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Whynter - ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft - Platinum/Black

Model: ARC-14SH
SKU: 10514797
$529.99
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Specifications
  • Recommended Room Size
    500 square feet
    DOE SACC Cooling Power
    8301.6 british thermal units
    ASHRAE Cooling Power
    14000 british thermal units
    Number of Cool Settings
    3
    Number of Fan Speeds
    3
    Airflow Rate
    212 cubic feet per minute
  • Key Specs
    • Recommended Room Size: 500 square feet (The recommended area size in which the product is designed to operate and produce optimal results, such as the desired heating or cooling. Generally, running a unit too big or too small for the space will result in ineffective operation and wasted energy.)
    • DOE SACC Cooling Power: 8301.6 british thermal units (The Seasonally Adjusted Cooling Capacity (SACC), implemented by the Department of Energy (DOE) after 2017, is a rating of a portable AC unit's cooling power. This rating is based on revised testing that more accurately measures a portable unit's performance, taking into account that these units do not vent heat in the same way as wall or window units and therefore were not cooling as effectively as the previous BTU ratings indicated (based on the ASHRAE-128 standard prior to 2017). Generally, the new cooling power ratings are lower than previous BTU ratings and can more reasonably be compared to the cooling capacities of other types of AC units.)
    • ASHRAE Cooling Power: 14000 british thermal units (The American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) rates the cooling power, or capacity, of portable AC units based on their effectiveness in cooling a single room as intended. Prior to 2017, this was the accepted standard used for comparison with other types of AC units. However, it did not accurately reflect the cooling power as it did not account for the heat emitted from the unit that would circulate back into the space. The Department of Energy (DOE) Seasonally Adjusted Cooling Capacity (SACC) standard is now used to determine appropriate BTU ratings of portable AC units.)
    • Number of Cool Settings: 3
    • Number of Fan Speeds: 3
    • Airflow Rate: 212 cubic feet per minute
    • Remote Control: true
    • Integrated Heater: true
    • Sleep Mode: false (Enabling this mode sets the unit to first reach the desired temperature, then gradually increase the temperature over a period of time until it reaches a new set temperature, typically several degrees higher than the initial cool setting. This mode helps save energy while keeping the room comfortable.)
    • Timer: true
    • Auto Shut-Off: true (Feature automatically turns off the product.)
    • Window Venting Kit: true (Indicates whether supplies for venting the unit through a window are included.)
    • Combined Energy Efficiency Ratio (CEER): 6.82 (The standard used to measure energy efficiency in window and room air conditioners by the Department of Energy (DOE) as of June of 2014. CEER measures the ratio of output BTUs (British Thermal Units) to input electrical energy (watts) in standby mode and while the unit is operating. Generally, the higher the number, the more efficient the unit. Though higher efficiency units are typically more expensive upfront, they may offset the price in energy costs over time.)
    • App Compatible: false (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
    • Air Conditioner Type: Portable
    • Hose Configuration: Dual (Generally, dual hose configurations are more efficient and better suited for cooling larger areas. Single hose configurations typically consume less energy and are best for cooling smaller spaces.)
  • General
    • Brand: Whynter
    • Model Number: ARC-14SH
    • Product Name: ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft
    • Color: Platinum/Black
    • Air Conditioner Type: Portable
    • Hose Configuration: Dual (Generally, dual hose configurations are more efficient and better suited for cooling larger areas. Single hose configurations typically consume less energy and are best for cooling smaller spaces.)
  • Dimensions
    • Product Height: 35.5 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 19 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 16 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Product Weight: 80 pounds (The out of box weight of the item.)
    • Cord Length: 6 inches
  • BTU Rating
    • Recommended Room Size: 500 square feet (The recommended area size in which the product is designed to operate and produce optimal results, such as the desired heating or cooling. Generally, running a unit too big or too small for the space will result in ineffective operation and wasted energy.)
    • DOE SACC Cooling Power: 8301.6 british thermal units (The Seasonally Adjusted Cooling Capacity (SACC), implemented by the Department of Energy (DOE) after 2017, is a rating of a portable AC unit's cooling power. This rating is based on revised testing that more accurately measures a portable unit's performance, taking into account that these units do not vent heat in the same way as wall or window units and therefore were not cooling as effectively as the previous BTU ratings indicated (based on the ASHRAE-128 standard prior to 2017). Generally, the new cooling power ratings are lower than previous BTU ratings and can more reasonably be compared to the cooling capacities of other types of AC units.)
    • BTU Heat Rating: 13000 british thermal units (The number of BTUs (British Thermal Units) per hour the unit produces to heat the air, also known as heating capacity. For best results, the capacity of the unit should be based on the size of the area it is intended to heat. The recommended capacity depends on several factors such as climate and level of insulation, but generally ranges from 30-60 BTUs per square foot.)
    • ASHRAE Cooling Power: 14000 british thermal units (The American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) rates the cooling power, or capacity, of portable AC units based on their effectiveness in cooling a single room as intended. Prior to 2017, this was the accepted standard used for comparison with other types of AC units. However, it did not accurately reflect the cooling power as it did not account for the heat emitted from the unit that would circulate back into the space. The Department of Energy (DOE) Seasonally Adjusted Cooling Capacity (SACC) standard is now used to determine appropriate BTU ratings of portable AC units.)
  • Features
    • Number of Cool Settings: 3
    • Number of Fan Speeds: 3
    • Airflow Rate: 212 cubic feet per minute
    • Maximum Noise Level: 56 decibels adjusted
    • Remote Control: true
    • Control Type: Touchpad
    • Integrated Heater: true
    • Filter Indicator Light(s): false
    • Filter Type: Carbon
    • Sleep Mode: false (Enabling this mode sets the unit to first reach the desired temperature, then gradually increase the temperature over a period of time until it reaches a new set temperature, typically several degrees higher than the initial cool setting. This mode helps save energy while keeping the room comfortable.)
    • Timer: true
    • Auto Shut-Off: true (Feature automatically turns off the product.)
    • Window Venting Kit: true (Indicates whether supplies for venting the unit through a window are included.)
    • Casters/Wheels: true
  • Power
    • Combined Energy Efficiency Ratio (CEER): 6.82 (The standard used to measure energy efficiency in window and room air conditioners by the Department of Energy (DOE) as of June of 2014. CEER measures the ratio of output BTUs (British Thermal Units) to input electrical energy (watts) in standby mode and while the unit is operating. Generally, the higher the number, the more efficient the unit. Though higher efficiency units are typically more expensive upfront, they may offset the price in energy costs over time.)
    • Voltage Requirement: 115
    • Amperage: 10.8 amperes (Strength of electrical current.)
  • Certifications Listings & Approvals
    • ENERGY STAR Certified: false (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
  • Compatibility
    • App Compatible: false (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
  • Warranty
    • Warranty - Parts: 1 year; 3 years: compressor
    • Warranty - Labor: 1 year limited
  • Other
    • UPC: 891207001705

Keep your home comfortable with this Whynter ARC-14SH 14,000 BTU portable air conditioner and 13,000 BTU heater that features dual-hose operation for fast, efficient cooling. The 101-pts./day dehumidification capacity helps you breathe easily.

Air Conditioner Buying Guide

  • Up to 500 sq. ft. cooling/heating capacity: Keeps your living area comfortable.
  • 101-pts./day dehumidification: Reduces moisture to create refreshing, breathable air.
  • Auto drain technology: Recycles and utilizes collected moisture to produce cool air. Dual-hose operation ensures rapid cooling.
  • Digital controls: Allow you to easily select air conditioner, fan or dehumidifier mode and 1 of 3 fan speeds.
  • Cooling thermostatic control from 61° to 89°: As well as heating thermostatic control from 61° to 77° enables precise temperature adjustments.
  • Activated-carbon filter: Along with a washable prefilter helps maintain a healthy environment.
  • Auto safety shutoff: Plus overload protection and tip-over shutoff promotes safe use.
  • Casters: Enable easy transport throughout your home or office.
  • 24-hour programmable timer: Offers simple preset operation. Auto restart ensures that the air conditioner renews operation after a power failure has ended.
  • Plastic window kit: For versatile installation. Exhaust hose extends up to 49" for flexible placement.
Whats Included
  • Whynter 14,000 BTU Portable Air Conditioner and 13,000 BTU Heater
  • Remote with 2 AAA batteries
  • Washable prefilter, activated-carbon air filter
  • Extendable exhaust hose, plastic window kit, setup accessories
  • Owner's manual

Q: Does it come with 2 hoses

A: Yes it comes with 1 intake hose and 1 exhaust hose...depending on the setup you want...everything is included.

Q: When I purchase this item can I transport it laying down in my car

A: It's recommended that the item be upright but if it needs to be laid down for transport, please allow it to sit upright for 24 hours before turning it on.
If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

Q: How much power is this supposed to use? Ive had it for one small room for a month and it increased my power bill by a lot.

A: Look at your thermostat setting.. Your unit is running constantly which means either your setting is too low for the unit or your trying to cool too large an area for that size unit

Q: Does the compressor cycle off when it has reached the set temperature?

A: Once the required temperature is reached, the unit cycles on and off to maintain the temperature set.

Q: Does this unit function as a heat pump or is it resistance heat only?

A: This unit functions as a heat pump. It relatively quiet. On the heat setting it uses less energy by about 250 watts.

Q: Is it normal for this unit to have expelled hot air coming out of the area where the tube connects to the machine? I used my gas detector and noticed that it was saying there was a gas leak. I'm assuming it was picking up on the Freon inside the machine

A: In a two-tube system, one tube brings in outside air while the second tube exhausts the hot air removed from the room. It will get hot but is not a gas leak. It's probably a false reading from the air being passed over a metallic grid.

Q: I have a full length vertical sliding window. I know I need to add an extender kit to fill up the space. But I can't find the WIDTH of the existing kit to match the right universal kit. I have a total of 82" vertical space to fill.

A: The included window kit is designed to fit most standard vertically or horizontally sliding windows and measures, 6.5" W x 20" L (minimum), 46" (maximum) x 3/4" D (thickness).

Since windows come in different sizes, some customization may be needed when installing the accessories. If the included solid window kit slide bar panels do not completely cover your window or door opening, most customers purchase an additional window kit and use both sets. Alternately, a customized longer solid slide bar panel can be made by cutting Plexiglas or PVC plastic to size to be used with the panel with the hose cut outs of the original window kit.

If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

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Pros for Whynter - ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft - Platinum/Black
Cooling, Ease of use, Installation, Performance, SizeThere were no pros for this productThere were no pros for this productThere were no pros for this product
Cons for Whynter - ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft - Platinum/Black
Noise LevelThere were no cons for this productThere were no cons for this productThere were no cons for this product

Specs

Reviews

Customers are saying

Customers are impressed with the cooling capabilities and ease of use of the ARC-14SH portable air conditioner. The unit is easy to set up and the installation documentation is clear. However, some customers have noted that the unit can be quite noisy. While some find it larger than expected, many feel its performance exceeds expectations.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 4 out of 5 stars

    Great unit, shipping could be better...

    Knocked a star due to shipping damage (had to disassemble unit to remove a screw that broke off on the inside of the blower vent housing and fell into the blower.) The unit works great besides the shipping damage. Probably lucky that was all that was wrong with it. Works great for what I need it for and is fairly easy to assemble and install. Mine cools my well insulated 200sqft area to a cool 58°f no problem.

    This review is from Whynter - ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft - Platinum/Black

    Posted by TodS

  • Rated 5 out of 5 stars

    Great all in one a.c./heater

    I bought this unit to replace a window a.c. unit for my mother's mobile home...the installation was a piece of cake. The simple straight forward remote was easy to teach my mother who is 82 and has minor dementia...she can easily switch from heat to a.c. and adjust the temperature the way she wants. We have a single wide 2/1 home and the unit can keep the whole house comfortable with no issues...in my opinion this is just what was needed to fix the problem.

    This review is from Whynter - ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft - Platinum/Black

    Posted by Replacement

  • Rated 4 out of 5 stars

    Own 2 now.

    I had still have one of these still in my house, my last whynter is over 9 years old now. I hope the second one works as long. This new one I use in my bedroom it cools it down pretty fast, it is a little noisy kicking on and off. I would suggest putting it at a little cooler temperature an hour before going to bed then raising it a couple degrees when starting to go to sleep in your bed.

    This review is from Whynter - ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft - Platinum/Black

    Posted by HowardF

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