WD - My Cloud Home Duo 12TB 2-Bay Personal Cloud - White
User rating, 4.4 out of 5 stars with 21 reviews.
4.4(21 Reviews)- 7 Answered Questions
If received today, the last day to return this item would be Jul 15. Learn more ˃
Keep your hard drive safe
Shipping
Special Offers
Cardmember Offers
carousel
Description
Find the ideal drive for your needs.
Learn more in the Drives and Storage Buying GuideFeatures
12TB storage capacity
Provides ample space for storing documents, photos, music and more in one central place.
Data transfer rates up to 5 Gbps with USB 3.0
Rapidly import photos, videos and docs from USB flash drives and external hard drives.
Two hard drives in the Mirror Mode (RAID 1)
So all your photos, videos and files are stored on one drive and automatically duplicated onto the second drive for extra peace of mind.
On-the-go access with the My Cloud Home mobile app, desktop app or MyCloud.com
Allows you to access, upload and share those photos and videos from anywhere with an internet connection using My Cloud Home apps for mobile, desktop and web.
Time Machine compatible
Back up your entire system directly to the drive.
Compatible with Apple MacOS, PC, Android and Apple iOS
For flexible installation options.
What's Included
- Personal cloud storage
- Ethernet cable
- AC adapter
- Quick Install Guide
Key Specs
- Security FeaturesNone
- Storage Capacity12000 gigabytes
- Number Of Drives Included2
- Number of Bays2
- Processor ModelNot Applicable
General
- Product NameMy Cloud Home Duo 12TB 2-Bay Personal Cloud
- BrandWD
- Model NumberWDBMUT0120JWT-NESN
- ColorWhite
- Color CategoryWhite
Security
- Security FeaturesNone
Features
- Storage Capacity12000 gigabytes
- Number Of Drives Included2
- Number of Bays2
- Power SupplyAC adapter
Ports
- Number of RJ-45 Ports1
- Number of USB Ports (Total)2
Processor
- Processor BrandNot Applicable
- Processor ModelNot Applicable
Compatibility
- System RequirementsApple MacOS, Microsoft Windows, Android, Apple iOS
- RAID SupportRAID 0, RAID 1, JBOD
- Ethernet Standard10/100/1000
Memory
- Type of Memory (RAM)Not provided
Dimension
- Product Height7 inches
- Product Width4 inches
- Product Weight5.29 pounds
Warranty
- Manufacturer's Warranty - Parts2 years
- Manufacturer's Warranty - Labor2 years
Other
- UPC718037848501
Customer reviews
Rating 4.4 out of 5 stars with 21 reviews
(21 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Features
Value4 out of 5Quality5 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
Reliable Home NAS
||Posted .Owned for 1 month when reviewed.Great NAS storage with backup/ redundancy built in. Only wish it had a dashboard akin to its predecessors.
Features
Value4 out of 5Quality5 out of 5Ease of Use4 out of 5I would recommend this to a friendFeatures
Value5 out of 5Quality4 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
Good, but app needs work
||Posted .Owned for 1 month when reviewed.Can't give it 5 stars because when using the app on a tablet the images are in low resolution so you cant view them properly. To do that you have to use the website which isn't nearly as convenient.
Features
Value5 out of 5Quality4 out of 5Ease of Use4 out of 5I would recommend this to a friendFeatures
Value4 out of 5Quality4 out of 5Ease of Use5 out of 5Rated 4 out of 5 stars
Seems to work!
||Posted .Owned for 3 weeks when reviewed.It was very noisy the first few days I had it hooked up. The disk mechanically spinning around. It seems to found it's groove and is not that bad any more. I can access the drive when I need it. I have to assume it is actually mirroring to the other drive via RAID-1. I can't access it to check.
Features
Value4 out of 5Quality4 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Value3 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
iPhone Photos Backup
||Posted .It is working great as an iPhone Photos backup. Multiple users no problem.
Features
Value3 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Value5 out of 5Quality5 out of 5Ease of Use4 out of 5Rated 5 out of 5 stars
My Cloud Home Duo 12TB-2 Bay
||Posted .Owned for 1 month when reviewed.Great product. Works as advertised. Getting set-up with Time Machine is not user friendly. Other than that it's great!!
Features
Value5 out of 5Quality5 out of 5Ease of Use4 out of 5I would recommend this to a friendFeatures
Value3 out of 5Quality5 out of 5Ease of Use3 out of 5Rated 3 out of 5 stars
It doesn’t automatically backup
||Posted .Owned for 2 months when reviewed.Apparently WD stopped allowing this to work with the app that allows automatic backups between computers. So now I’m struggling to find software that will do that. WD refers you to a program you have to pay for. Maybe drop $100 off the price of this to make that idea more reasonable. The plus side is I can use this across my network from my phone or computer remotely.
Features
Value3 out of 5Quality5 out of 5Ease of Use3 out of 5I would recommend this to a friendFeatures
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Happy
||Posted .Works Well, I'm very happy with this product would buy again.
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendRated 5 out of 5 stars
Lots of storage!
||Posted .Owned for 4 months when reviewed.Got this for my mom for Christmas as she really needed it. She can now save space on her iPhone and store it on here!
I would recommend this to a friend
What experts are saying
Q: QuestionThe overview storage capacity states 12TB, but specifications describe each hard drive (in a duo-hard drive system) as 6TB in a RAID1 configuration, which yields only 6TB storage capacity. What is the true storage capacity of this unit?
Asked by RAID1.
- A:Answer The unit contains 2 6TB drives. When you access it from your computer you only see 6TB. Internally the unit takes everything you write to the 6TB and "mirrors" it to the second drive. That is the way RAID1 works. This way if either drive fails, you have a copy.
Answered by HoneywellT9
Q: QuestionCan I run Plex off this like I can on the my cloud Ex2 ultra?
Asked by Flacochulo.
- A:Answer Yea you can run Plex.
Answered by Alex
Q: QuestionCan this device be access remotely by connecting to WiFi or does this device require a hard connection? Thanks!
Asked by Networknewbie.
- A:Answer I believe it requires a hard connection.
Answered by Alex
Q: QuestionCan this drive be connected to a router via ethernet and used as a network backup drive by Time Machine?
Asked by mjp.
- A:Answer Hi mjp, My Cloud Home is an easy-to-use personal cloud storage device that plugs directly into your Wi-Fi router at home to back up the photos and videos on your phone, and wirelessly back up and sync all your PC and Mac computers and cloud accounts. For more information: "How To Backup a Windows or macOS Computer To A My Cloud Home" https://support-en.wd.com/app/answers/detail/a_id/7839 -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionDo other users experience a muffled clicking type noise when this drive is in operation? Isn't a noisy drive usually a sign of pending failure?
Asked by Cowboy0517.
- A:Answer Typically speaking, regular / rhythmic loud clicking is not what you want to hear and is a likely indication of impending failure; intermittent & very quiet clicking typically is not an issue.
Answered by NOTGeekSquad
Q: QuestionI read that this device's default is in RAID1 mode (mirroringº, but can also be used in RAID0 mode. Is RAID0/striping effective with only 2 drives? Is there a minimum number of drives that should be used to make striping effective? Thank you.
Asked by GR.
- A:Answer Hello, WD My Cloud Home Duo Personal Cloud Storage device and appreciate your time providing the feedback. Also, we are sorry for the inconvenience caused to you while moving the data manually.We recommend to use both the drive in a 2 bay enclosure.Please to know more about the drive follow the user manual of the drive. link:https://products.wdc.com/library/?id=1561&type=25&cn=4779-705163&lang=en To know more refer link: https://support-en.wd.com/app/answers/detail/a_id/6140 Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionDoes this work with chromebook?
Asked by Al.
- A:Answer No, this is not work with Chromebook.
Answered by CommunityAnswer