Now I may sound a bit biased seeing as how the last laptop I purchased was much, much, LESS gb of RAM (2 gb) so any improvement would feel vast, but I kid you not this is definitely a worthy buy! In comparison to some of the other comments I'll also say my backlit keyboard works just fine and it's quite impressive in the dark! Boot time is pretty fast and the fingerprint feature also makes it a breeze. I am of a certain generation and although having the now vestigial optical drive removed did hurt in theory, once I began to use this machine I barely missed it. The browser they want you to use is nice and all but I do still prefer Chrome so I just downloaded that as an option. Had no issues pairing with my printer which was just a nice benefit , as I have had that issue in the past with other pairings. So this thing is sleek in appearance but quite formidable in performance for an everyday laptop. I'd never compare this nor recommend this for those who are serious gamers. Serious gamers need serious laptops! And there ain't nothing wrong with that. Hardware is King in that realm. But this doesn't leave the royal court. Still a very, very good laptop PC. I'd give it to a college student as a going away present, any student really over primary age, someone who's plain cheap and doesn't upgrade models very often but needs and wants something substantial(ME, ME, ME, ME lol). I still plan on getting a super desktop to have alongside this in the near future, but for light multimedia streaming(Netflix binge sessions, digital movies etc), home office use, or just writing those personal memoirs- I'd say this is an excellent purchase! No betting required.

I bought this Asus laptop from Best Buy a little over a year ago. Here's my review: THE BAD: -Slow start time (about 15-20 minutes of blue screen and spinning cursor) | To put it into perspective, my 2004 Toshiba laptop started much faster -Recurrent glitches. It has a “100% disk usage” glitch that you can find fixes for online, but they’re only temporary. At restart, the problem recurs. It slows the laptop down until you resolve it each time you restart. - Random issues with wi-fi connection – same as above. The same wi-fi I’ve been using since I bought the laptop will suddenly stop being recognized. I’ve tried all available solutions, but the problem recurs. All that works is another restart (again: I’ve never had this problem on any previous computers) - The laptop makes strange scraping / crunching sounds, the speakers turn to static sometimes, and the camera is occasionally “not available.” Sometimes, it also randomly ejects flashdrives and external hard drives. -If you leave it plugged in when you put it in "Sleep" mode, it will start up on its own again, even when it's closed. This is another issue where adjusting settings does nothing. You have to unplug it. THE GOOD: -I like the screen. It’s bright enough and nice and large. -I work with a lot of large graphic design files and this laptop rarely freezes. (This is the only reason I keep using this laptop). SUMMARY: This laptop has too many glitches that can’t be resolved and a slow start time. I’ve owned computers since the early 1990’s, and this is the second worst one I’ve ever had.

It’s very urgent laptop purchage, I made at San jose, CA 95135 but the pick up location at Bejtonville, AR. The best buy checked and honfirmed the availability at pock up location. When my wife went to pick up, no item was there. They cancelled my order without contacting me. I went to San Jose, CA store again. After prolonged discussions with customer care, manager came and assured the express shipping to Bentonville, AR from the nearest warehouse within 2 days and given date and written on my receipt as 29th march 2019. Then I wanted fir 1 day to receive a sorry message that the. Best Buy may deliver or cancel due to sone reasons. I checked my order and observed a price change more than doubke on online store bestbuy.com. I went again to San Jose, CA store to inquire about the message. They replied to ignore the message and reconfirmed with a UPS tracking number. But the UPS delivered on 3 rd April 2019. The best disappointment was this: when I approached San Jose, CA store after knowing the item was not available at Pickup location, I offered to check the same item at San Jose, CA store. The item was available and immediately I offered to give that sp that I would like to do USPS overnight delivery. They rechecked and confirmed the item availability at pickup location. This was pn 26th March and WE ENDED UP RECEIVING ON 3rd April. What an hectic painful repeated visits and tax charge of more $150 and waste of time. Loss of hourly pay to my wife at Bentonville.

I got this to replace old laptop I mostly use when traveling. The specs say it has a Backlit Keyboard but I checked all settings and F keys and if it does I can't figure out how to turn it on, that is important to me as I use it when at hotels with lighting not so good in the evening. Spec says this.... Backlit keyboard Allows you to enjoy comfortable and accurate typing, even in dim lighting. Also spec says it has Ethernet which I prefer since I copy large video files back and forth from laptop to my PC. But there is no Ethernet port. If I have to buy a USB external Ethernet that's ok. But I really want backlit keyboard. I got this 2 month ago but barely used it. Now I see another model at Best Buy that has backlit keyboard but too late to exchange this. Will ASUS let me exchange online for a model with Backlit keyboard! I have barely used this. Otherwise it seems nice and pretty slick. I don't really care about the Touch screen but may end up using it. The only other thing is it's a bit slippery when you carry it so you need to be careful.

This laptop is amazing. It's powerful, fast, has tons of storage and is easy to use. Its an excellent investment. I do graphic design and consistently have 25-40 tabs open on google chrome, along with a graphic design program, and a couple other programs all at once. Despite this, this thing just keeps going, doesnt lag, doesnt slow down. The fingerprint login makes my life easy, it works 75% of the time. Touch screen is awesome, I rarely flip it around and use the tablet mode. Fun feature, I just have little use for it. The camera is great, I do video chat alot and its basically flawless. On the downside... it feels a bit heavy; the number pad is frustratingly small at times and the buttons are arranged differently, so I sometimes find myself naturally tapping a button from muscle memory, only to discover its no longer there. Theres no CTRL button on the right of the keyboard, no HOME or END buttons either, so if you use those a lot, it will be a mild annoyance. The power cord coming out of the right side just annoys me. It seems like the left would have been more natural and fitting. Theres no disc drive, so dont plan to add software from a CD or burn a CD unless you buy an external drive. Overall? Its an awesome laptop. Just be sure to get the $150-$200 geeksquad insurance. It is worth it. I used it at least 3-4 times on the previous version of this laptop, and expect to use it on this one eventually as well.

I read these reviews before buying one. I started to get the i5 version, because of reviews on here were horror stories or some that gave me optimism. Let me tell you, people don't know how to use a computer. Lol. THE SOUND IS INCREDIBLE thanks to the built-in Harman/Kardon speakers. I use this thing for entertainment (movies and I love my music) and MS office mainly. I eventually want some music production software, so 16gb is worth it. I love it because I don't have to buy a tablet. because it's also probably the best tablet you can buy! This thing without SSD is pretty fast. There is an additional M.2 SSD slot you can use, and I eventually will. The start-up to login is about 15 seconds and the fingerprint reader is very responsive. Once in Windows, you can get to work almost immediately. I get about 8 hours on battery saver power mode. There isn't much of a difference in experience on battery saver mode honestly, except it will save your battery. This runs 4k videos on YouTube like its nothing. Use Chrome for videos, it looks noticeably better than Microsoft Edge. Download all the updates when you finish the setup. ( type windows setup in the Cortana search). Have Fun!

I had the 2017 Model and the hinge just broke when I opened it one day. Then a week later I opened it, and the screen started cracking. I ONLY utilize my laptop for my education. I was so dissatisfied that this happened to a thousand dollar laptop, no rhythm or reason. I did some research and found others had this issue too. I went in to purchase this model and found it to be nice. It is still expansive, However, you get what you pay for..... so they say when my other broke for zero reason on my behalf. I do love this laptop. I am still adjusting to the "new" and transferring everything. (It is like getting a new phone). I am upset that I have college points and discounts and they were not honored and it was especially for this model, the Microsoft software and more. So I still had to pay the cost vs my discount. I will say the stylus does NOT come with this laptop and that was 50 dollars more. It was disappointing for that. I do feel Asus should honor their end and Best buy should honor their end for college student discounts, especially when showing them directly to them.

I brought this notebook about 2 weeks ago and so far I'm impressed with how fast and powerful it is. The set-up was simple and easy; just follow the on-screen prompts and you will not have any issues. Once the initial set up is complete, make sure that you download all the windows/Asus updates as necessary. It boots up extremely fast, especially for a notebook with a 5400 rpm 2TB HD; which by the way is a ton of storage space. The Fingerprint reader is responsive and makes logging in a breeze. The touchscreen is bright, has good color resolution and is also very responsive. This notebook also gives you the ability to convert it to a tablet by folding the screen down. This feature very useful for viewing and displaying powerpoints, watching videos and other multi-media programs. It has an illuminated keyboard and the lightning can be controlled by using the F3 and F4 function keys. The speakers sound good when listening to music or watching a video and battery life is exceptional. I mainly brought this notebook to do online classes, light gaming, and daily home use. This is my first Asus laptop and it has exceeded all my expectations. I definitely recommend this product and I'm loving my awesome ASUS notebook.