ASUS - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 2TB Hard Drive - Gun Metal Gray

It’s very urgent laptop purchage, I made at San jose, CA 95135 but the pick up location at Bejtonville, AR. The best buy checked and honfirmed the availability at pock up location. When my wife went to pick up, no item was there. They cancelled my order without contacting me. I went to San Jose, CA store again. After prolonged discussions with customer care, manager came and assured the express shipping to Bentonville, AR from the nearest warehouse within 2 days and given date and written on my receipt as 29th march 2019. Then I wanted fir 1 day to receive a sorry message that the. Best Buy may deliver or cancel due to sone reasons. I checked my order and observed a price change more than doubke on online store bestbuy.com. I went again to San Jose, CA store to inquire about the message. They replied to ignore the message and reconfirmed with a UPS tracking number. But the UPS delivered on 3 rd April 2019. The best disappointment was this: when I approached San Jose, CA store after knowing the item was not available at Pickup location, I offered to check the same item at San Jose, CA store. The item was available and immediately I offered to give that sp that I would like to do USPS overnight delivery. They rechecked and confirmed the item availability at pickup location. This was pn 26th March and WE ENDED UP RECEIVING ON 3rd April. What an hectic painful repeated visits and tax charge of more $150 and waste of time. Loss of hourly pay to my wife at Bentonville.

I've had this laptop for a year now and it runs like a dream. Granted I did upgrade it with an m.2 card and turned the old hard drive into storage space, but doing that improved this laptop x1000. Anyone leaving bad reviews are just people that know very little about computers. The specs are there you just have to get a solid state drive or m.2 card if you want it to run at its full potential

This is really versatile. I love the touch screen, the option of flipping over to a tablet so easily. I've had 17inch in the past but I really like this one. The 15.6 screen is pergect.

I got this to replace old laptop I mostly use when traveling. The specs say it has a Backlit Keyboard but I checked all settings and F keys and if it does I can't figure out how to turn it on, that is important to me as I use it when at hotels with lighting not so good in the evening. Spec says this.... Backlit keyboard Allows you to enjoy comfortable and accurate typing, even in dim lighting. Also spec says it has Ethernet which I prefer since I copy large video files back and forth from laptop to my PC. But there is no Ethernet port. If I have to buy a USB external Ethernet that's ok. But I really want backlit keyboard. I got this 2 month ago but barely used it. Now I see another model at Best Buy that has backlit keyboard but too late to exchange this. Will ASUS let me exchange online for a model with Backlit keyboard! I have barely used this. Otherwise it seems nice and pretty slick. I don't really care about the Touch screen but may end up using it. The only other thing is it's a bit slippery when you carry it so you need to be careful.

Now I may sound a bit biased seeing as how the last laptop I purchased was much, much, LESS gb of RAM (2 gb) so any improvement would feel vast, but I kid you not this is definitely a worthy buy! In comparison to some of the other comments I'll also say my backlit keyboard works just fine and it's quite impressive in the dark! Boot time is pretty fast and the fingerprint feature also makes it a breeze. I am of a certain generation and although having the now vestigial optical drive removed did hurt in theory, once I began to use this machine I barely missed it. The browser they want you to use is nice and all but I do still prefer Chrome so I just downloaded that as an option. Had no issues pairing with my printer which was just a nice benefit , as I have had that issue in the past with other pairings. So this thing is sleek in appearance but quite formidable in performance for an everyday laptop. I'd never compare this nor recommend this for those who are serious gamers. Serious gamers need serious laptops! And there ain't nothing wrong with that. Hardware is King in that realm. But this doesn't leave the royal court. Still a very, very good laptop PC. I'd give it to a college student as a going away present, any student really over primary age, someone who's plain cheap and doesn't upgrade models very often but needs and wants something substantial(ME, ME, ME, ME lol). I still plan on getting a super desktop to have alongside this in the near future, but for light multimedia streaming(Netflix binge sessions, digital movies etc), home office use, or just writing those personal memoirs- I'd say this is an excellent purchase! No betting required.

4 moths then it started a blue screen and its in a never ending loop. it starts then says error gathering information then start then back to that error blue screen again. will return to bestbuy to cause warranty is until 2020

This laptop is amazing. It's powerful, fast, has tons of storage and is easy to use. Its an excellent investment. I do graphic design and consistently have 25-40 tabs open on google chrome, along with a graphic design program, and a couple other programs all at once. Despite this, this thing just keeps going, doesnt lag, doesnt slow down. The fingerprint login makes my life easy, it works 75% of the time. Touch screen is awesome, I rarely flip it around and use the tablet mode. Fun feature, I just have little use for it. The camera is great, I do video chat alot and its basically flawless. On the downside... it feels a bit heavy; the number pad is frustratingly small at times and the buttons are arranged differently, so I sometimes find myself naturally tapping a button from muscle memory, only to discover its no longer there. Theres no CTRL button on the right of the keyboard, no HOME or END buttons either, so if you use those a lot, it will be a mild annoyance. The power cord coming out of the right side just annoys me. It seems like the left would have been more natural and fitting. Theres no disc drive, so dont plan to add software from a CD or burn a CD unless you buy an external drive. Overall? Its an awesome laptop. Just be sure to get the $150-$200 geeksquad insurance. It is worth it. I used it at least 3-4 times on the previous version of this laptop, and expect to use it on this one eventually as well.

I had the 2017 Model and the hinge just broke when I opened it one day. Then a week later I opened it, and the screen started cracking. I ONLY utilize my laptop for my education. I was so dissatisfied that this happened to a thousand dollar laptop, no rhythm or reason. I did some research and found others had this issue too. I went in to purchase this model and found it to be nice. It is still expansive, However, you get what you pay for..... so they say when my other broke for zero reason on my behalf. I do love this laptop. I am still adjusting to the "new" and transferring everything. (It is like getting a new phone). I am upset that I have college points and discounts and they were not honored and it was especially for this model, the Microsoft software and more. So I still had to pay the cost vs my discount. I will say the stylus does NOT come with this laptop and that was 50 dollars more. It was disappointing for that. I do feel Asus should honor their end and Best buy should honor their end for college student discounts, especially when showing them directly to them.