Keep floors free of debris using this Dyson small ball upright vacuum cleaner that is easy to maneuver thanks to its 12.12-pound weight. The included washable lifetime filter traps tiny particles for a cleaner living space. The 31.7-inch cord extends this Dyson small ball upright vacuum cleaner's reach to over 42 feet from a wall outlet.BR>
Q: What is difference between big ball and small ball vacuum cleaners?
A: Weight and attachments. The big one is too heavy for me for example. Arthritis in my hands.
Q: My Dyson blows out warm air is that normal?
A: Hi Alfonso, this is Kelly with Dyson. Great question - when the machine is in use, it's perfectly normal to feel warm air coming from the ball part of the machine. It should never be hot, but warm is perfectly normal. Best wishes, Kelly Dyson Customer Support
Q: Is Best Buy and authorized Dyson dealer?
A: Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Smal lBall Multifloor. Best Buy is an authorized retailer and the vacuum will come with a 5-year warranty when purchased new. Best Wishes, Krystal Dyson Customer Service
A: Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Small Ball Multifloor. The Dyson Small Ball works well with pets. It is light and compact making it great for easier storage as well. Animal models just come with extra tool attachments. Best Wishes, Krystal Dyson Customer Service
Q: Should air flow through the handle all the time even when doing normal vacuuming?
A: Hi there, this is Krystal with Dyson. The air flow will switch to the base when reclined. You should only feel air flow from the wand when in the upright position. If you feel suction through the wand when reclined, there is likely an obstruction within the hose inlet. Simply remove the hose and clear out any debris. Feel free to contact us if this does not resolve the issue. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help. Best Wishes, Krystal Dyson Customer Service
Q: Just got a new shag area rug. Can I raise the brush(es) to vacuum this rug wirh ease?
A: Hi Marge, this is Kelly with Dyson. The Dyson Small Ball Multi Floor, like with all of our Dyson Ball models, has a self-adjusting cleaner head. This reduces air leaks and retains more suction power at the cleaner head, ensuring that the head maintains optimal contact with flooring, to provide the best performance across both hard floors and carpet. As a result, while we don't expect problems to occur and experiences can vary from home to home, some high pile carpets may fill in the cleaner head resulting in an airtight seal. The Small Ball model does feature a suction control slider at the cleaner head which will result in more possible airflow when cleaning your carpets. Ultimately, you may wish to check with your carpeting manufacturer to see what their recommendations may be for your new rug. Best wishes, Kelly Dyson Customer Support
Q: Does this vacuum have a HEPA filter?
A: Hello Holly, this is Kelly with Dyson. Thank you for your interest in the Dyson Small Ball Multi Floor upright. This machine does have a HEPA filter, in addition to whole-machine HEPA filtration, which ensures that allergens are trapped inside the machine, not expelled back into the home. Best wishes, Kelly Dyson Customer Support
Q: Does it come with attachments?
A: Yes,the vacuum includes attachments.