We purchased this refrigerator and had to send it back as the defrost cycle of the freezer went over 35 degrees before it kicked back down below zero. WE actually kept a thermometer in the freezer and in the morning, there was condensation and softening of pastry muffins and wetness on the frozen fruit/vegs bag.
When Whirlpool came out under warranty, the engineers had the serviceman cut and cap a brown wire which had to do with the defrost cycle.
The next day, there was ice formed in the back of the freezer and the compressor was on for hours.
We insisted the refrig be taken back as defective.
We don't know if anyone else has experienced this or this is an isolated case, but we strongly recommend that you place a thermometer in a new freezer for accurate temperature checks which really should not be more than about a 10 degree swing. When the serviceman came out, it was showing 10 below zero and he saw nothing wrong but we were able to give specific temp rise so he could report it to the Whirlpool engineers whom he had to call for further instruction.
No, I would not recommend this to a friend
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