Zune - Refurbished HD 2 32GB* MP3 Player - Platinum Silver

Let me begin saying that I have two Zune HD and one Zune 16, and love them all to death. They are the best music players ever, period. Anyone that dares to say an iPod is better has definitely not used a Zune. Seriously, get one while the last, but do NOT order it here. I ordered a refurbished Silver HD and just received it, in a generic box. It is not refurbished, it is ReBanged, ReScratched ReMessed Up. Oh, and by the way, Zune HDs are not easy to scratch. I buy a lot of refurbished items because they are great value and 95% of the time are in great shape, but even if the price seems right, if you order here, make sure you keep your expectations low. Now, excuse me, have to run to the store to return this (and lose my shipping charge)... PS: Will this review ever be posted on the live site? We'll see...

I got a black 32GB refurbished Zune for my girlfriend as a gift, she refused to jump on the ipod bandwagon, and i couldn't beat the price this new even with it being discontinued was as high as an ipod touch. Over all i am happy with the final product but dissatisfied with the process i had to go through to get it. The hardware showed no sign of wear, the screen seemed as vibrant and responsive as new, wifi works though i wish it had a little better range but don't think that has to do with it being refurbished, sound is great, syncs fine with zune software. So over all who ever did the refurbished work did a good job. A word of advice when ordering this don't expect every thing they say they will give you i got my first order and it was missing the ear bud foam covers and most importantly the sync cable. I got on the phone hoping best buy could just send out the missing parts but i had to get a whole new one and send the old one back, though they did expedite the delivery for free cause of this with a little complaining from me as they tried to convince me that the sync cable was not included but really its a necessity and the site said it comes with it. I just got the new one and it did come with the sync cable but no manual or earbud covers i kept the small manual from the first but still the second one was missing parts that they say are suppose to come with it i didn't bother calling cause the missing covers were not a big deal, as she will use better ear buds any way, and i didn't feel like going through another return and wait.

I bought the ZuneHD a while ago back when I was getting tired of working with the Itunes software and all I can say is that its so much easier to use. For me the pros outweigh the cons all the major things that the Ipods have are met with the ZuneHD. The apps are free and I have had a much better experience with the software. The things lacking which I noticed is that while the web browsing is nice it doesn't compare to that of Ipod's in the fact that you can't play videos such as youtube videos, also it does not have an external speaker like the Ipods have. Beyond these minor technicalities the ZuneHD is phenomenal all the apps are free, the zune market place is simple to navigate, as well the zune subscriptions are the best in the fact that you just pay 9.99 and can have unlimited music downloading. The flip side is if you didn't spend microsoft points on the songs or albums then you can no longer play these songs when your subscription runs out so you have to continue paying the subscription fee every month or year depending on which one you go with.

I have had a couple different MP-3 Players (Dell, i-pod, and SanDisk) this is my second ZUNE. I love them. My new 32 Gig and my old 8 Gig. Ease of use and the formats it will except. Small enough to fit in my pocket or RUCK Sack. Outstanding Battery life (my 8 Gig lasted on an 18 hour flight to Iraq with 1 and a half charges.) Software from Microsoft is not only well organized, but fun to use.

First of all, I have been a Zune user for many years. Started with a 2nd Gen 80 GB, broke the screen on it while in Iraq, and upgraded to the 120GB Gen 2 version. I have forever loathed iTunes and Apple products, and so was happy that Microsoft had an answer to the cookie cutter MegaCorp solution. The HD blows away itouch in my opinion *IF* you are looking for a dedicated MP3 Player. I have an android phone and use that for apps/pics/internet/etc. The Zune HD has allowed me to retain a long battery life product that I can listen to music on non-stop without worrying about draining my phones battery. Additionally, I love Zune because of ZunePass. I am grandfathered in, pay 10 bucks a month, and get 10 DRM-Free songs per month, plus unlimited downloads. This is a very hard deal to beat. The product itself is phenomenal. I was very hesitant about purchasing refurbished, as some of the previous reviews have mentioned getting a beat up, mishandled product. For me this was not the case at all. It arrive on time, neatly packaged, with a charging cable and headphones (no headphone covers though, but that doesn't concern me as I use a different set of ear buds anyhow.) The product itself was in MINT condition. Not a single scratch, dent, ding, or fingerprint even. As such, I will DEFINITELY be purchasing refurbished again in the future, as the savings is phenomenal, and I feel like I got a brand new product without the original packaging. I hope this helps those considering a refurbished product. Good job Best Buy, and Microsoft, please go back to making Zunes... No one wants a windows phone!

This is my 2nd Zune and I have had nothing but positive things to say about it. I love how Microsoft intergrated the windows software in the HD version it looks awsome when you are scrolling from artists and songs. Being an owner of both the Zune and Ipod touch I can say without a doubt that I have not had any problems with my Zune compared with my Ipod. If you want a solid MP3 player with nice features and can get by with limited apps. then the Zune is a better deal but if apps are what gets you off then try an Ipod. The refurb deal is hard to pass up for the size of the drive and features on the device. BestBuy it a home run on this deal.

Great product! I've wanted a zune since two of my buddies had the 1st gen, but I held off all these years. I never bought another mp3 instead I just would use my cell phone as one. I was not planning on buying the hd model, but for the price this seemed like the best deal. I've owned other refurbished electronics, so I didn't hesitate to scoop one of these up. I was nervous that if I waited any longer I would not be able to get one at all. I love the fact zunes have radio on them. The screensavers are cool and I love how it automatically loads pictures of the band as well as giving you biography info. You can listen to songs alphabetically, by band, by album, by genre, etc., so the features are endless. There is a random track feature that seems to skip around nicely if you don't want to play a playlist or one of the above groups. Only little complaint I have is the button on the side of the player almost seems useless. When you press it, the on screen display comes up and your able to adjust volume or skip tracks. You can get into the same features by touching the middle of the screen. Two different ways of doing the same thing with the same amount of ease, so the button could have been eliminated or given a different feature.

I love the Zunes. They are cheaper in my opinion than the IPOD. Now with the refurbished Zune, it was cheaper than the new zune, but I have some problems with it. The touch screen gets stuck doing a command. IE (forward, backward, volume up or down, play music and etc.). I still love the zune, I would just recommend getting a new one and not refurbished.