Advanced In-Dash Navigation or In-Dash Video Installation (Hardware Not Included)

I had a big job done here. I had new wiring and speakers, as well as a new head unit and sub/amp, installed in my recently restored vintage truck. The installation was done very quick and came out terrible. I would not use their installation service for anything more than getting stock speakers replaced. They DO NOT have the experience/expertise to handle full audio replacement/installation. Stick to shops that deal with nothing but car audio for large scale jobs like the one I had done.

If I buy my in dash radio somewhere else, can I still pay the 99$ for geek squad and will they put it in? Or do I need to buy the radio at best buy

To start with...I usually leave positive reviews, this may be one of the only negative ones I have written recently. I brought in my girlfriends car to install a head unit and speakers I bought her for Christmas. I was going to do the install myself, but they said it was only $50. It was $20 to plug in a cable in the back of the head unit for an iphone and $20 to pair bluetooth. I had to pay for the cable install because it was on the back of the deck, I declined the pairing cost as it takes 30 seconds. I thought both of these costs were a little ridiculous. They said it would only take an hour and a half. A little over 2 and a half hours later they called me to pick up the car. After driving off I notice that there is a double turn signal noise and door chime. Very annoying. The new adapter has chimes too I guess for some models. My girlfriend noticed that her climate control lights were not working below the radio. Hence I return to Best Buy to fix the problems. An hour and a half later I get a call from the tech. I return to the shop to find out that they did not fix anything. I immediately went to the manager. He talked to the guys and they disconnected the chime which took another hour. Why they didn't just do it in the first place I have no idea. They did not know why the dash lights were not working and even said they didn't even go near them??? Now I have to drop the car at the dealer to see what is wrong with the dash then bring the car back to Best Buy AGAIN. I was told they may pay for the fix. They said they would not guarantee it. Do not waste your time, energy, or money on install services from Best Buy. I may never even go back to the store again because of this experience.

i received a new car stereo for my pick up truck for my birthday. it was purchased at best buy, so i went back there to have it installed (best buy in plano, texas). the installation went horribly wrong. when i dropped teh car off they tried to get me to buy new speakers, i told them my speakers were pretty new and i just wanted them to install the stereo. everything went downhill from there. i don't know if they screwed up my speakers on purpose, out of spite for not buying new speakers from them, or if they were just terrible at installing car stereos, but i didn't get out of the parking lot before i started having problems with my speakers. when i went back so they could fix what happened, they told me i should have bought new speakers and said they couldn't fix the problem unless i bought new speakers.

I called in for a quote on stereo, speaker, and radio/antenna cable installation. After arriving to pick up my vehicle i was told they installed my stereo and speakers. I asked did they install the radio antenna cable and the installer informed me that he was not informed that I needed the cable installed. So I had to wait an extra 1 hr and 15 min for them to install the cable and had to pay an additional cost for them to install the cable. In addition, my passenger side power window control was left disconnected.

I bought a stereo system listed as "Nav Ready" and then scrolled down and saw "Nav Ready" in the description. My failure was not reading the fine print to see that I needed another part to make the Navigation work. The piece required to make the Navigation work costs the same amount as the stereo ($400). When I called and spoke with the Geek Squad representative prior to ordering all of the parts, he named off everything I would need based on my requirements, but did not mention the AVIC-U220 as an INTEGRAL part for Navigation. Also, the Geek Squad installed it incorrectly and now the battery drains if the system is not turned off prior to exiting the vehicle. There is another part to beware of when dealing with the Geek Squad, when they say "around four hours" for the installation, they really mean "we are keeping it for the entire day and not going to call you until we close the shop so you cannot check the installation or make sure that eveything works correctly prior to taking control of your vehicle".

I ordered the deck and installation on line. I set up an appointment to install and dropped off the car. I was then told that they would need to order additional hardware that will take about two weeks to get in. I wasted a good part of my Saturday for this and see no reason that the online purchase or scheduling web site could not have mentioned this.

After purchasing installation services, upon return of the vehicle, it was made known that there was an additional charge, doubling the initial purchase price for this service. That should have been spelled out or discussed in advance as stated in Bestbuy's installation information, Feel cheated. Will boycott Bestbvuy form now on.