSquadSupport
Review Summary
Rating 3.3 out of 5 stars with 26 reviews
3.3Customers are saying
Customers enjoy the polite and friendly nature of the associates.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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