Arlo - Home Security System with Wired Keypad Sensor Hub and (2) 8-in-1 Sensors - White
Model:SS1201-100NAS
SKU:6517936
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Description
The Arlo Home Security System makes protecting your entire home easier. Get greater protection from All-in-One Sensors integrated with 8 sensing functions, opt in for around-the-clock protection from 24/7 Live Security Experts that monitor your home, so you don’t have to, and experience better whole home protection with SecureLink.¹ All-In-One Sensors have 8 sensing functions in 1 compact design to give you flexibility to place anywhere you need coverage inside your home. All functions are easily controlled through the intuitive Arlo Secure App, simply change or enable more detection functions anytime. Protect your doors and windows by combining open/close and motion detection, or protect areas under your sink by combining leak and freeze detection. You can also enable tilt, ambient light, smoke and CO alarm listening for any of your sensors for additional protection.² Arlo’s All-in-One Sensor protects your everything. The Keypad Sensor Hub controls your security system, has an integrated siren, motion sensor, smoke/CO alarm listener, and pairs devices with SecureLink technology for extended range and a more secure connection.¹ Change your security system mode or use One Tap Emergency Response buttons to send fire, police, or medical responders to your home, directly from the Hub or Arlo Secure App.²
Features
Easily DIY Install
Installation is a breeze thanks to the plug-in Keypad Sensor Hub and wire-free Sensors.
Convenience with an All-in-One Sensor
8 detection functions in 1 compact design gives you flexibility to get notified for motion, open/close, water leak and freeze, smoke/CO alarm detection, tilt or ambient light changes detected in your home.
Control Your System
6-in-1 Hub with built-in siren, motion and smoke/CO alarm listening sensors lets you control, pair devices, arm or disarm your system, and use rapid One Tap Emergency Response buttons to send fire, police, or medical responders to your home.
Longer Range and More Secure Connection
Get superior connectivity and more range for devices paired with the Arlo Home Security System and SecureLink.
More Flexibility and Customization
Place All-in-One Sensors anywhere inside your home and easily assign single or multiple detection functions, all through the easy-to-use Arlo Secure App.
Around-the-Clock Protection
The Arlo Home Security System offers protection for your family and home with 24/7 Live Security Experts that will monitor your home, so you don’t have to.
Priority Dispatch
Receive priority dispatch and reduce false alarms when emergencies are validated with Video & Image Verification.
Works Seamlessly with Your Smart Home
Receive alerts and manage your home security through Amazon Alexa and Google Home.
Professional Monitoring Trial
Includes One Tap Emergency Response, 24/7 Live Security Experts, Video and Image Verification, and Smoke/CO Alarm Listening. Optional services require paid plan after trial period.
Arlo Home Security System is for use in the US only.
Disclaimers
¹24/7 Live Experts and Emergency Response requires an Arlo paid plan with Professional Monitoring after trial. ²Smoke/CO alarm listening requires an Arlo paid plan with Professional Monitoring after trial.
Customers are pleased with the easy setup, user-friendly app, and customizable features of the home security system. They appreciate the 8-in-1 sensors' multiple functions, which provide peace of mind and can be used for various purposes. However, some customers have experienced connectivity issues, particularly with connecting the hub to their Wi-Fi.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 174 reviews
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
DIY Security that Does it All!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arlo has seemingly been an under the radar home security solution for a while now with its line of cameras and doorbells. Now they are making a big move with an actual security system and so far, I am impressed!
UNBOXING & INSTALL:
- As seen in the picture, this unboxing is straight forward which I like. the keypad is nice and low profile and I love the look of the sensors.
- Overall the install was very easy. You plug in the sensor hub first, and once that is setup via your Arlo Home app, it’s very easy to connect the remaining sensors.
- The sensors go on with a sticky pad which makes it easy to go on any surface and also makes them removable if you ever move or want to place the sensors somewhere else.
- Let me also add, you are not required to have a subscription to use this alarm system. Yes there are added benefits to a paid subscription like professional monitoring where agents will call the local authorities for you. But you can manage that all on your own if you do not want to.
PROS:
- All in all, the hardware here is rock solid! I have had no issues with the hardware at all and they have been great to use!
- The all in one sensors are clearly the star of this package! They can do monitor open/close, motion, temperature changes, light changes, water leaks, detect smoke alarms going off, and tilt change aka if you want to attach it to a garage door. Really versatile value!!
- The hub itself is great too as you can easily arm it, or turn on the siren, or contact the authorities! It also detects motion so it really acts as a 6th sensor in this kit.
- Something I love is that the hub will play a “ding” noise anytime someone opens a door. Very useful feature so you can place the hub in a common area so everyone can hear when access doors are being opened!
- Overall I do really like the Arlo Secure App as well! They made some improvements to the app and its works really well with the security system. Within the app you can make your system very minimalist or very hands on with a lot of notifications. So whatever works best! You can also customize each of the 3 modes so that the sensors behave differently in each security mode.
- Expanding on that, so the app lets you set schedules for when you want different security modes or how you want your cameras & sensors to behave during different modes. I think people are really going to like this increased level of customization!
CONS:
- My only “cons” about this product are strictly around their app and software related features. So let me start by saying, I think this product is still new and they can easily implement fixes for some of my concerns!
- That being said; the “feed” feature in the Arlo app is great but I think it needs fixing. Essentially the only things in the feed are notifications, but I think users will like seeing activity in the feed when you are not away from home without getting a notification about it every single time. For example, seeing when a door was opened or closed, seeing when there was motion at a certain sensor, or seeing when lights were turned on. I just think that needs to be fleshed out more and not driven by push notifications.
- I’ll also add, the new App will default to NOT showing recordings when you are in “standby” mode. So I had to create new rules for my cameras to still give me video recordings even when I am home. I think that Arlo should change this so that cameras still default record in all security modes.
- Lastly, there is no integration with Google Home or Apple HomeKit at this time. It would be nice to have so I could arm the system using Google or that it could tie into some of my other home rules.
BOTTOM LINE:
- Overall what I love is that this system gives me piece of mind when I am at home sleeping or gone from the house! It simply does exactly what I need it to as in monitor the entrances, turn alarms on when I am gone, and notify the authorities in an emergency situation. I would like to see Arlo make some software related updates but that is easily attainable!! I think a lot of people will really enjoy having a system like this in their home, office, or wherever they need it!
This review is from Arlo - Home Security System with Wired Keypad Sensor Hub, (5) 8-in-1 Sensors, and Yard Sign - White
I would recommend this to a friend
Brand response from Arlo Team
Posted .
Hi,
Thank you for your detailed review and for sharing your experience with the Arlo Home Security System.
We want to work with you to address some of the cons you shared above and would love to hear more of your continued feedback to help improve the Arlo Home Security System. Please send us an e-mail at [email protected] with a screenshot of this review, the email address associated with your Arlo account, and your phone number so our team can follow up with you. Please include Best Buy Review in your subject.
We appreciate your understanding.
Best regards, Arlo Team
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
Why is this so frustrating to set up?
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I own an Arlo Security Camera and an Arlo Wireless Doorbell and am extremely happy with those items. I purchased this Arlo home security system thinking it would be a slam dunk and be as easy to set up as the other items but boy was I wrong.
To start, everything about the system looks great. But, I had trouble right off the bat during step 1 of getting the base station to connect to my wifi (I run a dual band 5ghz - 2.4ghz system). I took three tries (my camera and doorbell had no issue in this department) and it has since disconnected twice and I had to unplug the system to get it to reconnect. Secondly, each sensor equally had issues connecting to the base station. All but one of them took several tries and those four had to factory reset themselves to finally connect. After around 4 hours, all the sensors were still at 100% battery except for the one I put on my garage door. That sensor is sitting at 14%.
The ultimate crux is the app. I had to update it to use the security system with it but I'm now currently unable to change any settings for the system because the app is constantly in a state of saying "Please Wait" and then it will say "your request has been timed out" if it does anything at all. I may think I'm exaggerating, but I wanted to see how long it would say "Please Wait" when I tried to change the audio alert volume and after an hour of not using my phone at all, the "Please Wait" spinning circle was still going so I gave up.
It's maddening that the app completely doesn't respond/let you do any setting changes. So, I went to the actual website and logged into my account but I was unable to make changes there as well through my dashboard. Everything is fully update to date in terms of firmware/software updates (my phone, the Arlo system itself and the app). Maybe Arlo is having server issues and it will work out at some point, but now I'm past the BB return window (my own fault for not getting around to installing it sooner) but I'm afraid I made a big mistake in purchasing this system.
This review is from Arlo - Home Security System with Wired Keypad Sensor Hub, (5) 8-in-1 Sensors, and Yard Sign - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi Matt,
Thank you for taking the time to write such a detailed review as your feedback is appreciated.
We would like to work with you to address the concerns you shared. Our team is available to help ensure you have an excellent experience with your Arlo Security System. Please send us an e-mail at [email protected] by including a screenshot of this review, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
Arlo Home Security System with keypad and sensors
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Arlo Home Security System is definitely a top-tier product. Easy to set up with plenty of great features that other home security systems don't offer. I build kits and systems for customers and they make an excellent upgrade when paired with Arlo Pro security cameras, especially the Arlo Ultra 2's. Here's a few of our bundles we have put together that are paired with Arlo's pro 4 and Ultra 2 security cameras.
This review is from Arlo - Home Security System with Wired Keypad Sensor Hub, (5) 8-in-1 Sensors, and Yard Sign - White
I would recommend this to a friend
Pros mentioned:
Customization, Easy setup, Motion detection
Rated 5 out of 5 stars
Easy to Set Up and Provides Peace of Mind!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arlo is a home security system that can be set up easily and provides peace of mind. This system is easy to set up and use and affordable, and is compatible with both iOS and Android devices.
I already owned one Arlo system before receiving this Arlo system, and have been using it for a few years. My first Arlo system has three cameras and also uses a phone app to alert me to any motion. This system has worked perfectly. I have those three cameras mounted outside my house and in addition to seeing wildlife, it once helped stop a potential intruder.
I will be using this system inside my house. It includes two small eight-in-one sensors that can detect motion, open/close, tilt, smoke, CO2, ambient light, freeze, and water leaks. The sensors can be placed anywhere in your home, including doors, windows, and walls. The system can be customized to fit your needs. For example, you can choose to receive notifications for all sensor events or only for certain events.
The sensors are connected to a keypad that can be used to arm/disarm the system, set the alarm, and view notifications. The keypad has three modes: arm home, arm away, and standby.
The system also includes a free one-month trial of Arlo's Safe and Secure Pro monitoring service, which can send alerts to the authorities if the system detects an intruder or other problem. Emergency response and smoke/CO2 alarm listening require an Arlo professional monitoring plan after the trial period.
If you are looking for a reliable and affordable home security system, Arlo is a great option. It is easy to set up and use, and it provides peace of mind knowing that your home is protected.
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 4 out of 5 stars
Love it, but the WiFi setup was painful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the versatility of the Arlo Security System. It comes with two sensors, but it can support up to five, so you can customize it to fit your needs. I opted for a motion sensor and a water detection sensor for my basement, since I recently had a flooded basement. I love having the peace of mind knowing that I'll be alerted if there's any water in my basement again. And I love that I can easily change my mind and switch the sensors to something else if I need to.
The Arlo app is also easy to use. Once the device is connected to WiFi, you're pretty much good to go. I don't anticipate anyone struggling to set up their own home security system with Arlo. It's nice that you don't have to rely on some third-party company to install your system for you. If you know how to stick a sticker on a wall, you'll have no problem with this.
But there was one big downside to the Arlo Security System: the WiFi setup process was NOT easy. I couldn't get it connected to WiFi out of the box. I had to contact support, and they originally thought it was my home network. But I knew that wasn't the case, since it was the only device that couldn't connect. I finally convinced them that my network wasn't the problem and they eventually had me factory reset the keypad, and that fixed the problem. Weird that a brand new out of box device needed a factory reset.
I don't think this will be a common issue, but it's something to be aware of, especially if you're not tech-savvy.
Overall, I'm really happy with the Arlo Security System. It's versatile, easy to use, and can give you piece of mind which I think is priceless. I would definitely recommend it to anyone looking for a DIY home security system. Oh and the best part about this is they don't hound you to subscribe! Yes there's added benefits, but I haven't once been pestered about it which I respect!
I would recommend this to a friend
Pros mentioned:
8-in-1 sensors, Easy setup
Rated 4 out of 5 stars
Swiss army knife of Home security world
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very versatile yet sleek Home Protection offered by Arlo. I already have 4 cameras and a door-bell by them so i'm really pleased to see this addition. It really adds to my peace of mind when comes to my home protection.
Setup is very simple Arlo has a very intuitive app and with a lot of illustrations. Specially if you already have or used Arlo in the past this should be a walk in the park to have this system set-up and running.
The device it's self is sleek and like i said in the description it's like a do it all sensor that i bet a lot of people will be loving to have it really serves well in a lot of situation when comes to protect your home. Basically besides a God forbid home invasion this will help you protecting your home from a potential water damage, fire or freezing pipes due tue a faulty furnace or so.
The 8 functions of this tinny sensors they are very welcomed and i'm planning on adding more besides the 2 pack they currently have.
What i'm not planing on extending is the monitoring security hence the reason i gave 4stars. It's a great system i love my arlo devices and this makes no exception. But i'm not the adept of subscription business model that's been taking over in the last decade specially when you have to pay for the devices. I think if you have to charge me monthly for my security then at least you can provide the equipment as this becomes old and needs to be replaced every couple of years to stay relevant.
That being said .... if you currently own Arlo (like i do) this is a great addition ... even without the 24/7 monitoring they offer.
I would recommend this to a friend
Pros mentioned:
Customization, Easy setup
Rated 5 out of 5 stars
The Perfect Sensor, Easy Setup and Great App
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using multiple Arlo products for some time now due to the ability to save video on an SD card without having to pay for a subscription. I have invested in multiple types of the cameras and was excited to try out the home security sensors / keypad. I have been very impressed with the Arlo products and customer service that added me throughout the process.
Setup was impressively easy with step by step animated instructions and retries without timing/erroring out. At times I found myself taking long pauses trying to decided where to place the sensor and keypad throughout the house. It was great to see the software never timed out as the phone screen locked throughout the entire timespan. Also it was nice to see the app retried without erroring out when I mistakenly placed the sensor upside down. There is a disclaimer for those who used the old arlo system that you will be upgraded to version 4.0 and loose custom settings. So if you are a legacy Arlo user be sure to take note of that warning. Otherwise all functions remains intact especially with still being able to access your SD Video recordings. The adhesive worked great for the sensors and the keypad has a long enough cord for placing in high areas. Be sure NOT to press on that sensor in the front of the keypad or it will ruin your device. My only issue is that the keypad uses WIFI 2.4Ghz instead of the 5G band. I wished they upgraded the band instead of using the slow legacy one. Other than that, setup worked great and with such ease.
The application is my favorite, I really like the addition of widgets to bring to front the most used devices. I was impressed with the improved customizations for routine automations. I was able to select the individual devices and set them on different times for activation. I am also able to customize each device personal settings way more than the legacy software prior to the upgrade. The app also allows the feed and delegation with others in the family to be able to access the devices. I did notice it hides the SD card video library within the Arlo Hub personal settings. I found myself having to go into the Arlo Hub personal settings then selecting "storage settings" to see the locally stored videos. I am unsure if this will become the norm or its due to the upgrade. The amount of customization is a huge win for me as I have a large family and various schedules to set automations for.
Overall this is an amazing product and strong recommend this for anyone looking to protect their home. The customer service is wonderful, Arlo allows for personal SD video storage outside of subscription and their products are well made!!
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Great for apartments and smart homes
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with this device after a few days. It has extremely easy installation, is easy to use and seems reliable.
Unboxing & Setup:
In the box you will find the base unit, two sensors, documentation, some stickers and the ac adaptor. Installation couldn’t be easier. First, download the Arlo app which will guide you through the process. Pairing the base station with the app is easy and will provide a few tests to make sure it works properly. The door sensors go on with adhesive and are easy to align. I used mine as door sensors but they can be used as water leak sensors or motion detectors.
Hardware:
I was very impressed with what features each unit includes. The base unit does everything, it has smoke alarm listening, CO2 alarm listening, motion detection (in the front) and a built in siren. The buttons are panic, first aid, police and fire. Buttons feel well built and are responsive. The unit will light up when it detects you are walking toward it. The only downside I see is it only uses 2.4Ghz Wifi which is good for range but might be bad for interference. Security options include home (disarmed), arm (all sensors active), and arm home (open/close sensors only, good for night while sleeping so no one sets off the motion detector).
The door sensors are also jack of all trades. They do most of what the base unit does but also adds tilt detection (garages), open/close and temperature detection. The sensors use CR2477 batteries.
Software:
The Arlo app is easy to use. Compared to most home security systems, I actually prefer the Arlo interface since it allows you to arm/disarm the unit on the go with no PIN needed. I use this to disarm the alarm when I am getting out of the car so I don’t need to go to the panel. The app also has the ability to activate the siren and call emergency support. The unit came with a trial for “Professional Monitoring” which will allow Arlo to notify emergency services if the alarm goes off for any reason. There is further integration if you have other Arlo devices such as viewing cameras to ensure there is no false alarm.
Daily use:
The device is easy to use and as discussed, it allows me to easily set and disarm the device. You can also set automations via schedules. I trained my kid on how to use the alarm and emergency buttons so that is another tool to allow him to quickly take action in the event of an emergency. I have had zero false alarms so far with a large cat roaming the house. I intend to buy the battery / cellular backup unit as well as a few additional sensors for the house.
A:The sensor will trigger the alarm if a window is open during your security modes "Arm Away" or "Arm Home".
If your security mode is set to "Standby" then the sensor will just trigger a chime.
Overall, you can set up or change the rules as to when you want the alarm to be triggered vs when you just want a notification or a chime.
A:The Home Security System does not come included with an Arlo Smart Hub. However, an Arlo Smart Hub does provide the availability to record to local storage.