WD - My Cloud Home Duo 12TB 2-Bay Personal Cloud - White
User rating, 4.7 out of 5 stars with 15 reviews.
4.7(15 Reviews)- 4 Answered Questions
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Description
Features
12TB storage capacity
Provides ample space for storing documents, photos, music and more in one central place.
Data transfer rates up to 5 Gbps with USB 3.0
Rapidly import photos, videos and docs from USB flash drives and external hard drives.
Two hard drives in the Mirror Mode (RAID 1)
So all your photos, videos and files are stored on one drive and automatically duplicated onto the second drive for extra peace of mind.
On-the-go access with the My Cloud Home mobile app, desktop app or MyCloud.com
Allows you to access, upload and share those photos and videos from anywhere with an internet connection using My Cloud Home apps for mobile, desktop and web.
Time Machine compatible
Back up your entire system directly to the drive.
Compatible with Apple MacOS, PC, Android and Apple iOS
For flexible installation options.
What's Included
- AC adapter
- Ethernet cable
- Personal cloud storage
- Quick Install Guide
Key Specs
- Hard Drive Capacity6000 gigabytes
- Storage Drive TypeHDD
- Works WithAmazon Alexa
General
- Product NameMy Cloud Home Duo 12TB 2-Bay Personal Cloud
- BrandWD
- Model NumberWDBMUT0120JWT-NESN
- ColorWhite
- Color CategoryWhite
Capacity
- Hard Drive Capacity6000 gigabytes
Performance
- Storage Drive TypeHDD
Compatibility
- Internal Or ExternalExternal
- External Hard Drive TypeNetwork attached storage
- Interface(s)Ethernet
- Minimum System RequirementsApple MacOS, Microsoft Windows, Android, Apple iOS
- Works WithAmazon Alexa
Feature
- Security FeaturesNone
- Data EncryptionYes
- UsageNetwork Attached Storage (NAS)
Memory
- Memory Card TypeNone
Power
- Power SourceAC adapter
Dimension
- Product Height7 inches
- Product Width4 inches
- Product Weight84.7 ounces
Included
- Number Of Drives Included2
- Additional Accessories IncludedPersonal Cloud Stoage, Ethernet Cable, AC adapter, Quick Install Guide
- Included SoftwareNone
Warranty
- Manufacturer's Warranty - Parts2 years
- Manufacturer's Warranty - Labor2 years
Other
- UPC718037848501
Customer rating
Rating 4.7 out of 5 stars with 15 reviews
(15 Reviews)Cons mentioned
Looks like there aren't enough negative mentions yet.
Search
Features
Quality5 out of 5Value4 out of 5Ease of Use2 out of 5Rating 4 out of 5 stars with 1 review
A good cloud for photos
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value4 out of 5Ease of Use2 out of 5This cloud is great for storing your important photos or documents but it is not user friendly. I have not been able to map it to my MacBook Pro and that is a disappointment. I had an older WD cloud that mapped very easy but it died after 6 years of good use.
I would recommend this to a friendFeatures
Quality5 out of 5Value4 out of 5Ease of Use2 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use4 out of 5Rating 5 out of 5 stars with 1 review
My Cloud Home Duo 12TB-2 Bay
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use4 out of 5Great product. Works as advertised. Getting set-up with Time Machine is not user friendly. Other than that it's great!!
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use4 out of 5Features
Quality5 out of 5Value3 out of 5Ease of Use3 out of 5Rating 3 out of 5 stars with 1 review
It doesn’t automatically backup
|Posted .Owned for 2 months when reviewed.Features
Quality5 out of 5Value3 out of 5Ease of Use3 out of 5Apparently WD stopped allowing this to work with the app that allows automatic backups between computers. So now I’m struggling to find software that will do that. WD refers you to a program you have to pay for. Maybe drop $100 off the price of this to make that idea more reasonable. The plus side is I can use this across my network from my phone or computer remotely.
I would recommend this to a friendFeatures
Quality5 out of 5Value3 out of 5Ease of Use3 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use2 out of 5Rating 5 out of 5 stars with 1 review
It is a nice Drive.
|Posted .Owned for 5 months when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use2 out of 5I just need to figure out how it works to be sure I am backing up my Genealogy on it.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use2 out of 5Rating 5 out of 5 stars with 1 review
Lots of storage!
|Posted .Owned for 4 months when reviewed.I would recommend this to a friendGot this for my mom for Christmas as she really needed it. She can now save space on her iPhone and store it on here!
Rating 4 out of 5 stars with 1 review
Good
|Posted .I would recommend this to a friendIt’s works well for the storage I needed. I like the access to my files online.
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Access, Ease of use, PriceRating 5 out of 5 stars with 1 review
Great price
|Posted .Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Access, Ease of use, PriceAmazing for the price. Very fast and has an app to access data anywhere in the world. Makes it easier and don't have to pay for cloud service life long.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Access, Ease of use, Set upRating 5 out of 5 stars with 1 review
Very easy to set up and use
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Access, Ease of use, Set upI have several NAS devices and this was the easiest to set up and is very easy to access remotely
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5
What experts are saying
Q: QuestionThe overview storage capacity states 12TB, but specifications describe each hard drive (in a duo-hard drive system) as 6TB in a RAID1 configuration, which yields only 6TB storage capacity. What is the true storage capacity of this unit?
Asked by RAID1.
- A:Answer Hi, Please know the My Cloud Home Duo is configured in RAID1 by default. To use the full capacity of 12 TB, you may change the device configuration to Full Capacity Mode(JBOD). Managing Storage on a My Cloud Home Duo: https://support-en.wd.com/app/answers/detail/a_id/16591 Need Help? Please see our “ Contact Us” page for information.
Answered by Western Digital Team
Q: QuestionCan this drive be connected to a router via ethernet and used as a network backup drive by Time Machine?
Asked by mjp.
- A:Answer Hi mjp, My Cloud Home is an easy-to-use personal cloud storage device that plugs directly into your Wi-Fi router at home to back up the photos and videos on your phone, and wirelessly back up and sync all your PC and Mac computers and cloud accounts. For more information: "How To Backup a Windows or macOS Computer To A My Cloud Home" https://support-en.wd.com/app/answers/detail/a_id/7839 -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionCan this device be access remotely by connecting to WiFi or does this device require a hard connection? Thanks!
Asked by Networknewbie.
Q: QuestionDo other users experience a muffled clicking type noise when this drive is in operation? Isn't a noisy drive usually a sign of pending failure?
Asked by Cowboy0517.
- A:Answer Typically speaking, regular / rhythmic loud clicking is not what you want to hear and is a likely indication of impending failure; intermittent & very quiet clicking typically is not an issue.
Answered by NOTGeekSquad
Q: QuestionDoes this work with chromebook?
Asked by Al.
- A:Answer No, this is not work with Chromebook.
Answered by CommunityAnswer